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3.5

based on 145 Reviews

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NIFTEL COMMUNICATIONS Customer Success, Service & Operations Department Reviews

based on 80 reviews
Updated 7 Jan, 2025

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.5

Skill development

3.3

Job Security

3.3

Company culture

3.3

Work Satisfaction

3.2

Work-Life balance

3.1

Promotions/Appraisal

3.1

Salary & Benefits

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4.1
 • 10 Reviews
2.4
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2.9
 • 7 Reviews
Top Mentions in NIFTEL COMMUNICATIONS Customer Success, Service & Operations Department Reviews

80 reviews found

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Top NIFTEL COMMUNICATIONS Interview Questions

Q1. What you understand by the customer service.
Q2. Write on this topic ‹topic_name›on the given page. (Blank A4 page given by ... read more
Q3. what is customer support executive role ?
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People also ask about NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department

Is NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 80 employee reviews, it's clear that most employees have an average experience working at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.5, while salary & benefits is rated the lowest amongst all factors at 3.1. Read reviews about skill development and salary & benefits on AmbitionBox.
Does NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.1 out of 5, based on 80 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department, click here.
How is the work culture at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department?
Work culture at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 80 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department, click here.
How is the job security at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department?
Based on 80 reviews on AmbitionBox, NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department employees rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department, click here.
Is work from home available at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department?
According to AmbitionBox, 25% of NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Departmentemployees work from home permanently, 44% work from the office, and 31% follow a hybrid model, based on 16 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at NIFTEL COMMUNICATIONS's Customer Success, Service & Operations Department, click here.

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Work Policy at NIFTEL COMMUNICATIONS Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 16 reviews in last 6 months

Work from office

Work from office

44%
Hybrid

Hybrid

31%

Other hybrid work policies

31%

Permanent work from home

Permanent work from home

25%

Gender Based Ratings at NIFTEL COMMUNICATIONS Customer Success, Service & Operations Department

based on 79 reviews
3.3
Rated by 23 Women

Rated 3.2 for Company Culture and 3.2 for Work-Life Balance

women
3.7
Rated by 56 Men

Rated 3.6 for Skill Development and 3.4 for Job Security

men

Working Days at NIFTEL COMMUNICATIONS Customer Success, Service & Operations Department

based on 80 reviews
Rotational Shift
56%
Monday to Friday
20%
Monday to Saturday
18%
Alternate Saturday off
4%
Other
2%

Work Timings at NIFTEL COMMUNICATIONS Customer Success, Service & Operations Department

based on 80 reviews
Flexible timing
Strict (9am - 7pm)
Strict (2pm - 11.30pm)
41%
7%
7%
45% employees reported other strict timings

Shift Timings at NIFTEL COMMUNICATIONS Customer Success, Service & Operations Department

based on 80 reviews
Day shift
Night shift
62%
38%

Business Travel at NIFTEL COMMUNICATIONS Customer Success, Service & Operations Department

based on 80 reviews
No travel
79%
Within city
19%
Within country
2%
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