JW Marriott Reviews by 10+ Employees

What employees say about JW Marriott?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

64% employees reported

Flexible timing

36% employees reported

Within city

43% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

5 reviews

4.5

Rated by Men

12 reviews

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Top Mentions in JW Marriott Guest Service Associate Pune Reviews

17 reviews found

Sort by: Popular

Guest Service Associate in Pune

Full Time

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Dec 2024

Likes

There is nothing I like about it

Dislikes

It's just bigger from outside n terrible inside

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Guest Service Associate in Pune

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2021

Likes

Excellent Hotel to work with and supporting people.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such about this hotel

Work Details

Interesting and knowledgeable

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in Pune

Full Time

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Oct 2020

Likes

Job security

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

The job is to good..we all are enjoying lot and the main think is team work ..we all work hard ..

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Guest Service Associate in Pune

Housekeeping & Laundry Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 26 Aug 2021

Likes

Upper Management is supportive at times. Overall focus on training and development is good. Growth opportunities are okay.

Dislikes

Compensation is very less even according to the Industry standards. No work life balance at all.

Salary - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in Pune

Food Industry Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Oct 2021

Likes

Good work culture and lot of benefits

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing as such

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Pune

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

1.0

Work satisfaction

5.0

Company culture

1.0

Work-life balance

posted on 19 Feb 2021

Likes

Good work environment and culture. Teammates are supportive and the managment is transparent. Company policies are good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

long hours shift .

Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Guest Service Associate in Pune

Events & Banquet Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Sep 2020

Likes

The working environment is good and the staff is very polite and helpful they have a huge cafeteria and the menu changes as per the week. They provide a good bonus at the time of diwali and new year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Politics issues are there some of the staff is good in terms of work but bad in terms of behaviour.

Work Details

Its quite good the atmosphere is good working

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Guest Service Associate in Pune

Front Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2020

Likes

Training, Learning

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Politics and there is a huge gap between understandings between management and associates

Work Details

It was a quite good experience because of teammates and some managers over there

Work days: Rotational Shift (Flexible Timings)

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Guest Service Associate in Pune

F&B Service Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 13 Jun 2019

Likes

Jw culture is very good each and every member of the hotel are very Frank and a lot of girls also working together😉 very good staff very tallented .

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent

Dislikes

Only this the salary I was payed is very less and food at cafeteria is not very good.

Work Details

I worked their as an concierge associate

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Pune

F&B Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 20 Sep 2019

Likes

Focus on training and development program.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

Duty hours is very pathetic.

Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Guest Service Associate in Pune

Housekeeping & Laundry Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Jul 2019

Likes

Staff and carrer growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Guest Service Associate in Pune

F&n b service Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 May 2019

Likes

I think the main thing is if you working very hard as well as smart and you r making guests happy and your behaiver is gud. So I would say u will definetly get a permotion whitin a year or 2 year.... Fore sure

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

I think I'll dislike the working hour's which is too long... But if you want to learn something so you hav to secrifice and specially if you'r new or fresher

Work Details

Actully I belong to f&b service dept and I was working there in coffee shop which was very busyes coffee shop in the pune.and My work was also very challnging becouse I used to hold the section and billing and everything..n main thng is guest satisfaction

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Guest Service Associate in Pune

Housekeeping Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Jul 2018

Likes

it is a best place of learning and a career growth and a good working environment

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

There is a good place of learning but is it not enough regarding salary

Salary - Poor

Work Details

Exiting

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Guest Service Associate in Pune

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Jul 2019

Likes

Best place ever to work and if one want to learn and grow in hospitality industry this is one of the best place to start with. It has all the best features to learn and develop ones skills and interests.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is nothing as such that I don't like about this hotel infact it was my first job on my life with this hotel and this hotel helped me learn and develop my skills soo much that today I am confident to get a job anywhere and show my skills.

Work Details

It used to be always exciting to work with J W Marriott and being of the best hotels in world everyday it used to be new challenges new tasks and targets to achieve and learn and grow is what this hotel believe in.

Work timings: Flexible Timings

Guest Service Associate in Pune

Housekeeping & Laundry Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Nov 2018

Likes

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Guest Service Associate in Pune

F&B Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Aug 2018

Likes

JW MARRIOTT IS Best PLACE TO WORK

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Guest Service Associate in Pune

Front office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2019

Likes

Even though HR was taking necessary steps for employee friendly environment, remuneration was not upto the mark. About career growth it depends on the manager who is leading, some are very good some are worst. I didn't left the company, I left the manager.

Company culture - Good

Dislikes

More working hours, not standing by the promised working hours and less salary.

Skill development - Bad
Promotions - Poor
Work-life balance - Bad

Work Details

Very hectic with very minimal personal life balance.

Work timings: Strict Timings

Work related travel: This is a desk job.

Top trending discussions

View All

From PIP to Promotion – The Greatest Jugaad Story Ever!

Hey, AB fam, PIP = Corporate death sentence. I was there too🥲—panicking, checking Naukri every 5 minutes, watching Bhagavad Gita reels at 2 AM. Priya Ma’am, my boss, had lost faith in me. Friends said, "Bro, PIP se promotion tak koi nahi jaata." But I refused to go down. My Survival Jugaad? Chai Pe Charcha – Timed my tea breaks with hers. "Ma’am, elaichi daalni chahiye thi." Next day? She agreed. Trst unlocked. In meetings, I nodded like a bobblehead. "Ma’am, truly visionary! Aap to corporate Rani Lakshmi Bai ho!" Smiles = Achieved.. Emotional Connect – She loved dogs. I updated my DP with one. "Ma’am, my dog wakes me up for meetings!" Bond = Secured.😉 The Final Jugaad – She looked stressed. "Ma’am, even Dhoni takes a break!" She smiled. Game over. After a few months "Congrats on your Promotion!" Moral? Hard work is good. Smart work is better. But jugaad? Boss, that’s the best! Got a crazier PIP escape? Drop it below! 😂👇

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 JW Marriott reviews submitted by JW Marriott employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JW Marriott is the right company for you. 64% of employees report...Read more

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JW Marriott Guest Service Associate Pune Reviews

JW Marriott Guest Service Associate Pune Reviews

What employees say about JW Marriott?

Workplace insights

Rotational Shift

Flexible timing

Within city

Gender based rating

Rated by Women

Rated by Men

17 reviews found

People also ask about JW Marriott, Pune Guest Service Associates

Tell us how to improve this page.

JW Marriott Guest Service Associate Reviews by Locations

JW Marriott Pune Reviews by Designations