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What employees say about ITC Hotels?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
50% employees reported
Flexible timing
60% employees reported
No travel
60% employees reported
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1 reviews
Rated by Men
4 reviews
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5 reviews found
Guest Service Executive in Hyderabad / Secunderabad
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing for likeable very bad work culture they are just money orianted hotel company first time i joined itc hotels but it's scam. They promise 6 monthly offs but got ves 3 or 4 no one bother about it they just say all the time do your budget do make money but don't hire staff less staff but expected from them they will work for 24*7 😀😀 lot's of things to say but that's enough might someone read this from ITC hotels corporate office and take action on that....Read More
- Salary - Good
- Skill development - Good
Dislikes
Management, they didn't even provide clean washrooms for their staff so nothing likable everything is in bad situation people say itc is big company but they give salaries 4, 5 and 7th on every month if someone don't believe I'll share my account statement.
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Guest Service Executive in Gurgaon / Gurugram
Full Time
Engineering Department
Overall Rating
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Skill development
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Likes
Good for learning
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
Salary hike is low
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Guest Service Executive in Hyderabad / Secunderabad
Full Time
Front Office & Guest Services Department
Overall Rating
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Salary
Skill development
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Work satisfaction
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Work-life balance
Likes
Work environment is great. Seniors & Managers are cooperative.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Working in Uniform, Cafeteria food is routine, less activities for staff
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Guest Service Executive in Chennai
Food & Beverage Service Department
Overall Rating
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Skill development
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Likes
Very good company for freshers especially, lots to learn. Great managers and mentors to teach and guide you through the right path.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Salary structure is the worst part. Promotion is really slow.
Work Details
Work life is good, got lot of help from my managers and subordinates. Great learning experience. Lots to learn.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Guest Service Executive in Gurgaon / Gurugram
Events & Banquet Department
Overall Rating
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Likes
ITC Group
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Govt. Job
- Salary - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Front Office Executive in Chennai
Full Time
Front Office & Guest Services Department
Overall Rating
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Likes
The ITC Grand Chola is an exceptional place, and the staff there are truly wonderful. The managers and everyone are incredibly supportive. I am very grateful to Bela Ma’am, Himanshu Sir, and many others who have helped us immensely. Kavita Ma’am from the front office department and everyone there have supported us in reaching a good place in life. Thank you so much, ITC Grand Chola Hotel.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nil
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Front Office Executive in Kolkata
Full Time
Front Office & Guest Services Department
Overall Rating
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Skill development
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Likes
I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welcoming celebrities and special guests and above all hospitality.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Company culture - Excellent
Dislikes
I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.
- Job security - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Guest Service Associate in Hyderabad / Secunderabad
Full Time
Housekeeping & Laundry Department
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Likes
It was a pleasant experience to work over there, as the manager, supervisor, HOD even colleagues were awesome. They all were always be there to help each other in difficult times. I would love to rejoin the organisation if I would get the chance
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Front Office Associate in Bangalore / Bengaluru
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
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Skill development
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Likes
Brand value nd job safety
- Job security - Excellent
- Work satisfaction - Good
Dislikes
Unnecessary slabs in the same designation makes the growth very very slow nd less salary
- Salary - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Guest Relation Executive in Navi Mumbai
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
The company perks and monthly townhall, happy thursdays
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
No personal life and no growth at all
- Salary - Poor
- Promotions - Poor
- Work-life balance - Poor
Front Office Supervisor in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
ITC has a good name in market
- Skill development - Excellent
- Job security - Excellent
Dislikes
Opportunities are very less, salary is basic
- Promotions - Poor
- Work-life balance - Poor
Guest Service Associate in Kolkata
Full Time
F&B Service Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
Hotel rules and regulations
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Need to improve skill development training to the employee.
Guest Service Associate in Vijayawada
Full Time
Housekeeping & Laundry Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Job security - Excellent
- Company culture - Excellent
Dislikes
Work process easy but no staff their and way of talking. Hods and staff horrible ,no team work
- Skill development - Bad
- Promotions - Bad
- Work-life balance - Bad
Guest Service Associate in Kolkata
Full Time
Guest Service & Housekeeping Department
Overall Rating
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Skill development
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Likes
Employees are good, helpful and respective to each other.
- Skill development - Good
- Job security - Good
Dislikes
Management and not the ediquate infrastructure for guest supplies.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Captain in Kolkata
Full Time
General Insurance Department
Overall Rating
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Skill development
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Likes
Thank you so much❤❤
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.
Other ITC Hotels Reviews
Food Production in Kolkata
Full Time
Kitchen / F&B Production Department
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Skill development
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Likes
Nothing, but only it's a big company that's all, people are working here for the name , or else nothing can gain from here
Dislikes
The food , very disgusting food are being served to guest from the main kitchens and banquets, don't know about the speciality restaurant of the itc
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Executive Butler in New Delhi
Full Time
Operations Department
Overall Rating
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Likes
There is nothing to like about this hotel.
Dislikes
After five so much of effort & getting multiples nice feedback from guests & delegation this hotel & management haven’t show small gesture towards his employees that they can provide small appreciation letter. Haven’t got single salary benefit & hike is my 06 years at ITC Maurya, New Delhi. Lots of political activity going on inside hotel.
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Human Resource Apprentice in Kolkata
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
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Skill development
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Likes
The team is really supportive, and a few seniors are genuinely good.
- Skill development - Good
- Work satisfaction - Good
Dislikes
The managers are not encouraging and slightly rude, and there is no job security even if you work hard. Growth is based on politics and favoritism.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior Manager Procurement in Gurgaon / Gurugram
Full Time
Procurement & Purchase Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
Big, stable company with job security. Employee friendly policies. Accommodation.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
Dislikes
Work life balance, too much politics.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate Finance & Accounts in Kolkata
Full Time
Finance Department
Overall Rating
Category Ratings
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Skill development
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Likes
No likes !!!!
Dislikes
Worst working culture. I have worked in ITC Sonar and Royal Bengal for 12 months as an Finance Associate. Not at all employee friendly. Managers are toxic as hell and continue ego clash happens between managers of one department with managers of other department. They Will hire you on a Fixed Term Contract basis with selling a fake dream of making you permanent after 1 year but doesn't happens. No proper hike, no proper promotion if any employee stays in Contractual basis. No fix timing of work, need to stretch if required....Read More
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager Information Technology in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
House Keeping in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
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Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Business Development in New Delhi
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Toxic culture of politics, gaslighting, manipulative behaviours, complete lack of any transparency and different yardsticks for male vs female employees.
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within Country, Travel Within City.
Accounts Payable Executive in Guntur
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
ITC BRAND
Dislikes
Apart from brand everything.
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Deputy Manager in New Delhi
Full Time
Administration Department
Overall Rating
Category Ratings
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Skill development
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Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
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ITC Hotels Reviews by Designations
- ITC Hotels Guest Service Associate Reviews
- ITC Hotels Trainee Reviews
- ITC Hotels Commis Chef Reviews
- ITC Hotels Guest Relation Executive Reviews
- ITC Hotels Housekeeping Supervisor Reviews
- ITC Hotels Steward Reviews
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- ITC Hotels Chef DE Partie Reviews
- ITC Hotels Industrial Trainee Reviews
- ITC Hotels Front Office Executive Reviews
- ITC Hotels Food & Beverage Associate Reviews
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AmbitionBox has 5 ITC Hotels reviews submitted by ITC Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ITC Hotels is the right company for you. 50% of employees reported t...he working days at ITC Hotels as Rotational Shift. 60% employees reported the work timings at ITC Hotels as Flexible timing. Read more- Home >
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