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4.0

based on 9.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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IDFC FIRST Bank Senior Customer Service Executive Reviews

based on 15 reviews
Updated 6 Jan, 2025

Overall Rating

2.4/5
How AmbitionBox ratings work?

Category Ratings

3.0

Salary & Benefits

2.6

Job Security

2.4

Company culture

2.3

Work-Life balance

2.0

Skill development

1.9

Work Satisfaction

1.8

Promotions/Appraisal

15 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about IDFC FIRST Bank's Senior Customer Service Executives

How is IDFC FIRST Bank to work for?
IDFC FIRST Bank is rated 2.4 out of 5, based on 15 reviews by employees on AmbitionBox. IDFC FIRST Bank is known for Salary & Benefits which is rated at the top and given a rating of 3.0. However, Career growth is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at IDFC FIRST Bank read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IDFC FIRST Bank?
According to AmbitionBox ratings, IDFC FIRST Bank employees rate its salary and benefits as 3.0 out of 5. You can know more about IDFC FIRST Bank Salaries at AmbitionBox
How is the work culture at IDFC FIRST Bank?
Work culture is rated 2.4 at IDFC FIRST Bank by 15 employees. While job security is rated 2.6 and work-life balance is rated 2.3 at IDFC FIRST Bank. Read detailed reviews by employees of IDFC FIRST Bank on AmbitionBox.

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Gender Based Ratings for IDFC FIRST Bank Senior Customer Service Executive

based on 15 reviews
1.1
Rated by 3 Women

Rated 2.1 for Salary & Benefits and 1.1 for Company Culture

women
2.7
Rated by 12 Men

Rated 3.2 for Salary & Benefits and 2.9 for Job Security

men

Working Days for IDFC FIRST Bank Senior Customer Service Executive

based on 15 reviews
Rotational Shift
60%
Alternate Saturday off
40%

Work Timings for IDFC FIRST Bank Senior Customer Service Executive

based on 15 reviews
Flexible timing
Strict (1.30pm - 10pm)
Strict (9.30am - 6.30pm)
40%
15%
15%
30% employees reported other strict timings

Shift Timings for IDFC FIRST Bank Senior Customer Service Executive

based on 15 reviews
Day shift
Night shift
75%
25%

Business Travel for IDFC FIRST Bank Senior Customer Service Executive

based on 15 reviews
No travel
60%
Within city
30%
Within country
10%
IDFC FIRST Bank Senior Customer Service Executive Salary
based on 86 salaries
₹2.6 L/yr - ₹6.5 L/yr
33% more than the average Senior Customer Service Executive Salary in India
View more details
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