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NatWest Group Customer Success, Service & Operations Department Reviews

based on 439 reviews
Updated 22 Dec, 2024

Overall Rating

4.1/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

4.2

Company culture

4.2

Work-Life balance

3.9

Work Satisfaction

3.8

Skill development

3.3

Salary & Benefits

3.0

Promotions/Appraisal

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3.9
 • 479 Reviews
4.1
 • 330 Reviews
3.8
 • 244 Reviews
4.2
 • 122 Reviews
4.4
 • 70 Reviews
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People also ask about NatWest Group's Customer Success, Service & Operations Department

Is NatWest Group's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 2.6k employee reviews, it's clear that most employees have a positive experience working at NatWest Group's Customer Success, Service & Operations Department. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does NatWest Group's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, NatWest Group's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.3 out of 5, based on 2.6k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about NatWest Group's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at NatWest Group's Customer Success, Service & Operations Department, click here.
How is the work culture at NatWest Group's Customer Success, Service & Operations Department?
Work culture at NatWest Group's Customer Success, Service & Operations Department is rated 4.2 out of 5 by 2.6k employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at NatWest Group's Customer Success, Service & Operations Department. To read reviews specifically about work culture at NatWest Group's Customer Success, Service & Operations Department, click here.
How is the job security at NatWest Group's Customer Success, Service & Operations Department?
Based on 2.6k reviews on AmbitionBox, NatWest Group's Customer Success, Service & Operations Department employees rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at NatWest Group's Customer Success, Service & Operations Department, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at NatWest Group's Customer Success, Service & Operations Department, click here.

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Work Policy at NatWest Group Customer Success, Service & Operations Department

i
Workplace policy may vary based on Department, Designation and Location.

based on 54 reviews in last 6 months

Hybrid

Hybrid

98%

Other hybrid work policies

47%

2 days/week from office

37%

3 days/week from office

14%

Permanent work from home

Permanent work from home

2%

Gender Based Ratings at NatWest Group Customer Success, Service & Operations Department

based on 426 reviews
4.2
Rated by 173 Women

Rated 4.4 for Company Culture and 4.3 for Work-Life Balance

women
4.1
Rated by 253 Men

Rated 4.3 for Job Security and 4.2 for Work-Life Balance

men

Working Days at NatWest Group Customer Success, Service & Operations Department

based on 440 reviews
Monday to Friday
88%
Rotational Shift
7%
Monday to Saturday
2%
Other
2%
Alternate Saturday off
1%

Work Timings at NatWest Group Customer Success, Service & Operations Department

based on 440 reviews
Flexible timing
Strict (11.30am - 8.30pm)
Strict (12.30pm - 9.30pm)
63%
11%
5%
21% employees reported other strict timings

Shift Timings at NatWest Group Customer Success, Service & Operations Department

based on 440 reviews
Day shift
Night shift
94%
6%

Business Travel at NatWest Group Customer Success, Service & Operations Department

based on 440 reviews
No travel
75%
Within city
20%
Within country
4%
International travel
1%
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