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This company page is being actively managed by KocharTech Team. If you also belong to the team, you can get access from here

KocharTech

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based on 2.2k Reviews

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KocharTech Customer Service Associate Reviews

Updated 7 Feb, 2025

Overall Rating

4.2/5

based on 26 reviews

Rating distribution

5

11 (42.3%)

4

8 (30.8%)

3

4 (15.4%)

2

1 (3.8%)

1

2 (7.7%)

Category Ratings

4.3

Company culture

4.3

Skill development

4.2

Promotions

4.0

Salary

4.0

Work satisfaction

3.9

Job security

3.9

Work-life balance

What employees say about KocharTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

79% employees reported

Flexible timing

88% employees reported

No travel

58% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

8 reviews

4.1

Rated by Men

16 reviews

KocharTech is rated 4.2 out of 5 stars on AmbitionBox, based on 26 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

KocharTech is rated 4.2 out of 5 stars on AmbitionBox, based on 26 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in KocharTech Customer Service Associate Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

26 reviews found

Sort by: Popular

Customer Service Associate in Kolkata

Customer service associate Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 May 2022

Likes

Office environment is very good.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

The job is very interesting.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Vadodara

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Apr 2022

Likes

Job security nothing

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Vadodara

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 Mar 2021

Likes

Nothing is there that I can or anyone who had worked for the can or will se about or in favour of kochar Infotech. They never support.

Dislikes

They are not at all supportive to their employees, they treat them not less than a slave. Paid leaves are just for formality. They hardly allows employee to take leaves. Once the current financial years end the leaves got collapsed and they don't even compensate for it. That's how they work. Worst company with worst management specially the vadadara branch. Hardly people stay their. All google reviews which are in positive side are written by the managament itself but the genuine negative reviews are deleted. Even in the initial period of pandemic they never support their employee instead of it they fired them. So think 100 times before going for interview their and planing to work for them....Read More

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Worst experience I had with the Kochar I was helpless to work there for 1 year I had some personally issues thats made me to works for 1 year with them.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Kolkata

Operations Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 24 Dec 2020

Likes

I've been working with this company from last 1 year and 10 months yes I've developed my knowledge, the environment is also good like if you want to start from basics this company is ok for you and you'll started learning about customer satisfaction... how to handle the queries and concerns of them... I've learnt a lot that customerexperience really matters everywhere whether its about dealing with foods, products or any other things....Read More

Dislikes

Because of bad behaviour issues I really dnt like them if you talk abt Managers or Supervisors yes few of them are helpful.. People's who are working here getting salary threats that they'll mail to HR to hold their salaries for a week around they need FREE OF COST support and don't pay... We are paying our electricity bills internet charges and not getting paid we are only getting our salary which isn't satisfying in this situation... And they've marked few holidays as per calendar also on company's page its written that's its a holiday but you'll get to know that 25th December, 1st January they'll not leave you at all if you'll not work then your salary will be hold thats whats all about this Company......Read More

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Life isn't perfect here now cause I'm badly looking for a job change and due to Covid 19 I'm not getting any opportunities to move myself from here... The work pressure is like hell at a time I'm handling 4 5 chats customer concerns 😑

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Kolkata

Customer Care Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Feb 2018

Likes

Teammates, learning, training

Dislikes

Job security, appraisal, career growth

Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Data Science & Machine Learning Department

3.0

posted on 10 Mar 2024

Overall Rating

Top trending discussions

View All

Interview Tips & Stories

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

Got a question about KocharTech?

Ask anonymously on communities.

More about working at KocharTech

HQ - Gurgaon/Gurugram, Haryana, India
IT Services & Consulting
1k-5k Employees (India)

Tell us how to improve this page.

KocharTech Customer Service Associate Reviews by Locations

KocharTech Customer Service Associate Kolkata Reviews
KocharTech Customer Service Associate Vadodara Reviews

KocharTech Reviews by Designations

KocharTech Customer Service Executive Reviews
KocharTech Customer Service Associate (Csa) Reviews
KocharTech Customer Support Executive Reviews
KocharTech Customer Care Executive Reviews
KocharTech Technical Support Executive Reviews
KocharTech Sr. CSE Reviews
Show more
KocharTech Trainee Reviews
KocharTech Agent Reviews
KocharTech Team Lead Reviews
KocharTech HR Executive Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 26 KocharTech reviews submitted by KocharTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if KocharTech is the right company for you. 79% of employees reported ...the working days at KocharTech as Rotational Shift. 88% employees reported the work timings at KocharTech as Flexible timing. Read more

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KocharTech Customer Service Associate Reviews

KocharTech Customer Service Associate Salary

based on 30 salaries

₹1 L/yr - ₹3 L/yr

33% less than the average Customer Service Associate Salary in India

View more details

Employee Benefits for KocharTech Customer Service Associate

Cafeteria

3 total responses

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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