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Jana Small Finance Bank

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3.8

based on 6.1k Reviews

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Jana Small Finance Bank Customer Relation Executive Reviews

Updated 14 Dec, 2023

Overall Rating

4.1/5

based on 63 reviews

Rating distribution

28 (44.4%)

17 (27.0%)

7 (11.1%)

5 (7.9%)

6 (9.5%)

Category Ratings

4.0

Skill development

3.8

Job security

3.8

Work-life balance

3.8

Work satisfaction

3.7

Company culture

3.7

Salary

3.7

Promotions

What employees say about Jana Small Finance Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

68% employees reported

Flexible timing

41% employees reported

Within city

70% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

12 reviews

4.2

Rated by Men

45 reviews

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Top Mentions in Jana Small Finance Bank Customer Relation Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

63 reviews found

Sort by: Popular

Customer Relation Executive in Ayothiyapatinam

Lending Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Working pressure

Customer Relation Executive in Bhopal (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2023

Likes

Good 👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

1 year

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Executive in Balangir

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Dec 2022

Likes

Nothing to like

Dislikes

All things

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Relation Executive in Gurgaon / Gurugram

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jan 2022

Likes

Good place for working, supporting staff and senior

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Career growth and compensation

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Executive in Sivasagar

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2021

Likes

Nice Place to work with added leaning and experience in our respective field of working.Should be

Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Should equally justify every roles and responsibilities along with the growth of the staff by team leaders where there need some strong leaders.

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Relation Executive in Bhubaneswar

Full Time

Branch Banking Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 May 2022

Likes

Very good organization for career growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent

Customer Relation Executive in Balangir

Full Time

Sales & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Dec 2021

Likes

Learning new skills

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Experience new things

You are reading trusted reviews. Keep reading to find out more about Jana Small Finance Bank.

Customer Relation Executive in Memari

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jun 2020

Likes

No didn't like this company anymore.they are not supporting any employee in covid situation.

Dislikes

There each an every senior Like cluster head to HR every one is sitting there to save there chair and destroy new comers carriers.there no work culture.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I'm a gold loan cres (customer relationship executive sales) starting my job as a telecaller(total WB & Assam).after six months I'm posted only Cres only one branch.

Work days: Monday to Saturday (Strict Timings)

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Customer Relation Executive in Bangalore / Bengaluru

Full Time

Retail banking Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Aug 2019

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal

Work Details

Work timings: Strict Timings

Customer Relation Executive in Bongaigaon City

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 13 Nov 2022

Likes

Its a good working culture at here. There is a decent staff facility available at here.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Only Promotion

Work Details

Work related travel: This job involves Travel Within City.

Customer Relation Executive in Laxmiganj gwalior

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Aug 2022

Likes

I learnt more and more in jana small finance bank

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I like

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Executive in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Jun 2022

Likes

Good environment to work and great learning

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

All was good but employee appraisal and permition takes time

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Executive in NORTH 24 PARGANAS

Sales & Collection Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2022

Likes

Work environment is good.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing.

Work Details

Very good experience.

Work days: Monday to Saturday (Flexible Timings)

Customer Relation Executive in Madhurnthagam

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Sep 2022

Likes

Yes... I'm happy to be work there. Learning many positive Life skills.

Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Bad working hours.

Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Executive in Badarpur jc

Lending Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 25 Oct 2021

Likes

I like about working in jana bank is there is job security in this bank and salary on time

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

The most I dislike in jana bank is time table there is no time for going home at evening and Sunday working is also very bad in jana bank

Work Details

Collection and sourcing was my main work at jana bank

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Relation Executive in Chennai

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 17 Oct 2021

Likes

Time management is poor

Promotions - Good

Dislikes

not working in my role in related job my roll ECR but working is all over other work in the bank

Salary - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Very poor experience in one year is waste

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Relation Executive in New Delhi

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2022

Likes

Good work environment and culture .

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Very interesting and learning

Work days: Monday to Saturday (Strict Timings)

Customer Relation Executive in Bangalore / Bengaluru

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 May 2022

Likes

Employees welfare not good

Dislikes

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Customer Relation Executive in Dewas

Finance Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Sep 2021

Likes

Dislikes

Management not accept

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Nothing

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Nothing

Customer Relation Executive in Pune

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 08 Feb 2022

Likes

Company policies are good, appraisal s are fair.

Dislikes

Salary is decent but career growth is slow. On the job training is not given to new joiners.

Skill development - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

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