Taj Hotels Resorts and Palaces Customer Service Executive Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 29 Oct, 2024
Overall Rating
5.0/5
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Category Ratings
5.0
Skill development
4.1
Job Security
3.3
Company culture
3.3
Salary & Benefits
3.3
Work-Life balance
3.1
Promotions/Appraisal
3.1
Work Satisfaction
Taj Hotels Resorts and Palaces is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Taj Hotels Resorts and Palaces is rated
5.0 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Service Executive in
Jaipur
Food and beverage service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Mar 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is a bond of 2 year before which you cannot resign. On the job training is not given to new joinees
Work Details
The job is quite interesting! I Struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
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Similar Designation Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Executive in
Varanasi
Full Time
·
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2024
Likes
I felt like I was in the Ganges, but I didn't know that there was so much less in housekeeping where they gave me the opportunity to mop the bathroom by hand, and the less I found it absolutely bad.
Dislikes
Because my housekeeping department always asked me to clean the bathroom, I didn't like it so I did it.
Team Lead in
Jodhpur
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Jan 2024
Likes
Taj group take of employees always in any condition culture and work environment.
Dislikes
Management property does not take care of employees increment and change grade
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Tirupati
Full Time
·
Housekeeping & Laundry Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 21 Aug 2024
Likes
team work
Dislikes
They are not giving Chan's to senior people
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Team Lead in
Goa
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jul 2024
Likes
Everything were good
Dislikes
Nothing is dislike here everything is in place all well.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Mumbai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 Apr 2024
Likes
Love it
Dislikes
Nothing no dislike love it
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Manager in
Kolkata
Full Time
·
F&B Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Mar 2024
Likes
it looks very decent .and it build reputation self
Dislikes
nothing
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country, Travel Within City, International Travel.
Sales Manager in
Vadodara
Full Time
·
Top Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jan 2024
Likes
Work Environment
Dislikes
Slow growth , lack of management
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Sales Manager in
New Delhi
Full Time
·
BD / Pre Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 03 Apr 2023
Likes
Only job security
Dislikes
No Salary increase, slow promotions
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Goa
Full Time
·
F&B Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Jan 2023
Likes
The brand is but salary as per now scenario is not well.
Dislikes
Management employees not manej the well staffing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Bangalore / Bengaluru
Full Time
·
Events & Banquet Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 23 Mar 2023
Likes
Taj as the name suggests
Dislikes
busy schedule
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Taj Hotels Resorts and Palaces Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Guest Service Associate in
Bangalore / Bengaluru
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 12 Nov 2024
Likes
Nothing just want the experience and that i got it
Dislikes
There is no work life balance, you work for 13-14hrs straight and they don’t even bother.
They only claim everything about employees and about their betterment in files only or in paper but not in real life so it’s a scam.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Security Supervisor in
Mumbai
Full Time
·
Security Officer Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
"Skill development is essential for both individual growth and organizational success. By continuously improving our abilities, we not only stay competitive in a fast-evolving market but also drive innovation within the company. Investing in skill-building programs ensures that our team remains adaptable, motivated, and equipped to tackle future challenges. Ultimately, a strong focus on development fosters a culture of excellence and empowers us to achieve our goals more efficiently."...Read More
Dislikes
For union
Executive Chef in
Srinagar
Full Time
·
Kitchen / F&B Production Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Sep 2024
Likes
Working environment, work-life balance, learning opportunities, employee development, corporate social responsibility, food & facilities and infrastructure
Dislikes
Low pay, toxic work culture
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Accounts Supervisor in
Lucknow
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2024
Likes
Nothing
Dislikes
Politics, non-cooperation by the Finance Controller & Colleagues the finance department, Hotel Taj Mahal, Lucknow Unit is worst. Everyone in the organisation is engaged in politics.
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Guest Service Coordinator in
Bangalore / Bengaluru
Full Time
·
Engineering Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 16 Aug 2024
Likes
All the management HOD benefits to be reduced
The lower stafff benefits to be increased such as medical ,salary bonus .apprisal to be done on the performance
Dislikes
Partialtity of the management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Front Office Associate in
Bangalore / Bengaluru
Full Time
·
Front Office & Guest Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 14 May 2024
Likes
The Taj may appear stunning from outside, but those who work within it are the ones who truly understand its challenges and complexity
Dislikes
Low staffing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Guest Relation Executive in
Udaipur
Full Time
·
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2024
Likes
I like almost everything about this hotel or brand. Great place to work.
Dislikes
What I didn't like about Taj Fateh Prakash Palace was politics, Mr. Santhosh Burla (Front Office Manager) is a terrible guy. Didn't support me. He only supports his spoons. He will never support you if he sees that you are working very well in your work and the GM appreciates your work. Rest everyone in the hotel is hardworking and supportive, However, a few guys on the managing level didn't want you to grow. Be careful if you are joining here in front office department or prepare yourself to become his spoon....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
OJT in
Mumbai
Full Time
·
Kitchen / F&B Production Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 Jan 2024
Likes
I Like the people and even if you are a trainee or staff you get equal opportunity to learn.
Dislikes
The work hours are just unpredictable.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Chef DE Partie in
Mumbai
Full Time
·
Kitchen / F&B Production Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 17 Jan 2024
Likes
Best food and accommodation for staff and job security too.
Dislikes
Don't mess with old staff here if you are not permanent it's not good to work here
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Chef DE Partie in
Mumbai
Full Time
·
Kitchen \/ F&B Production Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 30 Dec 2023
Likes
Pathetic ,I hate the people who where working here from ages , who never want to learn and try new things and they make you to do same . So dealing with such fellow employees every single day is a task.
Dislikes
Everything , no system , no coordination between coworkers, no descipline , no understanding at all and many more things in the list which goes on
People also ask about Taj Hotels Resorts and Palaces's Customer Service Executives
How is Taj Hotels Resorts and Palaces to work for?
Taj Hotels Resorts and Palaces is rated 5.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Taj Hotels Resorts and Palaces is known for Skill development which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Taj Hotels Resorts and Palaces read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Taj Hotels Resorts and Palaces?
According to AmbitionBox ratings, Taj Hotels Resorts and Palaces employees rate its salary and benefits as 3.3 out of 5. You can know more about Taj Hotels Resorts and Palaces Salaries at AmbitionBox
How is the work culture at Taj Hotels Resorts and Palaces?
Work culture is rated 3.3 at Taj Hotels Resorts and Palaces by 2 employees. While job security is rated 4.1 and work-life balance is rated 3.3 at Taj Hotels Resorts and Palaces. Read detailed reviews by employees of Taj Hotels Resorts and Palaces on AmbitionBox.
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