Jio Customer Care Associate Reviews

Likes

Work life balance is OK, But not satisfactory

Dislikes

Bosses always enjoying, getting good hike. No Rewards and recognition to ground staff. Misguiding the ground staff.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

It's real Great place of work If someone looking growth and improve your skill so JIO is always encourage Company culture is Good for Employee benefits, They think always employee benefits It's real thing able

Dislikes

Need change Rehiring Policy

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company’s work culture is very good and employee friendly

Dislikes

Appraisal process and percentage of increment is very less as compared to other telecom companies

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Managers are toxic. Not at all supportive. No work life balance. You will get criticized everyday by your manager

Dislikes

No work life balance Managers will always criticize you No proper justification on your ratings

Work Details

Work days: Monday to Saturday (Flexible Timings)

Likes

RCP Campus is alright

Dislikes

- Incompetent and uninvolved HRBPs. - No career progression path whatsoever. - No parameters defined for performance ratings. - All this becomes a breeding ground for unnecessary politics, which goes against the cohesiveness of a team - All this is a result of deliberate ignorance from incompetent leadership.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Yet to find out. Job security could be one thing as the many departments are highly understaffed and your job is safe as long as you stay in office from 9 to 8 on working days and work from home 4-5 hours on Sundays. Company’s policies are good but any policy is as good as its implementation. Implementation lacks in almost all areas.

Dislikes

First and foremost, the hiring process is lengthy and confusing. You won’t be given any JD, HR has no clue about the profile and selection process may take 2-3 months or more to complete. You will not be informed about your role before hiring and there are 99% chances that you will end up doing something else than expected. The offer letter you will receive will have a big bold logo of Jio on top and your entire hiring process will give you an impression that you are being hired for Jio Infocomm but you will end up working for a subsidiary company called RPPMSL No work culture at all. Nothing is organised or systematic over here. Everything is chaotic and mismanaged. Some seniors don’t even have proper email etiquette. They write in such insulting tone and language, like they own the recipients . In any company with proper ethics and work culture, most of these people will face misbehaviour and harassment charges. If you are willing to join Reliance Jio or Reliance Projects & Property Management, then say goodbye to your personal life first. You will be promised 7.5 hrs flexible shift with 6 days working but the company is so heavily understaffed that you will end up working 10-11 hrs almost on all 7 days....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

Working culture Timing Environment Daily routine Daily work life balance

Dislikes

Management Hr Working environment Working abilities

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

5 likes isliye because jio is my family. Maine jio ke liye jitni mehnat ki hai aaj tak kisi bhi company mein mehnat nhi ki. Lekin mehnat ki qadar jio mein nhi hai. Boss ki jisse jamti hai usi ka bhala hoga achi rating milegi. Bhale hi tum kaam karte karte apni jaan kyu na dedo. It's true. Ek manager sirf dummy hota hai.aapne managerrakha hai to usko apne area mein independently kaam karne kyu nhi dete....Read More

Dislikes

10 dislike because lots of politics insides in jio. Company mein manager tak ki koi value nhi hai. Koi bhi kaam proper channel through hona chahiye. Jab government apne adhikariyon ka transfer karti rahti hai to kyu na har do saal mein jio puri team ka transfer karey. Ye hona chahiye. Hum hi kyu survive karein apne gharwalon se door rahkar. Jab boss politics karey to behtar hai yahi hona chahiye.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Likes

This company is employees oriented and take care of every employee at any situation.company culture is always improves our skills and as per skill development company is promoted to everyone.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Dislikes

There is no transparency from management side, employees are dissatisfied , no job security and work life balance also need improvement.

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

Have to give money and commections liquor bottles to save our jobs, no client services I sold ILL Connection IT team never supported me, management level is very nagative, clients always be negative with service situations

Dislikes

Employee no solution,

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Just a job security and environment else all the things are below average like working culture and all

Dislikes

Work life balance , salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture of Reliance is very good and salary also good with excellent job security. Flexible working hour policy is here which makes it better place to work,

Dislikes

promotions are poor .. which is dissatisfaction point

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

Likes

Flexible working hours Environment and culture Mostly important the campus’s, canteen facility and the hygiene level is awesome.

Dislikes

I would love working at Jio for my life time but not with team as there is no increment and it’s been 3 years I have been transferred to each & every HR department but then also they are hiring employees from outside on Payroll of Jio

Likes

People who have ownership mindset are valued and grow in Jio. I am one of the example in 9 years I had 4 role change and 3 promotions. Last year I have been promoted as CEO is a testimony of growth culture in Jio.

Dislikes

Nothing actually.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Company is very good and employee policy are also very good.

Dislikes

Seniour managers are not that much of professional in nature as they are so egoistic and increment also done on the basis of favouratism only.. Management least bother on this... Even they are not allowing employees to take benefits as per the employee catagory and included in policy. Very cheap thinking by seniour managers mainly in the back office department in slp.