iOPEX Technologies Technical Support Engineer Reviews
based on 83 reviews
Updated 14 Dec, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
3.4
Skill development
3.1
Job Security
3.1
Promotions/Appraisal
3.0
Salary & Benefits
3.0
Company culture
3.0
Work Satisfaction
2.9
Work-Life balance
iOPEX Technologies is rated
3.1 out of 5 stars on
AmbitionBox, based on 83 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
iOPEX Technologies is rated
3.1 out of 5 stars on
AmbitionBox, based on 83 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in iOPEX Technologies Technical Support Engineer Reviews
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83 reviews found
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Popular
Technical Support Engineer in
Chennai
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 Feb 2023
Likes
Management is friendly and easily approachable.
Dislikes
None
Work Details
Work policy:
Depends on requirement.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for leaving us a review; we're delighted to hear about your experience at iOPEX! Feedback from professionals like you help us to grow as an organization where we put our employees first.
If you would like to give us more insights, please write to iopex.corpcomm@iopex.com.
Thank you for your continued support!
Work Culture was good and overall experience was above average
Dislikes
Extended shift timing and micro management.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi,
We appreciate you for taking time to provide us with feedback and bringing your concern to our notice.
We make every effort to provide employees with a positive work environment. We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com.
Thank you for your continued support!
Technical Support Engineer in
Chennai
Full Time
·
BFSI, Investments & Trading Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Apr 2023
Likes
Good environment
Dislikes
Nothing much
Employer’s Response
Hi,
Thank you for leaving us a review; we're delighted to hear about your experience at iOPEX! Feedback from professionals like you help us to grow as an organization where we put our employees first.
If you would like to give us more insights, please write to iopex.corpcomm@iopex.com.
Thank you for your continued support!
Technical Support Engineer in
Chennai
Full Time
·
IT Network Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 09 Feb 2023
Likes
Nothing but 2 days off in a week
Dislikes
I like nothing in this company low salary high work pressure poor management puppet managers
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
We appreciate you for taking time to provide us with feedback.
We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com.
Thank you for your continued support!
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2022
Likes
Helpful Team member
Dislikes
Salary not that good in starting
Employer’s Response
Hi,
Thank you for leaving us a review; we're delighted to hear about your experience at iOPEX! Feedback from professionals like you help us to grow as an organization where we put our employees first.
If you would like to give us more insights, please write to iopex.corpcomm@iopex.com.
Thank you for your continued support!
Technical Support Engineer in
Chennai
Full Time
·
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 15 Oct 2020
Likes
They supported me accomodation and protected me in this lockdown .
Dislikes
Nothing like that
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
iOPEX Technologies.
Technical Support Engineer in
Chennai
Full Time
·
It Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2019
Likes
It was a new company when I was working. So training was good.
The company is very good. Giving so much opportunity to learn. Work culture is really great, everyone is helping each other just like the way it should be. Management is also very good, keeping all of us motivated for coming to office at time and improve every day.
Dislikes
Yes , I feel like some politics is going on here. Job security also at some point its not there. Salary is just like written in offer letter but that salary is not enough to be honest for Bangalore. Besides all these facts, this company is very good.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
Thank you for leaving us a review; we're delighted to hear about your experience at iOPEX! Feedback from professionals like you help us to grow as an organization where we put our employees first.
If you would like to give us more insights, please write to iopex.corpcomm@iopex.com.
Thank you for your continued support!
Technical Support Engineer in
Bangalore / Bengaluru
It Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2022
Likes
A few points can be mentioned;
1. The cab management system is good. I feel safe and comfortable traveling in a cab every day because even without an escort, just with the belief of a driver, I am travelling around 30 Kms every day. Kudos to the team.
2. The work environment is good. I feel elated to work with my teammates as they all are helpful and our manager is protective of our team.
Dislikes
If a childcare system is established in the office, it might be well and good for parents like me.
Apart from this suggestion, there is nothing much to be specific about dislikes.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Technical Support Engineer in
Chennai
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 18 May 2022
Likes
Top management is good
Dislikes
I was forced to drop papers since the shifts and schedule was biased by the MOD. My tl was bit okay but still if he wanted could have worked on this issue. No intervention of the HR what so ever. I could have stayed and applied for IJP. Week off was constant for few people and the only reason was those agents were friends with the MOD and TL. More over 6th day and 10hrs shift was mandatory and not optional. Even if we work OT I was told Since u did not complete 10 hours and a lag of 1-2 minutes I wont get the pay. We could had have technical issue so that is not considered only. I dropped the papers since I was cornered because I asked the above mentioned issue to the TL. Even a small mistake in the process was portrayed as a big one. For example if the same mistake was done by some other expert it was ignored. I could only tell this now as I have dropped. If I had shared the same with the Hr I obviously I would have cornered....Read More
Work Details
Iopex is good company but the process where I worked is poorly organized
.
