InsanelyGood Customer Service Executive Reviews

Likes

Everything is good

Dislikes

.Nothing much

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

I used to work for it when it was SuprDaily and it was an awesome place to work. They provide us laptop to our home when the lockdown was announced. Unlike other bpos, they had support staffs who were in charge of supporting employees during a difficult call or chat. The TLs were a bit strict but still better than some other BPOs I have worked for. Overall it was a good experience until they decided to transition their customer service dept to Kolkata based fusion bpo service, in the name of cost cutting. The management of Fusion was the worst ever. Don't know why SuprDaily decided to trust these guys for handling their customer support staff. There was no limit placed on the volume of chats an employee received. I used to login and boom! 20chats used to drop in my chat bucket and I was responsible to answer all of them while maintaining my FRT and AHT. Fusion team leaders had no sense of understanding they were mindlessly highlighting numbers when even they knew that it was near impossible to maintain them. Enough of my rant though. I hope Insanely Good didn't hire Fusion again....Read More

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was a great place to work and improve communication and working skills. Team leaders were nice and friendly with every employee. I used to tell them my problems freely. They celebrates every festival and also decorate the entire office with help of employees. There was a good environment for work. I loved working in supr daily.

Dislikes

There is nothing to share the negative things about the supr daily. Only thing was because of low work leaders used to get angry and no one likes that

Work Details

I loved working at Supr daily

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing..I liked nothing about with Supr in the name of increment they transmitted us to some another 3rd class organisation...

Dislikes

There are all dislike only no likes at all

Work Details

Very bad very very bad experience

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

One of the worst company ever have worked with, there is no job security, one of the worst management whom themselves don't know how to you manage the people on the floor and how to behave with Advisors and senior Advisors, there is no growth for the people who are working seriously, would suggest better work for one of the reputed companies.

Dislikes

management is not at all bothered of the employee.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes because this company is new in the market I like to work hard in this company and get the better post

Dislikes

Sometimes management

Work Details

Is very good to time to work with supr daily

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

No idea for that

Likes

Growth source was very good wherein you will get a very fast and good new opportunities with a higher post and the environment was very discipline in every week new new activities were held I loved to work with Suprinfotech Solutions PVT LTD company...

Dislikes

Not a single bad things came to here as I have worked for more than 3 years

Work Details

A very good experience and we can learn alot of new things which is mostly needed in this running market

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I had to leave job because of my sister marriage so I am not in company.

Dislikes

Politics , people should be more focused on work they try to pull you back .

Work Details

I am not working now

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.