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iQor Global Services
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Filter reviews by iQor Global Services Team Lead Operations Reviews
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What employees say about iQor Global Services?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
4 reviews
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7 reviews found
Team Lead Operations in Ujjain
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This company is open sources where you can switch where you want. If you have work capability then defiantly you can get the change to grow up. I learnt so many things from this company. In this company you have freedom to talk any one and any time. like open source. If you having problem they will be help. Here is no partiality about work.
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Compensation is decent but salary/Appraisal is not up to the mark. The work pressure is very high. sometime I have work 14-18 hours straight in a day. Even Salary structure is very low.
Team Lead Operations in Noida
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA NA NA NA NA NA NA NA
Dislikes
Please visit the office to know much more. That's all
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Team Lead Operations in Gurgaon / Gurugram
Compliance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I loved my work and my colleagues and Boss who helped me learn and be what I wanted to be but they were in US
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Work-life balance - Good
Dislikes
I did not dislike anything
Work Details
My work was exciting
Work days: Monday to Friday
Work related travel: This is a desk job.
Team Lead Operations in Mumbai
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Management and helping colleague
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Team Lead Operations in Noida
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place to work for a first job! Really builds you up for career progression
- Salary - Good
- Promotions - Good
Dislikes
Limited learning opportunities and growth
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
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Debt Collector in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The location noida 63,
Dislikes
*No Motor bike parking at peak hours *No lockers available for mobiles. Very slow n tedious process fallowed. * Cafeteria is far away. It's a general cafatira open for every one. III rd class. * They have a very heigh F.T.E attrition rate either they leave or are fired. * Force u to come on atleast 2 Saturdays. * Small company too much of politics.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Chat Support Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Technical Support Associate in Noida
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Pleasant atmosphere with awesome support from seniors
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The work environment
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Chat Support Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great job satisfaction
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No cafeteria and cabs are only available at odd timings
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Chat Support Executive in Noida
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the seniors of iqor like chahat, Bhavya gupta
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I don't think so that something is bad in Iqor
Chat Support Executive in New Delhi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The environment is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Debt Collector in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good and work life balance is good
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No cab services provided for male employees and no meal services
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Support Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
All Hrs are useless and the whole hr team is emotionless and least intrezted to help their employees
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Chat Support Executive in Noida
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's about the salary nd Perks.
- Salary - Excellent
- Promotions - Excellent
Dislikes
Work environment
- Job security - Poor
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Chat Support Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Location because it's easy to commute there by public transport and your own vehicle
Dislikes
There is no job security everything is depend on the c sat score no matter how's the other things is going on in your productivity, I worked there 3 months and in last 3 months. I have seen daily 2-3 people they asked to leave due to the same reason which make a negative impact in employee to work there overall the company is not good to work for long time it's a hard core BPO, so don't expect much from the company in return....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Other iQor Global Services Reviews
Senior Agent in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing I can say that I like it just that I need this job for salry so working
Dislikes
Work culture is so bad managers director unspportive and they don't rely on their words ever
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Agent in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly staff. They understand important of employee personal issues. Didn't force for the work.
Dislikes
Salary part is one of the worst of this company there is no salary hike. Like most of the supervisor or tl getting the less salary as per the agent salary.
- Salary - Poor
- Job security - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's environment is good but some are not good .
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
They have not permanent job at that time and here is one of the major issue is job security.
Work Details
Work policy: It's basically a wonderful job so they have not work from home
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Billing Associate in New Delhi (working remotely)
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had a great experience working at iQor. The company offers a good work-life balance, making it easier to manage both professional and personal responsibilities. My manager was exceptionally supportive and patient, always willing to guide and assist whenever needed. The work environment was positive, and the team collaboration madetasks more manageable. Overall, it was a great place to work, especially for those looking for a balanced and encouraging workplace....Read More
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Executive in New Delhi
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
SALARY IS GOOD, LOCATION IS GOOD....
- Salary - Good
- Promotions - Good
Dislikes
BUT REALLY..HIRE AND FIRE WORKS HERE.... ABSOLUTELY.... AT HIGH PACE.... IF U COULDN'T IMPROVE IN 10 DAYS... THEN THERE ARE HIGH CHANCES THAT YOU WILL BE OUT IN NEXT 5 DAYS !!
- Job security - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Noida
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mangement is worst they hired agent for sale time and start firing them after sale end they only promote to buttering people the Janet joseph she is the worst person in the process .......
- Salary - Good
Dislikes
I was in the Walmart chat process there is no disliking from the process only the mangement
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Agent in Noida
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Cheapest company ever no female safety people are abusive unprofessional and will make.you cry for salary if not trusting this comment then sure try yourself know it you will get your life's worst experience. I am commenting here not to express my anger for what had happened with me but to make sure no other should fall for this company
Dislikes
Worst company ever
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Customer Support Associate in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, Worst company ever
Dislikes
This type of organization are playing and ruining time efforts and skills of every individual this organization should be banned. There appears to be lack of communication or proffesionalism and effective communication in managing teams and addressing employs concerns .I strongly suggest providing training to you management to your HR's on how to interact with employees respectfully and handle team management responsibilities effectively ....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Associate Operations in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
- Salary - Good
Dislikes
No work life balance, job security and opportunities for permanent roles. They pull you for SMEs, TLs, Trainers, and QAs and once the seasonal business grows, they send you back to the associate role. They never work on upskilling individuals but uses them and send them back to so the associate role ie taking chats. Sheer politics and favouritism is there within the management for which no one takes action and we have no option to left with other than leaving the job....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Agent in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
I am writing to express my concerns regarding the compensation practices in our organization. Specifically, I have observed a significant disparity between the salaries of long-tenured employees and those of newly hired agents. Employees who have been with the company for over two years, including myself, are on a salary range of ₹30,000 to ₹34,000. In contrast, new hires are reportedly being offered ₹45,000 to ₹50,000. Additionally, regular salary increments aligned with company policies and market standards appear to be lacking, which has left me feeling undervalued in my current role as an SME. I believe that providing fair and competitive compensation to tenured employees is essential for fostering satisfaction and motivation within the workforce. Recognizing the contributions of agents with more than two years of service by aligning their salaries with market standards not only ensures equity but also enhances their commitment and productivity. Offering better opportunities and salary structures will not only value their dedication but also create a positive work environment where employees feel appreciated and empowered to excel. After careful consideration, I have decided to seek new opportunities that align with my professional expectations. As such, I plan to resign from my position by January 2025 or earlier. I trust you will take this feedback into account to ensure fairness and retention of valuable employees. Please let me know if you would like to discuss this matter further....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
- HQ - Saint Petersburg, Florida, United States (USA)
- BPO
- 1k-5k Employees (India)
- IT Services & Consulting
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 iQor Global Services reviews submitted by iQor Global Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if iQor Global Services is the right company for you. ... Read more- Home >
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