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3.0

based on 732 Reviews

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ICCS Customer Service Associate Reviews

Updated 19 Jun, 2023
Overall Rating
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2.2/5
based on 9 reviews

Rating distribution

Category Ratings

2.2

Company culture

2.1

Salary

2.1

Work satisfaction

1.9

Work-life balance

1.9

Promotions

1.8

Job security

1.8

Skill development

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

40% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

75% employees reported

View more detailed insights

Gender based rating

1.1
female

Rated by Women

2 reviews

2.6
male

Rated by Men

7 reviews

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9 reviews found

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about ICCS's Customer Service Associates

How is ICCS to work for?
ICCS is rated 2.2 out of 5, based on 9 reviews by employees on AmbitionBox. ICCS is known for Company culture which is rated at the top and given a rating of 2.2. However, Job security is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at ICCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at ICCS?
According to AmbitionBox ratings, ICCS employees rate its salary and benefits as 2.1 out of 5. You can know more about ICCS Salaries at AmbitionBox
How is the work culture at ICCS?
Work culture is rated 2.2 at ICCS by 9 employees. While job security is rated 1.8 and work-life balance is rated 1.9 at ICCS. Read detailed reviews by employees of ICCS on AmbitionBox.

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ICCS Customer Service Associate Reviews by Locations

ICCS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 40% of employees reported the working days at... ICCS as Monday to Saturday. 56% employees reported the work timings at ICCS as Flexible timing. Read more
ICCS Customer Service Associate Salary
based on 13 salaries
₹1.4 L/yr - ₹3.2 L/yr
27% less than the average Customer Service Associate Salary in India
View more details
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