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4.0

based on 5k Reviews

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IIFL Finance Customer Care Executive Reviews

based on 276 reviews
Updated 11 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.8

Skill development

3.8

Company culture

3.8

Work-Life balance

3.7

Salary & Benefits

3.7

Work Satisfaction

3.6

Promotions/Appraisal

Top Mentions in IIFL Finance Customer Care Executive Reviews

276 reviews found

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Customer Care Executive Jobs at IIFL Finance

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People also ask about IIFL Finance's Customer Care Executives

Is IIFL Finance a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 276 employee reviews, it's clear that most customer care executives have an average experience working at IIFL Finance. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about job security and career growth on AmbitionBox.
Does IIFL Finance pay their Customer Care Executives well?
According to AmbitionBox reviews, IIFL Finance customer care executives rate their salary and benefits at 3.7 out of 5, based on 276 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IIFL Finance's customer care executives salaries here and to read reviews specifically about salary and benefits at IIFL Finance for customer care executives, click here.
How is the work culture at IIFL Finance for Customer Care Executives?
Work culture at IIFL Finance for customer care executives is rated 3.8 out of 5 by 276 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IIFL Finance for customer care executives, click here.
How is the job security at IIFL Finance for Customer Care Executives?
Based on 276 reviews on AmbitionBox, IIFL Finance's customer care executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IIFL Finance, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IIFL Finance for customer care executives, click here.
Is work from home available to Customer Care Executives at IIFL Finance?
According to AmbitionBox, 6% of IIFL Finance's customer care executives work from home permanently, 94% work from the office, and undefined% follow a hybrid model, based on 16 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at IIFL Finance for customer care executives, click here.

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Work Policy for IIFL Finance Customer Care Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 16 reviews in last 6 months

Work from office

Work from office

94%
Permanent work from home

Permanent work from home

6%

Gender Based Ratings for IIFL Finance Customer Care Executive

based on 262 reviews
4.0
Rated by 126 Women

Rated 4.1 for Job Security and 4.0 for Company Culture

women
3.9
Rated by 136 Men

Rated 3.9 for Job Security and 3.8 for Work-Life Balance

men

Working Days for IIFL Finance Customer Care Executive

based on 276 reviews
Monday to Saturday
93%
Monday to Friday
6%
Alternate Saturday off
1%

Work Timings for IIFL Finance Customer Care Executive

based on 276 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (9.30am - 6.30pm)
40%
16%
11%
33% employees reported other strict timings

Shift Timings for IIFL Finance Customer Care Executive

based on 276 reviews
Day shift
100%

Business Travel for IIFL Finance Customer Care Executive

based on 276 reviews
Within city
52%
No travel
43%
Within country
3%
International travel
2%
IIFL Finance Customer Care Executive Salary
based on 623 salaries
₹1.1 L/yr - ₹4 L/yr
6% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
9 total responses
degree
Professional degree assistance
1 total response
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