Reviews by 3 Employees | Rated 4.5/5

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3 reviews found

Sort by: Popular

Team Lead in Mumbai

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 05 Jul 2024

Likes

If your students, you will get part time job

Dislikes

1.This company is not at all backhand. Its a BPO 2.This company is for freshers,college students and the people's who don't find the job due to XYZ reason

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad

Quality Analyst in Mumbai

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 24 Jul 2019

Likes

Worst experience had in my life , though I was given 100 percent towards my work when I required emergency release boss told other people that he was not happy with my work before 15 days the same person appreciated my work and spoken about increment.

Work-life balance - Good

Dislikes

Back pitching

Promotions - Poor
Work satisfaction - Poor
Company culture - Poor

Work Details

Worked as Quality analyst,used to do audits,give feedback for the audit,client interaction, briefing

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in New Delhi

Full Time

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Dec 2023

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

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Career Growth

2w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

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AmbitionBox has 3 iDirect reviews submitted by iDirect employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if iDirect is the right company for you.

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iDirect Customer Success, Service & Operations Department Reviews Reviews

Back Office Executive 3 salaries	₹2.5 L/yr - ₹5 L/yr
Data Entry Executive 1 salary	₹0.4 L/yr - ₹0.4 L/yr
MIS Executive 1 salary	₹2.5 L/yr - ₹2.5 L/yr
Team Lead 1 salary	₹2.5 L/yr - ₹2.5 L/yr
Head - Projects 1 salary	₹8.5 L/yr - ₹8.5 L/yr

iDirect Customer Success, Service & Operations Department Reviews

3 reviews found

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