ITC Hotels Front Office Manager Reviews

Likes

I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welcoming celebrities and special guests and above all hospitality.

Dislikes

I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.

Likes

It was a pleasant experience to work over there, as the manager, supervisor, HOD even colleagues were awesome. They all were always be there to help each other in difficult times. I would love to rejoin the organisation if I would get the chance

Dislikes

None

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Brand value nd job safety

Dislikes

Unnecessary slabs in the same designation makes the growth very very slow nd less salary

Likes

The company perks and monthly townhall, happy thursdays

Dislikes

No personal life and no growth at all

Likes

ITC has a good name in market

Dislikes

Opportunities are very less, salary is basic

Likes

Hotel rules and regulations

Dislikes

Need to improve skill development training to the employee.

Likes

Good

Dislikes

Work process easy but no staff their and way of talking. Hods and staff horrible ,no team work

Likes

Employees are good, helpful and respective to each other.

Dislikes

Management and not the ediquate infrastructure for guest supplies.

Likes

Nothing for likeable very bad work culture they are just money orianted hotel company first time i joined itc hotels but it's scam. They promise 6 monthly offs but got ves 3 or 4 no one bother about it they just say all the time do your budget do make money but don't hire staff less staff but expected from them they will work for 24*7 😀😀 lot's of things to say but that's enough might someone read this from ITC hotels corporate office and take action on that....Read More

Dislikes

Management, they didn't even provide clean washrooms for their staff so nothing likable everything is in bad situation people say itc is big company but they give salaries 4, 5 and 7th on every month if someone don't believe I'll share my account statement.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

The team is really supportive, and a few seniors are genuinely good.

Dislikes

The managers are not encouraging and slightly rude, and there is no job security even if you work hard. Growth is based on politics and favoritism.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Big, stable company with job security. Employee friendly policies. Accommodation.

Dislikes

Work life balance, too much politics.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No likes !!!!

Dislikes

Worst working culture. I have worked in ITC Sonar and Royal Bengal for 12 months as an Finance Associate. Not at all employee friendly. Managers are toxic as hell and continue ego clash happens between managers of one department with managers of other department. They Will hire you on a Fixed Term Contract basis with selling a fake dream of making you permanent after 1 year but doesn't happens. No proper hike, no proper promotion if any employee stays in Contractual basis. No fix timing of work, need to stretch if required....Read More

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Toxic culture of politics, gaslighting, manipulative behaviours, complete lack of any transparency and different yardsticks for male vs female employees.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

ITC BRAND

Dislikes

Apart from brand everything.