IIFL Finance Customer Service Officer Reviews

Likes

Good brand and learning.

Dislikes

No role clarity keeps changing as per mgt need. No job security.Out of 3 research team ,only 1 was kept. Hire fast ,fire faster is policy.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

I appreciate IIfl finance my company is a best company in NBFCs They value their employees

Dislikes

Sometimes we have a lot of pressure we can't explain how we work in corporate sector

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

IIFL Finance look about every parameter of all customer service, employee satisfaction,branch ambience, religious activities,social needs,new things learning from market....

Dislikes

Just not like one man decision,this culture is not correct on all parameters...when management look overall things and take decision then ok ... don't give all power to one man...

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Its good only if branch manager is good.

Dislikes

I don't like the difference they create according to position, CCE is not even allowed to touch gold, cash, and even not allowed to enter the cabin.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing,

Dislikes

Management is very poor. Staff politics are very much there. Specially mentioned, there are no job security and also huge bad work pressure and all the time they are give huge mental harasment.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes am like worked in IIFL Mahabubabad branch location and very happy prosperous good memories in the market at the time of duties

Dislikes

I don't dislike only reasons for my child education and I shifted to warangal location

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

Strong hold in business due to many branches

Dislikes

Abusive and terrible work culture, not only for employees but sometimes they abuse customers also

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

All Good

Dislikes

All good but salary increment not better

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like nothing in this company

Dislikes

Menal harrasment by seniors and Threat for fired termination and use abuse languages also do Partiality in employee and

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Camparing to other compititers, iifl is better to do the job

Dislikes

Back end payment team support is very slow for loan payment issues for customer. Loan disbursal amount strucked in other bank ifsc code mistake . Already 1month complete but issue is not resolved

Likes

After completing 2 year no increment for Support staff they increase salary business sales staff 2 times incentives and increment for sales staff

Dislikes

Nothing likes

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

The international trips for head of department levels. This is more of retention tactic.

Dislikes

Rampant corruption. Teams not picking up their weight and dumping it on each other. Upper management super inefficient, with decisions stuck at ceo for a long while because management doesn’t challenge the ceo but instead puts stress on mid or junior roles.

Likes

Thats a good place where you actually feel like doing service not a servant. From logical goals to compensation and office timing, all very good. (Writing basis my tenure with IIFL till Mar 2020)

Dislikes

A bit uncertainty in policy, one at top level can change policy immediately without any proper communication.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Iifl is a very good organisation to all employees

Dislikes

The salary is a just bit less only rest all are excellent- Culture, Environment, Management are very good

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Increment was not done depend upon our performance....generally they do some lumsome not on our individual performance. Even though your performance is 100% u Wil get less than below 6-7% increment.

Dislikes

Increment and promotions are so delay

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

We gets good increments We gets promotion We gets salary on time.

Dislikes

When we ask to the manager for the the leave their denied to grant leave but maneger takes leave all the time without any planning. Company should also think about the insentive structure where other company gives good inactives to their employees our company can't l.