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MTAP Technologies

Compare

based on 67 Reviews

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MTAP Technologies Customer Success, Service & Operations Department Reviews

based on 10 reviews

Updated 24 Nov, 2024

Overall Rating

3.0/5

How AmbitionBox ratings work?

Category Ratings

2.9

Company culture

2.9

Salary & Benefits

2.9

Promotions/Appraisal

2.8

Job Security

2.8

Work-Life balance

2.7

Work Satisfaction

2.7

Skill development

Explore Reviews by Department

Customer Success, Service & Operations

3.0

• 10 Reviews

Engineering - Software & QA

2.5

• 14 Reviews

Human Resources

2.6

• 12 Reviews

Data Science & Analytics

2.4

• 10 Reviews

Production, Manufacturing & Engineering

2.2

• 5 Reviews

Top Mentions in MTAP Technologies Customer Success, Service & Operations Department Reviews

10 reviews found

Sort by: Popular

Senior Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Sep 2024

Likes

Made some good friends.

Dislikes

1. Bad politics. 2 HR is interested in your personal life more than your work life. 3. Management revolves around 3-4 people who thinks if there job is so secure they can hire or fire anyone. 4. No appreciation for good resource, the one who licks will get appreciated. 5. Management myth is if they report and remove the review written by us which is so true, then we can't post again. Posting 3rd time. LOL...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Success Consultant in Gurgaon / Gurugram

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 13 Dec 2023

Likes

The benefits that come from working here are above and beyond the monetary rewards we receive. Management gives constructive criticism when it's needed and praise when it's due. I have received more positive feedback and recognition here than anywhere else in my career. Good upskilling opportunities. Decent pay hike and variable payout as compared to other peers.

Dislikes

Work-life balance is not up to the mark for a couple of projects. A more streamlined approach to addressing workflow challenges would contribute to smoother operations.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

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Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Nov 2024

Likes

Friendly Environment with good culture

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Success Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Sep 2024

Likes

Nothing

Dislikes

Management doesn't understand employee problems

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Success Associate in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Sep 2024

Likes

Nothing

Dislikes

Company is full of toxicity

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Success Manager in Gurgaon / Gurugram

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Sep 2024

Likes

Nothing

Dislikes

No recognition Unprofessional decision

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Success Associate in New Delhi

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 13 Dec 2023

Likes

Managers are supportive, good learning opportunity.

Dislikes

nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about MTAP Technologies.

Lead Customer Success Manager in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Sep 2023

Likes

Good company with lots of opportunities

Dislikes

Nothing

Discover interview dos and don'ts from real experiences

Customer Success Consultant in Bangalore / Bengaluru

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 03 Nov 2022

Likes

There is a job security

Dislikes

No hikes in salery. Doesn't pay well to their employees No proper transport facilities while client visits.

Work Details

Work days: Monday to Friday (Flexible Timings)

Business Analyst in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 05 Jan 2023

Likes

employees will have their own comfort zone.

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Return to all reviews

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about MTAP Technologies?

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Jobs at MTAP Technologies

MTAP Technologies - Senior Product Manager/Lead (10-15 yrs)

10-15 Yrs

₹ 30-40 LPA

Safetrax - Video Editor (3-6 yrs)

3-6 Yrs

Not Disclosed

Mtap Technologies - Content Writer (3-6 yrs)

3-6 Yrs

₹ 7-10 LPA

Bangalore / Bengaluru

6-8 Yrs

Not Disclosed

MTAP Technologies - Assistant Sales Manager (1-2 yrs)

1-2 Yrs

₹ 7-10 LPA

Enterprise Sales Manager

Mumbai, Pune +3

5-7 Yrs

Not Disclosed

Senior Product Manager/Lead

Gurgaon / Gurugram

10-15 Yrs

Not Disclosed

Assistant Sales Manager

Mumbai, Hyderabad / Secunderabad +3

2-3 Yrs

Not Disclosed

Business Development Manager - India

Gurgaon / Gurugram, Bangalore / Bengaluru

3-6 Yrs

Not Disclosed

Finance Executive - AR

Gurgaon / Gurugram

1-6 Yrs

Not Disclosed

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 MTAP Technologies reviews submitted by MTAP Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if MTAP Technologies is the right company for you. 100% ...Read more

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MTAP Technologies Reviews >
MTAP Technologies Customer Success, Service & Operations Department Reviews Reviews

Working Days at MTAP Technologies Customer Success, Service & Operations Department

based on 10 reviews

Monday to Friday

100%

Work Timings at MTAP Technologies Customer Success, Service & Operations Department

based on 10 reviews

Flexible timing

Strict (10.30am - 7.30pm)

Strict (9.30am - 7.30pm)

56%

22%

11%

11% employees reported other strict timings

Shift Timings at MTAP Technologies Customer Success, Service & Operations Department

based on 10 reviews

Day shift

100%

Business Travel at MTAP Technologies Customer Success, Service & Operations Department

based on 10 reviews

No travel

50%

Within country

25%

Within city

25%

MTAP Technologies Salaries in Customer Success, Service & Operations Department in India

Customer Success Consultant 8 salaries	₹4.5 L/yr - ₹6.3 L/yr
Marketing Research Executive 2 salaries	₹3 L/yr - ₹3 L/yr
Implementation Engineer 2 salaries	₹2.8 L/yr - ₹3.5 L/yr
Service Engineer 2 salaries	₹7.5 L/yr - ₹7.5 L/yr
Lead Customer Success Manager 2 salaries	₹7.5 L/yr - ₹7.5 L/yr

Explore more salaries

Employee Benefits at MTAP Technologies Customer Success, Service & Operations Department

Office cab/shuttle

1 total response

Health insurance

3 total responses

Job/Soft skill training

2 total responses

Cafeteria

1 total response

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