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3.0

based on 732 Reviews

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ICCS Customer Service Executive Reviews

Updated 15 Feb, 2025
Overall Rating
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2.7/5
based on 29 reviews

Rating distribution

Category Ratings

2.5

Work satisfaction

2.4

Work-life balance

2.4

Skill development

2.3

Job security

2.3

Salary

2.2

Company culture

2.2

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

64% employees reported

Strict (9am - 6pm)

Strict (9am - 6pm)

29% employees reported

No travel

No travel

61% employees reported

View more detailed insights

Gender based rating

2.7
female

Rated by Women

5 reviews

2.9
male

Rated by Men

22 reviews

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Top Mentions in ICCS Customer Service Executive Reviews

29 reviews found

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about ICCS's Customer Service Executives

How is ICCS to work for?
ICCS is rated 2.7 out of 5, based on 29 reviews by employees on AmbitionBox. ICCS is known for Work satisfaction which is rated at the top and given a rating of 2.5. However, Company culture is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at ICCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICCS?
According to AmbitionBox ratings, ICCS employees rate its salary and benefits as 2.3 out of 5. You can know more about ICCS Salaries at AmbitionBox
How is the work culture at ICCS?
Work culture is rated 2.2 at ICCS by 29 employees. While job security is rated 2.3 and work-life balance is rated 2.4 at ICCS. Read detailed reviews by employees of ICCS on AmbitionBox.

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ICCS Customer Service Executive Reviews by Locations

ICCS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 29 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 64% of employees reported the working days a...t ICCS as Rotational Shift. 75% employees reported the work timings at ICCS as Strict timing. Read more
ICCS Customer Service Executive Salary
based on 93 salaries
₹1.1 L/yr - ₹4.2 L/yr
10% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for ICCS Customer Service Executive
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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