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3.5

based on 4.3k Reviews

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JustDial Customer Care Executive Reviews

based on 36 reviews
Updated 14 Nov, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

4.2

Skill development

4.1

Salary & Benefits

3.9

Job Security

3.9

Work-Life balance

3.4

Company culture

3.3

Work Satisfaction

3.2

Promotions/Appraisal

Top Mentions in JustDial Customer Care Executive Reviews

36 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about JustDial's Customer Care Executives

Is JustDial a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 36 employee reviews, it's clear that most customer care executives have an average experience working at JustDial. Skill development holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.
Does JustDial pay their Customer Care Executives well?
According to AmbitionBox reviews, JustDial customer care executives rate their salary and benefits at 4.1 out of 5, based on 36 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that JustDial is generally seen as a place that values and rewards its workforce fairly. You can know more about JustDial's customer care executives salaries here and to read reviews specifically about salary and benefits at JustDial for customer care executives, click here.
How is the work culture at JustDial for Customer Care Executives?
Work culture at JustDial for customer care executives is rated 3.4 out of 5 by 36 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at JustDial for customer care executives, click here.
How is the job security at JustDial for Customer Care Executives?
Based on 36 reviews on AmbitionBox, JustDial's customer care executives rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at JustDial for customer care executives, click here.

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Gender Based Ratings for JustDial Customer Care Executive

based on 33 reviews
3.7
Rated by 19 Women

Rated 4.5 for Skill Development and 4.5 for Salary & Benefits

women
3.3
Rated by 14 Men

Rated 3.3 for Company Culture and 3.3 for Skill Development

men

Working Days for JustDial Customer Care Executive

based on 36 reviews
Rotational Shift
32%
Monday to Friday
23%
Monday to Saturday
18%
Other
18%
Alternate Saturday off
9%

Work Timings for JustDial Customer Care Executive

based on 36 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (8pm - 5.30am)
61%
20%
7%
12% employees reported other strict timings

Shift Timings for JustDial Customer Care Executive

based on 36 reviews
Day shift
Night shift
86%
14%

Business Travel for JustDial Customer Care Executive

based on 36 reviews
No travel
56%
Within city
44%
JustDial Customer Care Executive Salary
based on 144 salaries
₹1.2 L/yr - ₹4.5 L/yr
At par with the average Customer Care Executive Salary in India
View more details
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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