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Premium Employer

IDFC FIRST Bank

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4.0

based on 9.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Banking Company - 2024

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IDFC FIRST Bank Customer Service Associate Navi Mumbai Reviews

based on 5 reviews

Updated 10 May, 2023

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.3

Company culture

3.3

Work-Life balance

3.1

Skill development

2.9

Salary & Benefits

2.8

Job Security

2.6

Work Satisfaction

2.2

Promotions/Appraisal

5 reviews found

Sort by: Popular

Customer Service Associate in Navi Mumbai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 May 2023

Likes

Work life balance

Dislikes

Nothing to say about dislike

Customer Service Associate in Navi Mumbai

Full Time

Inbound Process Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Dec 2022

Likes

Nothing it's worst

Dislikes

Everything never understand there employee

Work Details

Work policy: I

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Navi Mumbai

Contractual

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 04 May 2023

Likes

Corporate environment.

Dislikes

Lack of management.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Associate in Navi Mumbai

Retail Assets Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 16 Mar 2022

Likes

Starting as a fresher was good

Dislikes

Good

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Navi Mumbai

Back End Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 15 Jan 2022

Likes

Good envoirnment

Dislikes

No job security at all.

Work Details

Nice

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

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Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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IDFC FIRST Bank Navi Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 IDFC FIRST Bank reviews submitted by IDFC FIRST Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if IDFC FIRST Bank is the right company for you. 50% of emplo...Read more