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Engaged Employer

Onsitego

Verified
3.9
based on 341 Reviews

Working at Onsitego

Company Summary

Onsitego is India’s leading device-care provider and offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services. We cover all electronic devices and home appliances.

Overall Rating

3.9/5
based on 341 reviews
highly rated categories
5% above
industry average
highly rated categories
Highly rated for

Salary

Work Policy
Work from office
Work from office
50% employees reported
Monday to Saturday
Monday to Saturday
53% employees reported
Flexible timing
Flexible timing
57% employees reported
No travel
No travel
47% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
21 employees reported
Health insurance
Health insurance
13 employees reported
Cafeteria
Cafeteria
9 employees reported
Professional degree assistance
Professional degree assistance
4 employees reported
View all benefits

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About Onsitego

Founded in2010 (15 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersMumbai,Maharashtra, India
Websiteonsitego.com
Primary Industry
Other Industries
--

Onsitego is the one and only place for all your device-care needs. Are you looking for an app for AC servicing, laptop repairs, RO service or an extended warranty plan? Your search ends here!

Get extended warranty, damage protection plans, repairs and maintenance services for all your electronics from India’s most dependable device-care company. Onsitego covers over 300+ brands, is present in 10,000+ reputed retail stores and has 80 lakh+ loyal customers.

We Want Your New Devices to Last Longer!
Your new devices are only as good as the warranty attached to them. Onsitego’s Extended Warranty lets you experience your devices in their best condition long after the brand warranty expires. Here is what you get:

🛡️ Extension of Manufacturer’s Warranty
👍🏽 Defect & Breakdown Coverage
🚫 ‘No Questions Asked’ Repair Policy
🛠️ Guaranteed Repairs or Replacement

We Take Care of Your Oopsies (Accidental Damages 💔)
Obsessing over the next time you might drop your phone or spill something on your laptop? Save yourself the stress and protect your devices with our Screen Protection Plan & Spills and Drops Plan! The next time you need mobile screen protection or laptop repairs, use the Onsitego app for:

💧 Physical & Liquid Damage Repair
🔧 Assured Repairs or Device Replacement
📱 Tablet & Mobile Screen Protection Plans
💻 Laptop & Camera Damage Protection Plans

We Repair & Maintain All Devices
We know the secret to long-lasting devices – timely repairs & preventive care! Whether it is AC servicing, printer repair, RO service or laptop repair. Book a quick & easy repair service and get:

👨‍🔧 Service by Trained In-House Engineers
✅ 90-Day Warranty on Spare Parts
✅ 30-Day Warranty on Service
🏠 Safe, At-Home Repairs

Onsitego offers you exceptional and well-respected service and thoughtfully curated plans that prioritize your peace and comfort. Through the Onsitego app, choose from maintenance and repair services for devices and appliances that may not be under warranty anymore. Some of the services available are:

AC Servicing & AC Repair (Power Jet Service, Gas Refilling & More)
Laptop Repair Services (OS Installation, Laptop Cleaning & More)
Mobile Repair & Mobile Screen Protection (Screen Repairs, Software Installation & More)
Water Purifier UV & RO Service (Replacing Filters & Purifier Cleaning & More)
Printer Repair Services (Replacing Toner, Printer Cleaning & More)
Chimney and Hob Repair Services (Chimney Deep Cleaning, Hob Repairs & More)
Refrigerator Repair Services (Refrigerator Servicing, Repairs & More)
Geyser Repair Services (Geyser Repairs & Geyser Servicing)
Microwave Repair Services (Microwave Repairs)

Our All-In-One HomeCare Plan Covers All Your Appliances
Tired of looking for services in your area after an unexpected device breakdown? Use the Onsitego app to get quick assistance for all your devices in your home with just one HomeCare Plan. We offer you:
💰 Free Unlimited Repairs
🛠️ 3 Free Maintenance Services
✨ Coverage for AC, Water Purifier, Laptop & More Devices

Get to Know Us Better
Onsitego: https://onsitego.com/
LinkedIn: https://in.linkedin.com/company/onsitego
Twitter: https://twitter.com/onsitego
Instagram: https://www.instagram.com/onsitego/
Facebook: https://www.facebook.com/onsitego

Mission: The entire device ownership experience of the customer is centered around the brand or the retailer. Brands make fantastic gadgets and retailers are great at selling those gadgets. However, if something goes wrong, getting help from either the brand or the retailer is hectic and troublesome. This is where Onsitego steps in to provide hassle-free and delightful customer service. Our award-winning customer service combined with our thoughtful plans ensure the best care you invest in for your devices & appliances.
Vision: Deliver ‘WoW’ Experiences to Customers: We provide hassle-free services for the repair and maintenance of devices and appliances, thus improving the post-purchase ownership experience. Our customer obsession allows us to have the highest Net Promoter Score (NPS) globally in after-sales services.

