Jio Customer Care Associate Reviews

Likes

It's real Great place of work If someone looking growth and improve your skill so JIO is always encourage Company culture is Good for Employee benefits, They think always employee benefits It's real thing able

Dislikes

Need change Rehiring Policy

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company’s work culture is very good and employee friendly

Dislikes

Appraisal process and percentage of increment is very less as compared to other telecom companies

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Managers are toxic. Not at all supportive. No work life balance. You will get criticized everyday by your manager

Dislikes

No work life balance Managers will always criticize you No proper justification on your ratings

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

RCP Campus is alright

Dislikes

- Incompetent and uninvolved HRBPs. - No career progression path whatsoever. - No parameters defined for performance ratings. - All this becomes a breeding ground for unnecessary politics, which goes against the cohesiveness of a team - All this is a result of deliberate ignorance from incompetent leadership.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

No

Dislikes

No promotion No Skill development No Proper increment We cant beat even Inflation No Saturday off Only Head quarter Emplyee get saturday off

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Yet to find out. Job security could be one thing as the many departments are highly understaffed and your job is safe as long as you stay in office from 9 to 8 on working days and work from home 4-5 hours on Sundays. Company’s policies are good but any policy is as good as its implementation. Implementation lacks in almost all areas.

Dislikes

First and foremost, the hiring process is lengthy and confusing. You won’t be given any JD, HR has no clue about the profile and selection process may take 2-3 months or more to complete. You will not be informed about your role before hiring and there are 99% chances that you will end up doing something else than expected. The offer letter you will receive will have a big bold logo of Jio on top and your entire hiring process will give you an impression that you are being hired for Jio Infocomm but you will end up working for a subsidiary company called RPPMSL No work culture at all. Nothing is organised or systematic over here. Everything is chaotic and mismanaged. Some seniors don’t even have proper email etiquette. They write in such insulting tone and language, like they own the recipients . In any company with proper ethics and work culture, most of these people will face misbehaviour and harassment charges. If you are willing to join Reliance Jio or Reliance Projects & Property Management, then say goodbye to your personal life first. You will be promised 7.5 hrs flexible shift with 6 days working but the company is so heavily understaffed that you will end up working 10-11 hrs almost on all 7 days....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Working culture Timing Environment Daily routine Daily work life balance

Dislikes

Management Hr Working environment Working abilities

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

5 likes isliye because jio is my family. Maine jio ke liye jitni mehnat ki hai aaj tak kisi bhi company mein mehnat nhi ki. Lekin mehnat ki qadar jio mein nhi hai. Boss ki jisse jamti hai usi ka bhala hoga achi rating milegi. Bhale hi tum kaam karte karte apni jaan kyu na dedo. It's true. Ek manager sirf dummy hota hai.aapne managerrakha hai to usko apne area mein independently kaam karne kyu nhi dete....Read More

Dislikes

10 dislike because lots of politics insides in jio. Company mein manager tak ki koi value nhi hai. Koi bhi kaam proper channel through hona chahiye. Jab government apne adhikariyon ka transfer karti rahti hai to kyu na har do saal mein jio puri team ka transfer karey. Ye hona chahiye. Hum hi kyu survive karein apne gharwalon se door rahkar. Jab boss politics karey to behtar hai yahi hona chahiye.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Likes

Flexible working hours

Dislikes

No promotion, no salary hike according to inflammation rate, Late salary hike. PLI deduction according to rating but included in CTC. PLI not given after resignation.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

Salary in bank account on last date of any month

Dislikes

1. No job security, 2. All policy only on paper 3. HR like rubber stamp or only to threatened the employee 4. No promotion policy only if you can buttering to your boss will work. I joined the company on 2nd nov 2015, got A* rating every year but could not got promoted. My emp code at jio 55051353

Likes

Company is good but some manager and management is making the company worst and worst

Dislikes

Partiality done by manager and no place for the hard worker and honest employees in this company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

It's not all people but only few people who makes it worse and if those few are from Top Leadership team then It's gone. The slangs OMG and every time threatening of the job. Entire day there's Con call leaving you with no time to perform your task.

Dislikes

Con call from 7 am till 12 at night. No time left to perform your task after so many con calls. Threat from Top Leaders of taking away your job everyday. Slangs used by few Top Leaders to their subordinates.

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

Likes

Multiple solutions and new products get launched so great learning. Have flexibility to work from multiple locations.

Dislikes

6 Days working and proper processes are yet to be setup.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Got to learn a lot at Reliance Jio. The work culture is amazing and work life balance is also good . The seniors and very supportive and with their guidance I improved my technical skills.

Dislikes

Financial growth is very slow

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Working at Reliance Jio can be an exciting and rewarding experience, especially for individuals interested in the telecommunications and digital technology sectors. Here's an overview of what people often like about working at Reliance Jio: 1. Innovative Environment Jio is known for driving revolutionary changes in India's digital landscape. Employees often feel proud to be part of a company leading technological transformation. 2. Career Growth Opportunities Reliance Jio offers significant career advancement opportunities through leadership roles, internal promotions, and exposure to a variety of challenging projects. 3. Learning & Development With its focus on cutting-edge technology, employees gain experience in areas such as 5G, IoT, AI, and digital platforms. Jio also provides training programs to enhance skillsets. 4. Dynamic Work Culture The work culture is fast-paced and dynamic, appealing to those who thrive in challenging and innovative settings. Teamwork and collaboration are highly encouraged. 5. Competitive Compensation Jio provides competitive salaries and attractive benefits, making it a desirable choice for professionals across levels. 6. Job Security Being part of the Reliance Group, one of India's most stable and influential conglomerates, offers employees a sense of security and stability. 7. Focus on Innovation & Digital Initiatives Employees enjoy working on projects that have a direct impact on millions of customers, such as Jio Fiber, JioMart, and other digital initiatives. 8. Employee Benefits Reliance Jio offers benefits like health insurance, leave policies, and sometimes even housing allowances, depending on the role and location. 9. Diverse Opportunities The company operates in various domains, including telecom, retail, and entertainment, offering employees a chance to work in cross-functional teams and different industries. 10. Social Impact Many employees appreciate the sense of contributing to India's digital growth, especially in rural and underserved areas. If you’re considering working at Jio, the experience can be highly rewarding if you align with the company's innovative and fast-paced ethos....Read More

Dislikes

Nothing

Work Details

Work timings: Strict Timings

Likes

Ek Number Farzi Company. Baniya ki dukaan pe kaam karlo, yaha se achha experience milega

Dislikes

Lalla ki dukaan pe naukari kar lo, yaha se achha sukoon milega

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.