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Omega Healthcare
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Filter reviews by Omega Healthcare Customer Service Executive Reviews
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What employees say about Omega Healthcare?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
80% employees reported
Flexible timing
100% employees reported
No travel
67% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
4 reviews
Jobseekers also viewed
9 reviews found
Customer Service Executive in Coimbatore
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working culture
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much
- Promotions - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing like that.. doing great.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything was good and TL and Manager were very goood.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Washroom was not clean and rest everything was good.
Customer Service Executive in Chennai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything to be honest it was really a wonderful place to work.
- Job security - Good
- Work satisfaction - Excellent
- Work-life balance - Good
Dislikes
They do not let the employees wear Tshirt
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as such about it
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Company culture - Good
Dislikes
Nothing as such about it
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall very good company to work with and especially great team and process worked with. Was grateful and happy to be an part
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing much to tell
Work Details
Work policy: Was wfh as per the request
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Health Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was good
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Groups and favours on groups
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Customer Service Executive in Bangalore / Bengaluru
Full Time
Integra connect Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work - life balance
- Company culture - Good
- Work-life balance - Good
Dislikes
No job security
- Salary - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
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Customer Service Executive in Banglore
Patient billing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst company ever.very bad experience.no ethics .treats employees like bonded labourers.
Dislikes
Everything..
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Worst
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Process Associate in Tiruchirappalli
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Omega Healthcare is a leading provider of revenue cycle management and clinical documentation services to healthcare organizations. Here are some aspects that employees might appreciate about working at Omega Healthcare: 1. *Opportunities for growth and development*: Omega Healthcare offers training programs, mentorship, and opportunities for career advancement. 2. *Dynamic and supportive work environment*: Employees often praise the company's collaborative culture, teamwork, and open communication. 3. *Meaningful work*: Omega Healthcare plays a critical role in supporting healthcare organizations, which can be a source of pride and fulfillment for employees. 4. *Diverse client base*: The company works with various healthcare providers, offering employees exposure to different systems, processes, and challenges. 5. *Innovative solutions*: Omega Healthcare invests in technology and innovation, providing employees with opportunities to work with cutting-edge solutions. 6. *Competitive compensation and benefits*: The company offers attractive salary packages, benefits, and incentives to its employees....Read More
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Employer’s Response
Hi, thank you for your feedback! We're glad you enjoyed your time at Omega Healthcare. We strive to foster a positive work culture, and reviews like yours inspire us. Best of luck in your future!
Team Lead in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
A good work environment can make a huge difference in productivity and job satisfaction
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Tight deadlines and high targets can make the job stressful.
Work Details
Work policy: other
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your feedback! You've been a valuable part of Omega Healthcare, and we truly care about our employees. We're committed to addressing the concerns you've raised and appreciate your honesty. Wishing you all the best! Feel free to contact us at Omega.hr@omegahms.com with any further questions.
Team Lead in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am so grateful to Omega healthcare, which provided me all the platform for my career growth with additional training support from the company. I am very happy that company provides an internal soft skill training and also provides an opportunity of internal job posting. Ability/Caliber are always been recognised by the company.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is no standard salary structure.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for your thoughtful review! It’s wonderful to hear that you enjoyed your time at Omega Healthcare. We're committed to building a great workplace, and feedback like this helps us stay on track. Best wishes for your future!
Process Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Tiruchirappalli
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Team Lead in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working environment
- Skill development - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Food
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad
Full Time
Pharmaceutical & Biotechnology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Process Associate in Tiruchirappalli
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Tiruchirappalli
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Freedom of work
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Night shift
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
Overall Rating
Other Omega Healthcare Reviews
Senior AR Caller in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing as such. Day 1 otself it was huge jacking for me. The process coaches Celcia Alexander a huge female and Anusha Rudramani they both are big jealousy filled poisonous snakes who are scared of users are doing better than then and go forward in career. They keep fitting to HR who is headless and listens to them and mark a user's profile sitting.
Dislikes
People we ed. Which must be stoppeed immediately. The main problem with facility 1 buildong omega Bangalore is the process coaches in 1st floor, above mezzanine floor, bcbs universal process, request no one to go into that process which is the worst one. They contribute to companies unwellbeing by tranfwrring false untrue messages on users. Process coaches go keep fitting on users to TL and go to manager and complain on TL. Go to Senior manager and complain on manager, they do all irrelevant work, getting free salary. Request you to take those 2 mentioned pro ess coaches who is HR BPAustin Lobo who is laughing and giggling with those 2 headless females. Or give them training on hr policies....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Medical Reviewer in Bangalore / Bengaluru
Full Time
Pharmaceutical & Biotechnology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security is excellent compared to other companies in the medical data field
- Skill development - Good
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
Salary increments and ijp money benefits don't exist
- Salary - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior AR Caller in Chennai (working remotely)
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
1. No growth 2. Projects getting closed 3. Worst pay masters 4. You will be moved from one project to other project when you are in a peak of your production.. Then they will say some layman excuse and throw u out of the company without any prior info... U will be clueless thinking why i am thrown My suggestion is company is gonna get bankrupt soon so pls dnt choose ur career in omega
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for taking the time to leave a review on Glassdoor. We appreciate your transparency and understand your concerns. We're sorry to hear that your experience with Omega Healthcare wasn't fully satisfactory. Feel free to reach out to us at Omega.hr@omegahms.com if you have any further questions.
