JustDial is rated
3.6 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
JustDial is rated
3.6 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in JustDial Customer Care Executive Reviews
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7 reviews found
for
"salary"
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Customer Care Executive in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Jul 2024
Likes
I'm satisfied with the Work I've done..
Dislikes
The only thing I didn't like about is the salary package..
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 10 Apr 2022
Likes
Over all my experience was fabulous after working with that company management was good shift was good for girl they only provide morn shift no night shift is there for girls and this thing I like the most about the company policies was okkkk
Dislikes
Salary was good but there was no career gowth
Work Details
good
Work timings: Strict Timings
Customer Care Executive in
Pune
Retail & B2C Sales Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 06 Dec 2021
Likes
Salary was good
Dislikes
Management was not proper . In HR session they say like OT(overtime) is not compulsory it's totally depends on employees but on floor they daily ask employees to sit compulsory for OT . So many politics in management .
Work Details
Quit good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 30 Jun 2020
Likes
I have joined Justdial in 2019 since then I have gained lot of experience but after COVID 19 lockdown the force me and my friends to put selfresignation
Dislikes
Every month of 7 you will get your salary which is very late and apart from that they will force you to sit after 6:30 which is closing time of the company till 7:30 to 7: 45 each and every day
Work Details
My job was in Justdial is business 2 business which is telecalling sales department
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Aug 2018
Likes
Envoirment is best good salary and appraisal best job for girls sepcial on the basis of security point of view
Dislikes
Call flow due which instead of days emp has to work 6 in a week and working are also stretched
Work Details
It's a hectic job but i have learn many thing good things from just dial its a inbound process we use recive 480 call on the daily basis
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 May 2022
Likes
Work flow, management, salary.
Dislikes
Human resources department, Over time on Holiday policies.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
New Delhi
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Aug 2019
Likes
I had already with Just Dial. I had worked around 2 years and 2 months it was fantastic experience. People were cool calm and caring.
Dislikes
I can not give negative feedback. Because it was my first job just because of that job I am getting good salary package.
Work Details
It was fantastic experience I was handling around 300 calls per day. But there was a lot learning regarding Indian cities and their commercial information.
Work days: Rotational Shift
(Flexible Timings)
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JustDial.
People also ask about JustDial's Customer Care Executives
Is JustDial a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 7 employee reviews, it's clear that most customer care executives have an average experience working at JustDial. Skill development holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about skill development and career growth on AmbitionBox.
Does JustDial pay their Customer Care Executives well?
According to AmbitionBox reviews, JustDial customer care executives rate their salary and benefits at 4.1 out of 5, based on 7 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that JustDial is generally seen as a place that values and rewards its workforce fairly. You can know more about JustDial's customer care executives salaries here and to read reviews specifically about salary and benefits at JustDial for customer care executives, click here.
How is the work culture at JustDial for Customer Care Executives?
Work culture at JustDial for customer care executives is rated 3.4 out of 5 by 7 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at JustDial for customer care executives, click here.
How is the job security at JustDial for Customer Care Executives?
Based on 7 reviews on AmbitionBox, JustDial's customer care executives rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at JustDial for customer care executives, click here.
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