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Merchserve Global

Compare

4.2

based on 42 Reviews

Filter reviews by

Merchserve Global Customer Service Executive Reviews

Updated 15 Jan, 2025

Overall Rating

4.0/5

based on 1 review

Rating distribution

0 (0%)

1 (100.0%)

0 (0%)

Category Ratings

4.0

Company culture

4.0

Work satisfaction

3.0

Salary

3.0

Work-life balance

2.0

Job security

2.0

Skill development

2.0

Promotions

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1 review found

Sort by: Popular

Customer Service Executive in Noida

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 15 Jan 2025

Likes

Work satisfaction is good overall if you are fresher this company is good option for carrier start

Work satisfaction - Good
Company culture - Good

Dislikes

There is not facilities for work for home at any cost,

Skill development - Poor
Job security - Poor
Promotions - Poor

Top trending discussions

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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Similar Designation Reviews

Customer Care Executive in Noida

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2025

Likes

The company fosters a positive and supportive environment where I feel valued and appreciated. I love the sense of teamwork and the opportunity to help customers solve their problems, making their day a little better. The training and growth opportunities are great, and I feel motivated to continuously improve. It's a great place to work, and I’m proud to be part of such a dedicated team!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The job can be challenging during season twice a year, it’s a great opportunity to learn and improve my skills every day!

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 11 Aug 2023

Likes

Freindly work enviromemt

Company culture - Excellent

Dislikes

No job security

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Team Lead in Noida

Full Time

Operations / Strategy Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jan 2023

Likes

Good work culture. No nusance

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Friendly culture sometimes goes to too much informal amongst employees but it has nothing to do with the company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Other Merchserve Global Reviews

Operations Executive in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Dec 2024

Likes

The company offers a perfect blend of professionalism and a friendly work environment. Their employee-focused policies ensure a great work-life balance, while the compensation and benefits are truly competitive. The team culture is collaborative and supportive, making it easy to share ideas and work towards shared goals. Leadership is transparent and approachable, always open to feedback and encouraging career growth. It’s inspiring to be part of an organization where innovation and hard work are genuinely appreciated....Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

MerchServe Global is a highly structured and well-organized company where everything is done with precision and purpose! The focus on maintaining a secure and protected work environment for both employees and the company itself is truly commendable. The robust policies might feel a bit strict at times, but they’re designed to ensurefairness, transparency, and a safe space for everyone to thrive. It’s a metrics-driven organization, which means there’s a strong emphasis on accountability and performance. While this can feel challenging, it ensures that every effort is recognized and rewarded appropriately. The management team sets clear expectations and provides the tools and support needed to meet them. If you value working in a secure, policy-driven, and results-oriented environment where both people and performance are prioritized, MerchServe Global is an excellent choice!"...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Team Coach in Noida

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Aug 2024

Likes

Great place to work and learn. Good incentives and I get opportunities to earn a handsome incentive. No nuisance. The company promotes all great satisfactory measures.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It’s a small company if around 100 to 120 employees.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Team Manager in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Aug 2024

Likes

Excellent working culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I wish the company could pay me a million rupees per year

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Operations Executive in Noida

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Aug 2024

Likes

I am satisfied

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Promotions, promotions, promotions, promotions, promotions

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Accountant in Noida

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Sep 2024

Likes

good people and management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

no work pressure

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Executive Accountant in Noida

Full Time

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 08 Jun 2023

Likes

Working at Merch Serve Feels like a home and all the staff and employees as a family. I learned so much things over there which is the best experience I have till now.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Dislikes about that company which I felt is salary and increment.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Executive Operator in Noida

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 May 2023

Likes

I found it a good company to work with. Good year on year hikes. I have always recieved more than what I expected. Nice people and firendly environment. They pay salary on time and paid me full salary during all COVID time also despite I was sitting at home

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No cab

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Executive Operator in Noida

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 May 2023

Likes

Nice company to start with as a fresher or at early stage of your career. They give you are great start that you can take upto what you are capable for. 8.5 Hours of flexible login, good salary, good working atmosphare, you nice collegues and there is no bossy environment, everyone is very simple and firendly

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Night shift becomes tough for some people

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Executive Operator in Noida

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Jun 2023

Likes

Behaviour of Manager, TL, Coach, is great. No work pressure.

Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary, Appraisal, Increment

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Accountant in Noida

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 May 2023

Likes

Best oppotunity for freshers to work for first few years

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Freshers are sometimes not mindfull and do not hold long vision that impacts in the whole environment some times

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Merchserve Global Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Merchserve Global review submitted by Merchserve Global employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Merchserve Global is the right company for you. ...Read more