Ketto Customer Support Executive Reviews

Employer’s Response

Hi, We appreciate your feedback and take your concerns seriously. At Ketto, we strive to create a supportive and fulfilling work environment for all our employees. We regret that your experience has not met our standards, and we want to address your concerns. We understand the importance of work-life balance and value the well-being of our team members. We are continuously working to improve our policies and procedures to ensure that our employees feel respected and supported. Your feedback is invaluable to us as we work towards creating a better workplace for everyone. We encourage you to reach out to us at info@ketto.org to discuss your specific concerns further so that we can address them appropriately. Thank you for bringing these issues to our attention, and we are committed to making positive changes based on your feedback.

Employer’s Response

Hi, Thank you for taking the time to share your feedback about your experience at Ketto. We value your input and are committed to providing a positive and supportive work environment for all our employees. We understand your concerns regarding the timing, pressure, and the incentive issue. We're taking these matters seriously and are actively working to address them. We'll investigate the situation further to ensure all policies and procedures are followed correctly. Regarding your comments about the HR team and the work environment, we appreciate your feedback. We're always striving to improve our processes and create a positive and inclusive workplace. We'll review these areas and take the necessary steps to address your concerns. We're committed to fostering a respectful and supportive work environment. If you have any further concerns or require assistance, please reach out to your manager or HR representative. Thank you again for your feedback.

Employer’s Response

Hi, Thank you for sharing your feedback about your experience at Ketto. We value your input and are committed to providing a positive and supportive work environment for all our employees. We understand that you've had a negative experience, and we're truly sorry to hear that. We take your feedback seriously and are committed to addressing any issues that may have contributed to your dissatisfaction. To help us better understand your concerns, please provide more details about the specific "lot of things" that you disliked at info@ketto.org. Your feedback is valuable to us, and we're committed to taking action to improve your experience and the experiences of other employees. Thank you for your understanding.

Employer’s Response

Hi, Thank you for sharing your feedback about your experience at Ketto. We value your input and are committed to providing a positive and supportive work environment for all our employees. We understand your concerns regarding the timing and pressure you experienced. We're taking these matters seriously and are actively working to address them. We're committed to creating a balanced work environment that promotes employee well-being and productivity. We'll investigate these specific concerns and take the necessary steps to improve the situation. If you have any further feedback or suggestions, please don't hesitate to reach out to your manager or HR representative. We're always open to hearing from our employees and are committed to taking action to improve their experience.

Employer’s Response

Hi, Thank you for sharing your feedback with us. We value your input and are committed to providing a positive and fulfilling work environment for all our employees. We understand your concerns regarding the upper management. We take these matters seriously and are actively working to address any issues that may be contributing to your dissatisfaction. We strive to create a company culture that values collaboration, innovation, and professional growth. We're committed to fostering a positive and supportive work environment for all our employees. If you have any specific concerns or suggestions, please don't hesitate to reach out to your manager or HR representative. We're always open to feedback and are committed to taking action to improve your experience. Thank you again for your feedback.