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ITC Hotels
4.1
based on 1.7k Reviews
Company Overview
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ITC Hotels Reviews
Updated 5 Apr, 2025
Overall Rating
4.1/5
based on 1.7k reviews
On-Par with industry's average
know moreRating Distribution
5
975 (57.5%)
4
344 (20.3%)
3
172 (10.1%)
2
73 (4.3%)
1
133 (7.8%)
Category Ratings
4.1
Job Security
4.0
Skill Development
3.9
Company Culture
3.8
Salary
3.8
Work-Life Balance
3.8
Work Satisfaction
3.5
Promotions
What employees say about ITC Hotels?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
84% employees reported
Rotational Shift
50% employees reported
Flexible timing
63% employees reported
No travel
53% employees reported
View more detailed insights
Gender based rating
3.8
Rated by Women
291 reviews
4.2
Rated by Men
1.2k reviews
ITC Hotels is rated
4.1 out of 5 stars on
AmbitionBox, based on 1.7k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
th... Read more
Detailed ITC Hotels Employee Reviews
Likes: Nothing for likeable very bad work culture they are just money orianted hotel company first time i joined itc hotels but it's scam.
They promise 6 monthly offs but got ves 3 or 4 no one bother about it they just say all the time do your budget do make money but don't hire staff less staff but expected from them they will work for 24*... Read More
Dislikes: Management, they didn't even provide clean washrooms for their staff so nothing likable everything is in bad situation people say itc is big company but they give salaries 4, 5 and 7th on every month if someone don't believe I'll share my account statement.
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Likes: I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welc... Read More
Dislikes: I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.
View all detailed ITC Hotels employee reviews
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Explore Reviews by Department
View AllTop Mentions in ITC Hotels Reviews
1.7k reviews found
Sort By: Popular
Likes: Nothing, but only it's a big company that's all, people are working here for the name , or else nothing can gain from here Dislikes: The food , very disgusting food are being served to guest from the main kitchens and banquets, don't know about the speciality restaurant of the itc
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Likes: The ITC Grand Chola is an exceptional place, and the staff there are truly wonderful. The managers and everyone are incredibly supportive. I am very grateful to Bela Ma’am, Himanshu Sir, and many others who have helped us immensely. Kavita Ma’am from the front office department and everyone there have supported us in reaching a good... Read More
Dislikes: Nil
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Likes: I like learning about new skills to deal with guests, about ITC , about handling guests, about physical fitness, about baggage handling, about front office check in check outs, about room decorations and preparations of rooms for special occasions, about residence lounge handlings in ITC ROYAL BENGAL, about event hostings, about welc... Read More
Dislikes: I didn't get any guidance on my work, neither did I get a mentor nor someone to show us the right path to not just work but maintain consistency with work. My fellow colleagues were also very rude which resulted in my poor networking and a dearth of motivation to work. Lack of positive attitude is also very common.
Top ITC Hotels Interview Questions
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Likes: There is nothing to like about this hotel. Dislikes: After five so much of effort & getting multiples nice feedback from guests & delegation this hotel & management haven’t show small gesture towards his employees that they can provide small appreciation letter. Haven’t got single salary benefit & hike is my 06 years at ITC Maurya, New Delhi. Lots of political activity going on inside... Read More
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Latest ITC Hotels Employee Reviews
View AllLikes: Nothing for likeable very bad work culture they are just money orianted hotel company first time i joined itc hotels but it's scam.
They promise 6 monthly offs but got ves 3 or 4 no one bother about it they just say all the time do your budget do make money but don't hire staff less staff but expected from them they will work for 24*... Read More
Dislikes: Management, they didn't even provide clean washrooms for their staff so nothing likable everything is in bad situation people say itc is big company but they give salaries 4, 5 and 7th on every month if someone don't believe I'll share my account statement.
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Read ITC Hotels Reviews based on designations
Likes: It was a pleasant experience to work over there, as the manager, supervisor, HOD even colleagues were awesome. They all were always be there to help each other in difficult times. I would love to rejoin the organisation if I would get the chance
Dislikes: None
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Likes: The team is really supportive, and a few seniors are genuinely good. 
Dislikes: The managers are not encouraging and slightly rude, and there is no job security even if you work hard. Growth is based on politics and favoritism.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
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Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Top trending discussions
View All
Help to Understand
I have below 2 offers. which one to join. Need some guidance.
1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus.
2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus
(temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)
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People also ask about ITC Hotels
Is ITC Hotels a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 1.7k employee reviews, it's clear that most employees have a positive experience working at ITC Hotels.
Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.5.
Read reviews about
job security
and
career growth
on AmbitionBox.
Does ITC Hotels pay their employees well?
According to AmbitionBox reviews, ITC Hotels employees rate their salary and benefits at 3.8 out of 5, based on 1.7k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ITC Hotels salaries
here
and to read reviews specifically about salary and benefits at ITC Hotels,
click here
.
How is the work culture at ITC Hotels?
Work culture at ITC Hotels is rated 3.9 out of 5 by 1.7k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at ITC Hotels,
click here
.
How is the job security at ITC Hotels?
Based on 1.7k reviews on AmbitionBox, ITC Hotels employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ITC Hotels, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ITC Hotels,
click here
.
Is work from home available at ITC Hotels?
According to AmbitionBox, 10% of ITC Hotels employees work from home permanently, 84% work from the office, and 6% follow a hybrid model, based on 148 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
ITC Hotels Reviews by Locations
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 1.7k ITC Hotels reviews submitted by ITC Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ITC Hotels is the right company for you. 50% of employees reported the working days at...ITC Hotels Salaries in India
| Guest Service Associate 245 salaries |   Unlock₹1 L/yr - ₹6 L/yr |
| Guest Relation Executive 91 salaries | Unlock ₹1.2 L/yr - ₹5.4 L/yr |
| Commis Chef 82 salaries | Unlock ₹1.1 L/yr - ₹4.4 L/yr |
| Assistant Manager 79 salaries | Unlock ₹3.8 L/yr - ₹16 L/yr |
| Front Office Associate 61 salaries | Unlock ₹1 L/yr - ₹4 L/yr |
Employee Benefits at ITC Hotels
Free meal
106 total responses
Office cab/shuttle
67 total responses
International/On-site exposure
6 total responses
Relocation bonus
4 total responses
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