Latinem Customer Success, Service & Operations Department Reviews
based on 4 reviews
Updated 18 Sep, 2024
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.5
Skill development
4.5
Job Security
4.5
Work Satisfaction
4.3
Work-Life balance
4.2
Salary & Benefits
4.2
Promotions/Appraisal
3.1
Company culture
Latinem is rated
4.5 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Latinem is rated
4.5 out of 5 stars on
AmbitionBox, based on 4 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Process Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Salary is good when compared to other companies.
Good amenities
Dislikes
1)No WFH option at all
2)Shift time restrictions - No coffee badging option
3)Transportation is not available - Initially they said cab will be provided now it's not there at all.
4)Various T&C for leave policy and attendance regularization.
5)Overall very strict work culture - They will monitor frequently from CC Cameras
6)We haveto sign morning and evening manually in Attendance register even after using Biometric (facial recognition) .. even for breaks we should sign on it to go out side.
Of course they have reasons for implementing all of this. However, we can't punish all for the mistakes done by few employees.
7)Even to use Conference room's we have to get permissions and give reasons. We can't simply jump in to the conf rooms directly if we have meetings.
8)They should work on alternate ways and ideas to fix the issues.
9)They should change the policies as per the current market and generation, which could also align with the organization goals.
10)we have highly experienced staff in the leadership team, Hope they will work on the same.
11) Salary credit date is 1st of every month but from Feb 2024 to present, salary was credited on time only for 1 month. There will be delay for 3 -4 days for crediting salary....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Friendly Staff and Specially Hr Team very supportive.
Dislikes
working hour need to be flexible.
Transportation needs to be provided.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Customer Success, Service & Operations Department
Scope of improvement:
Need to provide transportation
Work Details
Work days: Monday to Friday
(Strict Timings)
Contact Center Associate/architecture/structure in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Supportive HR department. Satisfactory work load. Leave and insurance policies are good. Professional workplace (mandatory to wear formals everyday). Great learning environment to upskill. Employees are friendly and supportive. Good workspace with enough amenities.
Dislikes
While joining they do not aware you about the company policies clearly and they gets change at any point of time. No relaxation on logging time even if you are 2-5 minutes late due to possible circumstances.
No cabs are provided yet.
Lots of micromanagement which interferes in your work and productivity.
At times, WFH should be provided. The process can be hybrid to increase productivity.