Onsitego Ratings

based on 341 reviews

Overall Rating

3.9/5
How AmbitionBox ratings work?
5
183
4
56
3
33
2
14
1
55

Category Ratings

3.8

Salary

3.7

Work-life balance

3.7

Skill development

3.6

Company culture

3.6

Work satisfaction

3.4

Job security

3.4

Promotions

Onsitego is rated 3.9 out of 5 stars on AmbitionBox, based on 341 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Onsitego
based on 299 reviews
4.2
Rated by 57 Women
Rated 4.0 for Work-life balance and 4.0 for Company culture
3.8
Rated by 242 Men
Rated 3.7 for Salary and 3.6 for Work-life balance

Work Policy at Onsitego

based on 79 reviews in last 6 months
Work from office
50%
Hybrid
48%
Permanent work from home
2%

Onsitego Reviews

Top mentions in Onsitego Reviews

+ 5 more
Tesco
Secure your future with a company that values your job stability.
Rated 4/5 for Job Security on AmbitionBox

Compare Onsitego with Similar Companies

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Overall Rating
3.9/5
based on 341 reviews
3.7/5
based on 333 reviews
3.8/5
based on 93 reviews
4.1/5
based on 220 reviews
Highly Rated for
Salary
No highly rated category
No highly rated category
Work-life balance
Salary
Company culture
Critically Rated for
No critically rated category
Promotions
Job security
Salary
Promotions
Work satisfaction
Salary
No critically rated category
Primary Work Policy
Work from office
50% employees reported
Work from office
55% employees reported
Hybrid
86% employees reported
Hybrid
49% employees reported
Rating by Women Employees
4.2
Good
rated by 57 women
3.7
Good
rated by 31 women
3.7
Good
rated by 19 women
3.7
Good
rated by 18 women
Rating by Men Employees
3.8
Good
rated by 242 men
3.7
Good
rated by 259 men
3.9
Good
rated by 71 men
4.1
Good
rated by 186 men
Job security
3.4
Average
2.9
Poor
3.3
Average
3.5
Good
View more

Onsitego Salaries

Onsitego salaries have received with an average score of 3.8 out of 5 by 341 employees.

Area Sales Manager

(37 salaries)
Unlock
₹4.3 L/yr - ₹9.1 L/yr

Team Lead

(27 salaries)
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₹2.4 L/yr - ₹7.8 L/yr

Area Service Manager

(27 salaries)
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₹4.1 L/yr - ₹8.6 L/yr

Territory Sales Manager

(26 salaries)
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₹3 L/yr - ₹5.4 L/yr

Software Engineer

(22 salaries)
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₹7.5 L/yr - ₹18 L/yr

Service Coordinator

(21 salaries)
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₹3 L/yr - ₹5.4 L/yr

Regional Sales Manager

(18 salaries)
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₹9.5 L/yr - ₹25.7 L/yr

Product Manager

(15 salaries)
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₹15 L/yr - ₹30 L/yr

Service Engineer

(15 salaries)
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₹2.8 L/yr - ₹4.2 L/yr

Customer Service Executive

(14 salaries)
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₹2.4 L/yr - ₹5.2 L/yr

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Onsitego FAQs

When was Onsitego founded?
Onsitego was founded in 2010. The company has been operating for 15 years primarily in the Internet sector.
Where is the Onsitego headquarters located?
Onsitego is headquartered in Mumbai,Maharashtra. It operates in 5 cities such as Mumbai, New Delhi, Bangalore / Bengaluru, Hyderabad / Secunderabad, Chennai. To explore all the office locations, visit Onsitego locations.
How many employees does Onsitego have in India?
Onsitego currently has more than 1,400+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Onsitego based on the number of reviews submitted on AmbitionBox.
Does Onsitego have good work-life balance?
Onsitego has a Work-Life Balance Rating of 3.7 out of 5 based on 300+ employee reviews on AmbitionBox. 70% employees rated Onsitego 4 or above, while 30% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Onsitego work-life balance reviews for more details
Is Onsitego good for career growth?
Career growth at Onsitego is rated as moderate, with a promotions and appraisal rating of 3.4. 30% employees rated Onsitego 3 or below, while 70% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Onsitego promotions/appraisals reviews for more detailed insights.
What are the pros of working in Onsitego?
Working at Onsitego offers several advantages that make it an appealing place for employees. The company is highly rated for salary & benefits, based on 300+ employee reviews on AmbitionBox.
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