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Offshoot Agency

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3.5

based on 293 Reviews

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Offshoot Agency Customer Care Associate Reviews

Updated 19 Jul, 2024
Overall Rating
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2.9/5
based on 18 reviews

Rating distribution

Category Ratings

2.4

Company culture

2.3

Work-life balance

2.2

Salary

2.2

Work satisfaction

2.1

Skill development

2.0

Job security

1.8

Promotions

What employees say about Offshoot Agency?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

71% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

92% employees reported

View more detailed insights

Gender based rating

4.8
female

Rated by Women

5 reviews

2.1
male

Rated by Men

12 reviews

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Top Mentions in Offshoot Agency Customer Care Associate Reviews

18 reviews found

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Career Growth
2w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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People also ask about Offshoot Agency's Customer Care Associates

Is Offshoot Agency a good place to work for Customer Care Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 18 employee reviews, it's clear that most customer care associates have a below average experience working at Offshoot Agency. Company culture holds the highest rating at 2.4, while career growth is rated the lowest amongst all factors at 1.8.
Does Offshoot Agency pay their Customer Care Associates well?
According to AmbitionBox reviews, Offshoot Agency customer care associates rate their salary and benefits at 2.2 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Offshoot Agency's customer care associates salaries here and to read reviews specifically about salary and benefits at Offshoot Agency for customer care associates, click here .
How is the work culture at Offshoot Agency for Customer Care Associates?
Work culture at Offshoot Agency for customer care associates is rated 2.4 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Offshoot Agency for Customer Care Associates?
Based on 18 reviews on AmbitionBox, Offshoot Agency's customer care associates rate job security at 2.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Offshoot Agency.

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Offshoot Agency Customer Care Associate Reviews by Locations

Offshoot Agency Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 18 Offshoot Agency reviews submitted by Offshoot Agency employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Offshoot Agency is the right company for you. 71% of empl...oyees reported the working days at Offshoot Agency as Rotational Shift. 50% employees reported the work timings at Offshoot Agency as Flexible timing. Read more
Offshoot Agency Customer Care Associate Salary
based on 34 salaries
₹1.2 L/yr - ₹2.5 L/yr
23% less than the average Customer Care Associate Salary in India
View more details
Employee Benefits for Offshoot Agency Customer Care Associate
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
View All
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