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Engaged Employer

NortonLifeLock's

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4.0

based on 211 Reviews

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NortonLifeLock's Customer Success, Service & Operations Department Pune Reviews

Updated 14 Nov, 2024

Overall Rating

4.9/5

based on 8 reviews

Rating distribution

5 (62.5%)

1 (12.5%)

0 (0%)

1 (12.5%)

Category Ratings

4.1

Company culture

4.1

Salary

4.1

Work-life balance

4.1

Skill development

4.1

Promotions

4.1

Work satisfaction

3.9

Job security

What employees say about NortonLifeLock's ?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

83% employees reported

Flexible timing

100% employees reported

No travel

71% employees reported

View more detailed insights

Gender based rating

4.9

Rated by Women

2 reviews

4.9

Rated by Men

6 reviews

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8 reviews found

Sort by: Popular

Associate customer service specilaist in Pune

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Nov 2024

Likes

Working Environmental

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Internal job post

Associate Specialist in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Dec 2020

Likes

Work culture, environment overall everything is excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Excellent

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Representative in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2021

Likes

Good company to work

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Overall I have good experience with Symantec ther is no dislikes about Symantec

Job security - Bad

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Get interview-ready with top interview questions

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Customer Service Specialist in Pune

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 30 Nov 2019

Likes

It provides good opportunities!

Salary - Good
Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

There was favouritism in our department.

Work Details

I was part of Order management team.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Annual bonus

Associate Customer Service Specialist in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Feb 2019

Likes

great place to work

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

very employee oriented company

Work Details

exciting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Sales Operations Analyst in Pune

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Oct 2018

Likes

Work Culture, Leads.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Exciting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Analyst in Pune

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Nov 2019

Likes

Food and resting options were helpful during my struggle days to look for shelter

Dislikes

Too much politics. Brand name hype. People are very mean in considering your points. Too much conspiracy. My manager asked for my password during my vacation, I was novice during my starting phase of career, I trusted him. When i returned I was charged of licence miss use and asked to leave. My profile was only support and we did not have access to any customer's license. This was a conspiracy, I still don't know the reason for. When I tried for a job there again after 2 years, I was accepted and then told rejected due to internal conflicts....Read More

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Backup exec support consultant

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about NortonLifeLock's .

Senior SQA Engineer in Pune

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 May 2018

Likes

If you want to spoil your career then join

Dislikes

Don't like at all

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Sqa engineer

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

Career Growth

an analyst

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Go for MBA

Stay at current role

78 participants . poll closed

Got a question about NortonLifeLock's ?

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Jobs at NortonLifeLock's

View all

Java Developer

Chennai

4-8 Yrs

₹ 15-30 LPA

Sr.Software Engineer

Chennai

7-10 Yrs

₹ 20-27.5 LPA

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 NortonLifeLock's reviews submitted by NortonLifeLock's employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NortonLifeLock's is the right company for you. 83% of...Read more

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NortonLifeLock's Reviews

NortonLifeLock's Salaries in Customer Success, Service & Operations Department in Pune

Sales Operations Analyst 20 salaries	₹3.5 L/yr - ₹7.2 L/yr
Associate Customer Service Specialist 8 salaries	₹4.2 L/yr - ₹7.5 L/yr
Order Management Specialist 7 salaries	₹6.5 L/yr - ₹9 L/yr
Principal Accountant 6 salaries	₹12 L/yr - ₹18.1 L/yr
Manager 6 salaries	₹13.9 L/yr - ₹24.6 L/yr