ITC Hotels Guest Service Executive Reviews

Likes

I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welcoming celebrities and special guests and above all hospitality.

Dislikes

I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.

Likes

It was a pleasant experience to work over there, as the manager, supervisor, HOD even colleagues were awesome. They all were always be there to help each other in difficult times. I would love to rejoin the organisation if I would get the chance

Dislikes

None

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The company has number of activities for their employees, celebrate achievements of employees

Dislikes

The long hour shift with less salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Good

Dislikes

Work process easy but no staff their and way of talking. Hods and staff horrible ,no team work

Likes

Employees are good, helpful and respective to each other.

Dislikes

Management and not the ediquate infrastructure for guest supplies.

Likes

Thank you so much❤❤

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.

Likes

Everything

Dislikes

Nothing to be dislike.

Likes

Good. Everything is going good

Dislikes

Nothing. Everything is good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The team is really supportive, and a few seniors are genuinely good.

Dislikes

The managers are not encouraging and slightly rude, and there is no job security even if you work hard. Growth is based on politics and favoritism.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Big, stable company with job security. Employee friendly policies. Accommodation.

Dislikes

Work life balance, too much politics.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No likes !!!!

Dislikes

Worst working culture. I have worked in ITC Sonar and Royal Bengal for 12 months as an Finance Associate. Not at all employee friendly. Managers are toxic as hell and continue ego clash happens between managers of one department with managers of other department. They Will hire you on a Fixed Term Contract basis with selling a fake dream of making you permanent after 1 year but doesn't happens. No proper hike, no proper promotion if any employee stays in Contractual basis. No fix timing of work, need to stretch if required....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

As it is very near to my home.

Dislikes

Union culture in the hotel is depriving other FTC staffs in all dimensions.

Likes

team and work culture

Dislikes

Nothing

Likes

Nothing much

Dislikes

Let it be

Likes

Good

Dislikes

Nothing . Every thing is well

Likes

None

Dislikes

Remuneration, diversity, inclusion, decision making