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JW Marriott

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based on 876 Reviews

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Filter reviews by

JW Marriott Guest Service Associate Kolkata Reviews

Updated 21 Dec, 2023

Overall Rating

3.9/5

based on 13 reviews

Rating distribution

5

7 (53.8%)

4

2 (15.4%)

3

2 (15.4%)

2

1 (7.7%)

1

1 (7.7%)

Category Ratings

4.3

Job security

3.2

Skill development

3.1

Company culture

2.9

Salary

2.8

Work satisfaction

2.7

Work-life balance

2.6

Promotions

What employees say about JW Marriott?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

64% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

3.8

Rated by Men

11 reviews

JW Marriott is rated 3.9 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

JW Marriott is rated 3.9 out of 5 stars on AmbitionBox, based on 13 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in JW Marriott Guest Service Associate Kolkata Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

13 reviews found

Sort by: Popular

Guest Service Associate in Kolkata

Full Time

·

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 21 Dec 2023

Likes

Like

Job security - Excellent

Dislikes

Policy and not good culture to do work.

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Guest Service Associate in Kolkata

Full Time

·

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Jun 2023

Likes

Some staffs are friendly some are not

Skill development - Good
Work satisfaction - Good

Dislikes

Work Environment

Salary - Bad
Promotions - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Guest Service Associate in Kolkata

Food & Beverage Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 31 May 2022

Likes

Very much enjoyed every part of my job and my company is the best company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Long shift hours

Work Details

Very good going till now

Work days: Rotational Shift (Flexible Timings)

Guest Service Associate in Kolkata

Housekeeping Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 23 Oct 2021

Likes

Job security, programmes for promotion

Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

No proper training given, irrational managers, short staffed, long working hours with no compensation.

Skill development - Bad
Work-life balance - Bad

Work Details

Bad work culture. No work-life balance. Managers not supportive.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Guest Service Associate in Kolkata

service Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 05 Aug 2019

Likes

nothing as such except growth... though there would be politics

Dislikes

horrible work culture, no management, no job satisfaction, no work life balance, to many heads r there to

Salary - Poor
Skill development - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

gsa

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in Kolkata

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Apr 2019

Likes

Every employee are give respect each other

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Food

Work Details

Work timings: Flexible Timings

Guest Service Associate in Kolkata

F&b service Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 18 Apr 2018

Likes

Guest satisfaction..

Salary - Excellent
Skill development - Good
Promotions - Good

Dislikes

The management...

Work satisfaction - Poor
Company culture - Poor

Work Details

I am working in ird

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about JW Marriott.

Guest Service Associate in Kolkata

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Mar 2019

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Discover interview dos and don'ts from real experiences

Guest Service Associate in Kolkata

Food and beverage department Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Sep 2019

Likes

Beautiful hotel, nice working environment and because of the brand.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Actually I am looking for excicutive post now but jw kolkata is not having vacancies for this post and I need this post now because already completed 3yrs as a GSA. But not getting any kind of expectations for getting promotions. That's why I left.

Work Details

It's was a great experience Worked in each and every kind of outlets in this hotel Starting with JW Lounge, vintage Asia, gold the night club, excicutive lounge, Jw kitchen (coffee shop), ird, banquet Overall 3yrs of experience I am having as a GSA.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Guest Service Associate in Kolkata

Front office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Sep 2019

Likes

Friendly working environment and appreciation for the staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Canteen food can be better

Work Details

Concierge

Work timings: Flexible Timings

Work related travel: This is a desk job.

Guest Service Associate in Kolkata

Food and beverage service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2019

Likes

Great working environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Long hours

Work Details

Exciting but sometimes tiring

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in Kolkata

Front Office & Guest Services Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Aug 2018

Likes

Nothing

Dislikes

Food and management

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Guest Service Associate in Kolkata

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 11 Aug 2018

Likes

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Excellent

Overall Rating

Top trending discussions

View All

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Stay at current role

78 participants . poll closed

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More about working at JW Marriott

HQ - Bethesda, Maryland, United States (USA)
Hospitality
1k-5k Employees (India)

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JW Marriott Guest Service Associate Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 JW Marriott reviews submitted by JW Marriott employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JW Marriott is the right company for you. 75% of employees report...ed the working days at JW Marriott as Rotational Shift. 64% employees reported the work timings at JW Marriott as Flexible timing. Read more

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JW Marriott Guest Service Associate Kolkata Reviews

JW Marriott Guest Service Associate Salaries in Kolkata

based on 37 salaries

₹1.2 L/yr - ₹3.2 L/yr

12% less than the average Guest Service Associate Salary in India

View more details

Employee Benefits for JW Marriott Guest Service Associate Kolkata

Office cab/shuttle

1 total response

Free meal

1 total response

Health insurance

3 total responses

Cafeteria

3 total responses

+1 more benefit

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