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based on 4.4k Reviews

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JustDial IRO Reviews

Updated 12 Oct, 2024

Overall Rating

3.5/5

based on 42 reviews

Rating distribution

5

8 (19.0%)

4

16 (38.1%)

3

8 (19.0%)

2

4 (9.5%)

1

6 (14.3%)

Category Ratings

3.1

Work-life balance

3.1

Skill development

3.0

Company culture

3.0

Salary

2.8

Job security

2.8

Work satisfaction

2.6

Promotions

What employees say about JustDial?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

58% employees reported

Flexible timing

74% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

18 reviews

3.8

Rated by Men

19 reviews

JustDial is rated 3.5 out of 5 stars on AmbitionBox, based on 42 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

JustDial is rated 3.5 out of 5 stars on AmbitionBox, based on 42 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in JustDial IRO Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

42 reviews found

Sort by: Popular

IRO in New Delhi

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 20 Feb 2020

Likes

teammates and the nature and behaviour or the teamleaders and agm

Job security - Good
Company culture - Excellent

Dislikes

the caller complaint department should be more active

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

IRO in Noida

Voice Process Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 05 Dec 2020

Likes

5 days working.

Job security - Good

Dislikes

There is a lot of politics.

Work Details

The job is quite intresting. I struggled a bit in the begining.

Work timings: Flexible Timings

Work related travel: This is a desk job.

IRO in Pune

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 09 Dec 2018

Likes

Job security - Excellent

Dislikes

Company culture - Poor

Overall Rating

IRO in Noida

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 30 Aug 2019

Likes

5 days working

Dislikes

Very bad experience There is mo work culture very unprofessional n also biased

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

IRO in Bangalore / Bengaluru

Customer Service Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 11 Jan 2021

Likes

Work environment not so good and teammates aren't supportive

Dislikes

No support and understanding

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Not so good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing was provided

IRO in Noida

IRO Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

4.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 15 Jan 2020

Likes

Job security is great.

Salary - Good
Job security - Excellent
Promotions - Good

Dislikes

Team leaders are not at all cooperative. They forcefully tell you to do over time. Everyday shift timings are changed.

Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

I worked here for approx 3 months and was highly harassed.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

IRO

IRO Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 May 2019

Likes

The company is good. I loved the Process. Learned many new things, it was a good time working there. Thank u

Skill development - Good

Dislikes

I didn't liked the work environment.

Work satisfaction - Poor

Work Details

My work was to provide required information to the people who call

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about JustDial.

IRO in Noida

IRO Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Aug 2017

Likes

I was very much satisfied with my shift timings and week offs as well..... And the TLs were so co-operative... espacialy my TL ms SAVITA SHARMA

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

The call flow was very high... if we want to go for washroom first we need to ask like a 2nd standard of kid

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Discover interview dos and don'ts from real experiences

IRO in Noida

Iro Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2018

Likes

It's been a great journey. One can learn how to handle pressure and it's a great platform to improve your professional and communication skills.

Salary - Excellent
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Regular over time requirement.

Work Details

Sometimes hectic, sometimes exciting

Work timings: Strict Timings

Work related travel: This is a desk job.

IRO in New Delhi

iro Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 30 Aug 2018

Likes

learning

Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

security of job

Work Details

exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IRO in Noida

IRO Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Jan 2021

Likes

Leaves

Skill development - Good

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

IRO in Kolkata

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 06 Jan 2018

Likes

The company is open to innovation. The work environment is good and safe. Another plus point is that my colleagues come from different cultural background and we work happily in collaboration. I also like the employee re hiring policies.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Compensation is decent but growth is slow. The work pressure is very high.

Work Details

Hectic

Work days: Rotational Shift (Flexible Timings)

IRO in Noida

IRO Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 05 Feb 2019

Likes

Colleagues

Salary - Good

Dislikes

Lack of management

Skill development - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IRO in Noida

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Dec 2018

Likes

Worst work environment to work in noida.

Dislikes

In just dial lickers are gainers.

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

IRO in Noida

IRO Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 May 2018

Likes

Nothhing

Dislikes

Everything especially Hr and Manager

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

IRO

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 05 Jan 2019

Likes

Work culture,flexibke shift,salary

Dislikes

Around 350 calls per day

Salary - Poor
Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work timings: Flexible Timings

IRO in Mumbai

IRO Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Jul 2018

Likes

it was the worst experience working at JD. Intially everything was good but the moment u hit the floor their torcher rises.

Dislikes

the people employed there at higher level are unworthy and make things worst for u.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Poor

Work Details

hectic

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

IRO in Chennai

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 12 Apr 2019

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

IRO in Malad West

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 19 Sep 2022

Likes

Good work environment and good support staff

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

IRO in Noida

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jun 2019

Likes

One of the best company Nice atmosphere eco friendly I would love to work again.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to dislike in this organisation I love justdial.com

Work Details

It's was amazing experience.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Top trending discussions

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a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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More about working at JustDial

HQ - Mumbai,Maharashtra, India
Internet
10k-50k Employees (India)
Public

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JustDial IRO Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 42 JustDial reviews submitted by JustDial employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if JustDial is the right company for you. 58% of employees reported the wo...rking days at JustDial as Rotational Shift. 74% employees reported the work timings at JustDial as Flexible timing. Read more

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JustDial IRO Reviews

JustDial IRO Salary

based on 150 salaries

₹1.2 L/yr - ₹4.1 L/yr

9% more than the average IRO Salary in India

View more details

Employee Benefits for JustDial IRO

Health insurance

1 total response

Cafeteria

2 total responses

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

View All

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