IIFL Finance is rated
3.9 out of 5 stars on
AmbitionBox, based on 276 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IIFL Finance is rated
3.9 out of 5 stars on
AmbitionBox, based on 276 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in IIFL Finance Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
276 reviews found
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Popular
Customer Care Executive in
telibandha
Full Time
·
sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 16 Nov 2022
Likes
very good place to work. I got to learn a lot here and i have improved...
Dislikes
NA
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Dindigul
Part Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2022
Likes
I like this company
Dislikes
Cross selling
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jaleswar Badabazer Branch
Full Time
·
Customer care executive Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Oct 2022
Likes
Teamwork, Loyalty, Good Increment, Good System work....etc
Dislikes
Nothing to say anything.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chirawa
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Mar 2022
Likes
Good work environment and culture.Teammates are supportive and the management is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good.
Dislikes
There is a lot of politics and the management does't address our issues. Salary is decent but career growth is slow .
Work Details
Work days: Monday to Saturday
Customer Care Executive in
Patiala
Gold loan Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 May 2022
Likes
Mediclaim facility is too good . Work culture is not good and company policies are good .
Dislikes
Progress of employees
Work Details
Not good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Tirupathi
Full Time
·
Gold Loan Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Oct 2022
Likes
Iifl journey is so beautiful but
Dislikes
Salary average
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Mar 2022
Likes
IIFL give an opportunity to start my carrier. In this organization I learned very good experience like Team working, Target Reaching, Achievements. Any way It's an good Experience.
Dislikes
There is no dislikes.
Work Details
In IIFL I Working as Customer Care Executive (CCE) in Gold Loan Department. I'll do marketing to generate business and I achieve my targets on monthly basis from this I got Incentives on it.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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IIFL Finance.
Customer Care Executive in
Mandapeta
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jun 2022
Likes
India Infoline is very supported me to learn all new works
Dislikes
Iam not sure any thing
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Good communication with each and every one at office. And also well convinced with customers. Have good atmosphere at office. All are friendly and good friends ever.
Dislikes
Nothing.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Marathahalli
Full Time
·
Sales & Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Jun 2022
Likes
Best customer service,It is a fast growing company.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
New Delhi
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Apr 2022
Likes
Iifl is a good place to work. We can learn so many things here during work.
Dislikes
Unnecessary pressure on employees
Even working hours too long. Overall my experience was good
Work Details
It was good
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Agartala
Customer care executive Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 07 Feb 2022
Likes
I really like the work culture of IIFL. Here teammates are very supportive and motivational. The management here is nice to work with. Appraisals are fair and they give good hike.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Raman mandi Punjab
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Mar 2023
Likes
All
Dislikes
not respond for Rejoining the employees.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
KATOSAN
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 12 Jun 2022
Likes
IIFL IS GOOD COMPANY BUT GROWTH IS TO SLOW
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
Customer Care Executive in
Near branch
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Jul 2023
Likes
work life balance and secure job. Near to home location in sales profile.
Dislikes
Lala ki dukaan, politics is on high, office culture not good, salary and benefits are less.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Trichy
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
All of you good
Dislikes
Good
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Jaipur
Gold Loan Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Jul 2022
Likes
Working lifestyle
Dislikes
Late working timing
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Mumbai
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Mar 2022
Likes
IIFL finance company is good work environment and all staffs are supportive
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Turuvekere
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2021
Likes
Thank for giving this opportunity
It's a very good experience work with Iifl security of job is good and company environment is too good but IRA not giving the importance of employee's feelings
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about IIFL Finance's Customer Care Executives
Is IIFL Finance a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 276 employee reviews, it's clear that most customer care executives have an average experience working at IIFL Finance. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about job security and career growth on AmbitionBox.
Does IIFL Finance pay their Customer Care Executives well?
According to AmbitionBox reviews, IIFL Finance customer care executives rate their salary and benefits at 3.7 out of 5, based on 276 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IIFL Finance's customer care executives salaries here and to read reviews specifically about salary and benefits at IIFL Finance for customer care executives, click here.
How is the work culture at IIFL Finance for Customer Care Executives?
Work culture at IIFL Finance for customer care executives is rated 3.8 out of 5 by 276 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at IIFL Finance for customer care executives, click here.
How is the job security at IIFL Finance for Customer Care Executives?
Based on 276 reviews on AmbitionBox, IIFL Finance's customer care executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IIFL Finance, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IIFL Finance for customer care executives, click here.
Is work from home available to Customer Care Executives at IIFL Finance?
According to AmbitionBox, 6% of IIFL Finance's customer care executives work from home permanently, 94% work from the office, and undefined% follow a hybrid model, based on 16 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at IIFL Finance for customer care executives, click here.
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