InterGlobe Aviation Customer Service Officer Reviews
based on 98 reviews
Updated 10 Dec, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.4
Job Security
3.4
Skill development
3.2
Company culture
2.8
Work Satisfaction
2.8
Promotions/Appraisal
2.7
Salary & Benefits
2.6
Work-Life balance
InterGlobe Aviation is rated
3.3 out of 5 stars on
AmbitionBox, based on 98 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
InterGlobe Aviation is rated
3.3 out of 5 stars on
AmbitionBox, based on 98 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in InterGlobe Aviation Customer Service Officer Reviews
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98 reviews found
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Popular
Customer Service Officer in
Chennai
Contractual
·
Customer Success, Service & Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 07 May 2023
Likes
I like the management and quick response from the employees in every aspects. Their professionalism,class and all the perks. Overall Indigo is a good company to work because the work environment is very good.
Dislikes
Salary growth.
And the other most important thing is extra money which people make in flight after sale. Crew members use to earn 5k to 6k rupees per day by stealing money from catering. Now if I who worked with loyalty only earned 40k to 50k per month but others members are earning 1 lakh extra per month which is not at all fair with others who are not stealing anything from the cart.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, International Travel.
Customer Service Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Support of staff and good place to learn new things .
It's a good place to learn how to deal professionally with passengers and hectic situation.
And learn how Indian aviation works.
Good place for freshers to get the taste of corporate life .
Dislikes
There was no work life balance and the management is really poor .
They will never support your existence and if also u give your 100% they will never recognise or appreciate you .
Customer Service Officer in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Jan 2024
Likes
nothing
Dislikes
pressure to work under this compay
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Dec 2023
Likes
Best with high career growth
Dislikes
Ntg
Work Details
Work days: Rotational Shift
(Flexible Timings)
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InterGlobe Aviation.
Customer Service Officer in
Kolkata
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 13 Jul 2023
Likes
Great Learning outcomes. If you have fascination for airlines operations then its worth a try.
Dislikes
Toxic culture, poor salary, lack of promotion scope.
On time flight take off and Culture of indigo is awesome . I love indigo 6E forever. ✈️
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 12 May 2023
Likes
Secured
Dislikes
Co worker not supportive and a lot backbiting
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Officer in
New Delhi
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Dec 2022
Likes
Work life but helpful colleagues.
Dislikes
Management Politics, favouritism.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Officer in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 23 Dec 2023
Likes
I like the benefits and perks
Dislikes
Work timings, senior behavior and poor management
Customer Service Officer in
Visakhapatnam
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 17 Jul 2023
Likes
It was good great experience
Dislikes
No time
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Officer in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 11 Sep 2023
Likes
nothing
Dislikes
useless place to work, yes i was one of the employee of indigo i had to leave due to several reasons when i attended an interview for rejoining they have selected me and made me wait 7months and later they have provided totally different designation while i have customer service experience for 3years with INDIGO worst HR who will not even care what you want to say total useless
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Officer in
Bhopal
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Jon security, work culture, team work,knowledge about aviation traveling, intracting with new people ,training
Dislikes
Slow growth for employees
Work Details
Very smooth
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Officer in
Lucknow
Full Time
·
Airport Operations & Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2022
Likes
Only the Staff Travel i found overall good in Indigo. Post Covid things changed in Indigo. No increment Work pressure was increasing day by day.
Dislikes
Indigo work culture everything got changed. Right after covid. Operation has got doubled past 3 years but salary packaged is same it is.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country, International Travel.
Customer Service Officer in
New Delhi
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 22 Sep 2021
Likes
Good place to work & good culture at organization
Dislikes
Not get regular growth opportunity & salary is not upto mark as per job responsibility.
Work Details
Work timings: Strict Timings
Customer Service Officer in
Kolkata
Full Time
·
Subject / Specialization Teacher Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2020
Likes
I like working with IndiGo Airlines. It's is my family member. I have learnt alot many things here and just because of Covid19 I have to leave my company. I'm thankful to be a part of it. Thank you
Dislikes
Calcutta environment is so bad like I have seen many stations they are working as a family but here in Calcutta seniors are not good at all and cooperative. Few of the seniors are nice but as mush as you see higher designated colleagues are not at all good. Juniors are suffering and don't mind please kindly act on it. I only gave my experience of my company.
Work Details
Average, happy with my company but not with working environment.
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Officer in
Ranchi
Full Time
·
AOCS, Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Aug 2022
Likes
Work environment is good well established and we'll maintained and we have job security in this company
Dislikes
There is nothing which I dislike about working in Interglobe Aviation, IndiGo.
People also ask about InterGlobe Aviation's Customer Service Officers
How is InterGlobe Aviation to work for?
InterGlobe Aviation is rated 3.3 out of 5, based on 98 reviews by employees on AmbitionBox.
InterGlobe Aviation is known for Job Security which is rated at the top and given a rating of 3.4. However, Work-Life balance is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at InterGlobe Aviation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at InterGlobe Aviation?
According to AmbitionBox ratings, InterGlobe Aviation employees rate its salary and benefits as 2.7 out of 5. You can know more about InterGlobe Aviation Salaries at AmbitionBox
How is the work culture at InterGlobe Aviation?
Work culture is rated 3.2 at InterGlobe Aviation by 98 employees. While job security is rated 3.4 and work-life balance is rated 2.6 at InterGlobe Aviation. Read detailed reviews by employees of InterGlobe Aviation on AmbitionBox.
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InterGlobe Aviation Customer Service Officer Reviews by Locations