Work days: Rotational Shift
(Strict Timings)
Technical Support Engineer in
Bangalore / Bengaluru
TAC Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 29 Jun 2022
Likes
>For a person wanting to start a career in Networking and Cybersecurity profile, iOPEX gives a good opportunity to learn on the job.
>Good products to learn.
>Ability to work with a great team on some of the best products.
>Good future growth depending upon performance.
Dislikes
>Salary less for freshers.
>Shift timings are not suitable for all as mostly night shifts.
Work Details
I work as Technical Support Engineer for Palo Alto Prisma Access project.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Chennai
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 30 Jun 2022
Likes
iOPEX helps to work in a better environment with all the facilities required.
Also we can gain more knowledge working at iOPEX.
The company is open to innovation and take our ideas to implementation.
And the job security here is guaranteed.
Dislikes
No dislikes, iOPEX is a great workplace
Work Details
I am a Technical support engineer
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bangalore / Bengaluru
Network Security Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Jun 2022
Likes
work culture is very nice. People are cooperative out there. Management is also very nice.
Dislikes
work life balance is average. I am little bit concerned about job security. Also, working as Technical Support Engineer is like facing much pressure with work.
Work Details
since I am working as Technical Support Engineer my work is little bit challenging. Dealing with client is like getting a new experience daily.
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Bangalore / Bengaluru
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Great Team Support. Good opportunity for freshers in building a good career.
Dislikes
The work pressure is so high and getting very less compensation for so much work makes me feel disappointed, but maybe we will grow slowly.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Bangalore / Bengaluru
Starta Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2022
Likes
iOPEX Technologies has been a wonderful place to work. Management considers and take care about each individual, appreciates technical skills and leads by example.
Dislikes
Organization is not having any negative side as it balances all the aspects.
Work Details
I work as a Technical Support Engineer at Starta team.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bangalore / Bengaluru
Networking Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Jun 2022
Likes
The company is open to innovation and currently working as trainee , having great experience to work with iopex.
Dislikes
i-opex is paying every less amount of salary to the beginner.. no other concern
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Chennai
Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2022
Likes
People, work culture, Clean atmosphere, Team Leads help, Admins and Organization repo with employees
Dislikes
Food quantity, Cab assignment, slight work pressure
Work Details
Good company with an opportunity to grow if worked hard.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bangalore / Bengaluru
Network Security Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Jun 2022
Likes
The company work culture is very nice provides proper training which help in career gowth.
Dislikes
The flexible hours of work hours sometimes make difficult .
Work Details
I am working as a technical support engineer in which we have to deal with the clients and troubleshoot their problems which they get in paloaltonetworks firewall.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Engineer in
Bangalore / Bengaluru
SPLUNK Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Jul 2022
Likes
Good Work culture; Friendly and supportive seniors.
Dislikes
Salary clarification; Appraisals; Lacks extra curriculum activities.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi,
We appreciate you for taking time to provide us with feedback.
We would like to connect with you to understand more about your experience and address your concerns. You can reach us by email at iopex.corpcomm@iopex.com.
Thank you for your continued support!
Regards
iOPEX Team
People also ask about iOPEX Technologies's Technical Support Engineers
Is iOPEX Technologies a good place to work for Technical Support Engineers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 83 employee reviews, it's clear that most technical support engineers have an average experience working at iOPEX Technologies. Skill development holds the highest rating at 3.4, while work-life balance is rated the lowest amongst all factors at 2.9. Read reviews about skill development and work-life balance on AmbitionBox.
Does iOPEX Technologies pay their Technical Support Engineers well?
According to AmbitionBox reviews, iOPEX Technologies technical support engineers rate their salary and benefits at 3.0 out of 5, based on 83 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about iOPEX Technologies's technical support engineers salaries here and to read reviews specifically about salary and benefits at iOPEX Technologies for technical support engineers, click here.
How is the work culture at iOPEX Technologies for Technical Support Engineers?
Work culture at iOPEX Technologies for technical support engineers is rated 3.0 out of 5 by 83 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at iOPEX Technologies for technical support engineers, click here.
How is the job security at iOPEX Technologies for Technical Support Engineers?
Based on 83 reviews on AmbitionBox, iOPEX Technologies's technical support engineers rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at iOPEX Technologies for technical support engineers, click here.
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