JustDial is rated
3.6 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
JustDial is rated
3.6 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in JustDial Customer Care Executive Reviews
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36 reviews found
Sort by:
Popular
Customer Care Executive in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 Nov 2024
Likes
No comments
Dislikes
There are many male seniors who look at the girls in a bad light, make comments on them, force them to talk to them.
Customer Care Executive in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2024
Likes
They help us to develop our skills and learning.
Dislikes
Little bit political issues which impact to employee.
Over all my experience was fabulous after working with that company management was good shift was good for girl they only provide morn shift no night shift is there for girls and this thing I like the most about the company policies was okkkk
Dislikes
Salary was good but there was no career gowth
Work Details
good
Work timings: Strict Timings
Customer Care Executive in
Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Sep 2021
Likes
worst company not releasing my experience letter even after mailing the same to every one
Dislikes
environment, TLs, and management.
Work Details
nothing
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 06 Dec 2021
Likes
Salary was good
Dislikes
Management was not proper . In HR session they say like OT(overtime) is not compulsory it's totally depends on employees but on floor they daily ask employees to sit compulsory for OT . So many politics in management .
Work Details
Quit good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Advertising & Creative Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 17 Nov 2021
Likes
No words our company is Very secured and good comfortable I miss my just dial LTD
Work Details
Work days: Monday to Saturday
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 30 Jun 2020
Likes
I have joined Justdial in 2019 since then I have gained lot of experience but after COVID 19 lockdown the force me and my friends to put selfresignation
Dislikes
Every month of 7 you will get your salary which is very late and apart from that they will force you to sit after 6:30 which is closing time of the company till 7:30 to 7: 45 each and every day
Work Details
My job was in Justdial is business 2 business which is telecalling sales department
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2020
Likes
Management
Dislikes
Nothing
Work Details
Stress free
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Mar 2021
Likes
Nothing is good about Justdial.
Customer Care Executive in
Noida
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Apr 2022
Likes
Because of management specially meetu mathur she is not at all good manager and she is not even good human
Dislikes
Manager behavior even for washroom toilet we have to ask supervisor
Work Details
Justdial is good because of behavior of senior I left
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Oct 2019
Likes
I miss u all and again i will work with u soon guys in justdial
Dislikes
Nothing
Work Details
Its nice experience
Work days: Monday to Saturday
Customer Care Executive in
Pune
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Sep 2020
Likes
Train people to work hard and development of various skills
Dislikes
It's a BPO so you all know the work culture over there
Work Details
Work timings: Strict Timings
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 07 Jan 2019
Likes
Good environment and you will earn more than your salary
Dislikes
Company is good but the managers are not understand what a employees feels
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about JustDial's Customer Care Executives
Is JustDial a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 36 employee reviews, it's clear that most customer care executives have an average experience working at JustDial. Skill development holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.
Does JustDial pay their Customer Care Executives well?
According to AmbitionBox reviews, JustDial customer care executives rate their salary and benefits at 4.1 out of 5, based on 36 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that JustDial is generally seen as a place that values and rewards its workforce fairly. You can know more about JustDial's customer care executives salaries here and to read reviews specifically about salary and benefits at JustDial for customer care executives, click here.
How is the work culture at JustDial for Customer Care Executives?
Work culture at JustDial for customer care executives is rated 3.4 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at JustDial for customer care executives, click here.
How is the job security at JustDial for Customer Care Executives?
Based on 36 reviews on AmbitionBox, JustDial's customer care executives rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at JustDial for customer care executives, click here.
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