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Novotel Hotels

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4.3

based on 402 Reviews

Video summary

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Novotel Hotels Guest Service Associate Reviews

Updated 4 Feb, 2025

Overall Rating

3.5/5

based on 26 reviews

Rating distribution

15 (57.7%)

3 (11.5%)

2 (7.7%)

4 (15.4%)

Category Ratings

3.7

Job security

3.3

Skill development

3.2

Salary

2.9

Work-life balance

2.7

Company culture

2.6

Work satisfaction

2.1

Promotions

What employees say about Novotel Hotels?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

73% employees reported

Flexible timing

71% employees reported

No travel

54% employees reported

View more detailed insights

Gender based rating

1.3

Rated by Women

4 reviews

4.3

Rated by Men

19 reviews

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Top Mentions in Novotel Hotels Guest Service Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

26 reviews found

Sort by: Popular

Guest Service Associate in Kolkata

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 28 Oct 2024

Likes

Property is amazing

Salary - Excellent

Dislikes

Toxic work culture with micromanagement mind set

Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Guest Service Associate in Kolkata

Full Time

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2024

Likes

Novotel hotel is very nice

Salary - Good
Skill development - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

My manager are not sporting

Promotions - Bad

Guest Service Associate in Chennai

Full Time

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Feb 2024

Likes

Learning , benifits, working culture and team work.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nil

Guest Service Associate in Margao

Full Time

F&B Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Sep 2024

Likes

Not like

Dislikes

Duty hours extreme

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Guest Service Associate in Kolkata

Full Time

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jan 2024

Likes

Nothing at all

Dislikes

Worst place to work in Kolkata.

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Guest Service Associate in Mumbai

Full Time

F&B Service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Aug 2023

Likes

Nothing but my manager is very good and supportive

Job security - Excellent

Dislikes

Management was not good you don't feel like 5 star hotel

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

HCL Healthcare

Rated 4.5 for Work-Life Balance by our employees on AmbitionBox

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Guest Service Associate in Bangalore / Bengaluru

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2023

Likes

I like to work accor

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nthg

You are reading trusted reviews. Keep reading to find out more about Novotel Hotels.

Guest Service Associate in Kolkata

Full Time

F&B Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Feb 2025

Likes

Nothing

Dislikes

This is the shit pleace to work

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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Guest Service Associate in Gomtinagar, Lucknow

Full Time

Housekeeping Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Aug 2022

Likes

The staff is friendly and helpful and it feels like a family.

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

The poor management and disregard for workers.

Promotions - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in Kolkata

Front Office & Guest Services Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 30 Mar 2021

Likes

It was not a good experience. Despite working hard and always being present and saying yes wherever they allot you still they say he or she is not good. Paying such a low salary and letting work more than 12hrs and expecting us to work more than 12hrs.Pathetic

Company culture - Excellent

Dislikes

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work related travel: This job involves Travel Within City.

Guest Service Associate in Kolkata

Housekeeping Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Jan 2022

Likes

Team management and culture was very good. In every situation they support us and they give different traning , security and policies was good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

From begining in cafeteria food was not good but after that changed the menu that was good

Work Details

For me this job life was very good. From joining it was taff for me but after 15 to 20 days learned from my team. My team was support me and I am happy to work with your organizaìtion.

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate in Ahmedabad

Food and beverage service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Apr 2020

Likes

It is a very good property and the main thing is its with good people. My department was loaded with amazing people starting with my HOD. I'm lucky that I got a chance to work with these people and I will look forward to working with them again

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

I got a chance to go through the supervisory level program at a very early stage. Thank you so much everyone.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Kerala

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Sep 2023

Likes

Friendly atmosphere, good management, specially staff welfare is good, i would like to work again in novotel hotels😊😊

Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary was very less

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Nov 2018

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Navi Mumbai

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2022

Likes

The teammates are supportive and the management is transparent.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

The job is quite interesting and its great Opportunity to learnt everything on the job.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate

Housekeeping & Laundry Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Mar 2019

Likes

the company is open to only earn money. There is no staff care. no pramotion. no payment increment

Dislikes

yes

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Guest Service Associate in Pune

F&B Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 Mar 2019

Likes

B.coz I like my job and give realy nice experience novotel hotel

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work timings: Strict Timings

Guest Service Associate

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Dec 2019

Likes

good company to excel opportunities to achieve knowledge and experience

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Guest Service Associate in Chennai

Housekeeping Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2018

Likes

I learn lots of thing in NOVOTEL. I like my team. They are always supporting me. Good work environment.

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No accomodation for mens. Salary which is increment after appraisal that less.

Work Details

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Kolkata

Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 01 Jan 2020

Likes

Vry worst n pressure on Gsa

Dislikes

Burden of managers and timing

Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Vry bad

Work related travel: This is a desk job.

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AmbitionBox has 26 Novotel Hotels reviews submitted by Novotel Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Novotel Hotels is the right company for you. 73% of employe...Read more