Accounts Receivable Caller Associate in Coimbatore
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is there to like in this company, when they're hiring they will be all good and nice with employees but when we want to raise an issue or want to share something which is not comfortable they'll be gone for good.
- Job security - Good
Dislikes
Everything....srsly there's no work life balance They'll torture you to extend every weekends some days even on Sundays They'll manipulate you with your salary and incentives with the weekend working, the TL and the Manager is like son's of the hell well can't blame anyone cause the whole project is directly out from the hell.
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for taking the time to leave a review on Glassdoor. We appreciate your transparency and understand your concerns. We're sorry to hear that your experience with Omega Healthcare wasn't fully satisfactory. Feel free to reach out to us at Omega.hr@omegahms.com if you have any further questions.
Team Leader Quality in Chennai
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Felt secured and respect individuals.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
When there is a like always a chance to get some dislikes when the journey starts with new step. So no more dislikes actually.
Work Details
Work policy: WFH applicable when required. Rather than leadership role supposed to report in WFO can be avail WFH when needed
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your thoughtful review! It’s wonderful to hear that you are enjoying your time at Omega Healthcare. We're committed to building a great workplace, and feedback like this helps us stay on track.
Senior Quality Analyst in Chennai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is the worst company i have ever seen so many politics and making work culture as drainage
Dislikes
All the seniors will treat u like shit even though u will working they want to ask something from u inner or outer of the company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for taking the time to leave a review on Glassdoor. We appreciate your transparency and understand your concerns. We're sorry to hear that your experience with Omega Healthcare wasn't fully satisfactory. Feel free to reach out to us at Omega.hr@omegahms.com if you have any further questions.
Quality Control Analyst in Chennai
Full Time
Quality Assurance - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture and am associated for long term
- Skill development - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
There is so many politics. I have around 7+ years experience in omega. But i have been moved to bench and relived. Though i have enough experince i have not promoted as Lead. But i do see many people who comes directly from user to QA and QA to Lead .
- Salary - Bad
- Job security - Bad
- Promotions - Poor
Employer’s Response
Hi, thank you for your feedback! You've been a valuable part of Omega Healthcare, and we truly care about our employees. We're committed to addressing the concerns you've raised and appreciate your honesty. Wishing you all the best! Feel free to contact us at Omega.hr@omegahms.com with any further questions.
Team Leader Quality in Chennai
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good skill development, interpersonal development We will receive timely appreciation for our hard work. Good and understanding leaders
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Work life balance is not allowed to maintain by some projects especially in work from home Targets are more for Lead level Internal and client calls are planned only later in the day which affects shift hours
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your feedback! You've been a valuable part of Omega Healthcare, and we truly care about our employees. We're committed to addressing the concerns you've raised and appreciate your honesty. Wishing you all the best! Feel free to contact us at Omega.hr@omegahms.com with any further questions.
AR Associate in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is good. If you get a call from HR looking for AR Caller for this company just run. As they will spoil your life by saying good things about this company. If you are a person who is hardworking, dedicated. Then please go and work in other company as they will care for ur hardwork but this company won't. Worst , worst company
Dislikes
They will make u work in weekends and if you are in nightshift. Extending is must and you have to do it for evryday till you work in this company. Also they won't provide u can while extending and you have to catch bus and go. You mental peace, your family, your friends and your personal life will be gone. Even after sacrificing this much u won't get enough. The TL and QA are one of the best villians of the country. If you are a fresher and seeing this review please no matter how much somebody tells u Abt this company please don't go. Orelse its upto u...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Employer’s Response
Hi, thank you for taking the time to leave a review on Glassdoor. We appreciate your transparency and understand your concerns. We're sorry to hear that your experience with Omega Healthcare wasn't fully satisfactory. Feel free to reach out to us at Omega.hr@omegahms.com if you have any further questions.
Medical Data Analyst in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Provide good starting salary for freshers but no growth after that.
Dislikes
Company culture is poor, managers are rude and they create a stressful environment for employes, continuous micromanagement makes working here worst. Zero job security. Projects keep on changing very frequently. No new skill development just monotonous work.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for taking the time to leave a review on Glassdoor. We appreciate your transparency and understand your concerns. We're sorry to hear that your experience with Omega Healthcare wasn't fully satisfactory. Feel free to reach out to us at Omega.hr@omegahms.com if you have any further questions.
- HQ - Boca Raton, Florida
- BPO
- 10k-50k Employees (India)
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Omega Healthcare Customer Service Executive Reviews by Locations
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AmbitionBox has 9 Omega Healthcare reviews submitted by Omega Healthcare employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Omega Healthcare is the right company for you. 80% of em...ployees reported the working days at Omega Healthcare as Monday to Friday. 100% employees reported the work timings at Omega Healthcare as Flexible timing. Read more- Home >
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