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Icall Support Services

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based on 17 Reviews

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Icall Support Services Senior Quality Analyst Reviews

based on 3 reviews

i

This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.

Updated 11 Nov, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

5

0

4

3

3

0

2

0

1

0

Category Ratings

4.3

Salary

3.3

Company culture

3.3

Job security

3.3

Promotions

3.0

Skill development

3.0

Work satisfaction

2.7

Work-life balance

Icall Support Services is rated 4.0 out of 5 stars on AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

Icall Support Services is rated 4.0 out of 5 stars on AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

3 reviews found

Sort by: Popular

Senior Quality Analyst in Gurgaon / Gurugram

Full Time

·

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Nov 2024

Likes

It provides extra curriculum activities and R&R benefits and shares good culture

Salary - Good
Company culture - Good

Dislikes

Management and Target expectations.

Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Quality Analyst in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 11 Nov 2024

Likes

Scope to grow and improve a lot

Salary - Good
Job security - Good
Promotions - Good

Dislikes

Hectic work life balance - can be improved as this is a 6 days working organisation / they should introduce hybrid working mode

Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Senior Quality Analyst in Gurgaon / Gurugram

Full Time

·

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Nov 2024

Likes

Company is overall ok.

Salary - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing to say

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

a technical lead

11 YoE .NET Dev, Offer 1-36 LPA Hyderabad vs offer 2- 30 LPA Bengaluru

11 YoE .NET Developer, I'm already in Bengaluru. Offer 1 - 36-37 LPA - Hyderabad Hybrid - Service company (30K Employee). Offer 2- 30 LPA - Bengaluru Hybrid - Product Company(Less famous product company, but basis the interview I liked the company). Last CTC 29 LPA including Bonus.

Got a question about Icall Support Services?

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Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Quality Analyst in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Nov 2024

Likes

The business leadership group is very supportive.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No sport zone Incentives should be there for all

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Gurgaon / Gurugram

Full Time

·

Quality Assurance and Testing Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Nov 2024

Likes

Nothing

Job security - Good

Dislikes

There is no learning also hectic environment

Skill development - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Quality Analyst in Gurgaon / Gurugram

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Nov 2024

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Its been great working with this comapny

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Quality Analyst in Gurgaon / Gurugram

Full Time

·

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 Nov 2024

Likes

NA

Salary - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Good

Dislikes

Learning is not there

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Other Icall Support Services Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Senior QA Analyst in Gurgaon / Gurugram

Full Time

·

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Nov 2024

Likes

Work environment is good Shift timings are good

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Leaves policy are not good Not getting the instant support from the management

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Assistant Manager Quality in Gurgaon / Gurugram

Full Time

·

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Nov 2024

Likes

Learnings about the uae insurance market

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

6 days work from office

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Process Trainer in Gurgaon / Gurugram

Full Time

·

Corporate Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 11 Nov 2024

Likes

Support staff & Teammates are really instrumental

Salary - Good
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Sales Consultant in Gurgaon / Gurugram (working remotely)

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 09 Jan 2025

Likes

There is nothing

Work-life balance - Good

Dislikes

Pathetic environment, they treat you like a labor not employee.

Skill development - Bad
Job security - Poor
Work satisfaction - Bad
Company culture - Bad

Quality Subject Matter Expert in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Nov 2024

Likes

NA

Job security - Excellent

Dislikes

Learning is not there

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Associate Service Consultant in Gurgaon / Gurugram

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Dec 2023

Likes

Company was good.

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Team Spoc was so terrible in nature.

Promotions - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Manager in Gurgaon / Gurugram

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2024

Likes

It's a good organization to kickstart the career

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

A lot of pressure

Executive in Gurgaon / Gurugram

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Oct 2023

Likes

Nothing

Dislikes

Nazzrin siddiqui , politics, no support from manager mr abhinay semwal, favouritism

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

CSR Executive in 84 plot no sector 44

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 13 Jan 2025

Likes

There is nothing to like in the company their tls are unskilled they don't even know how to run a team.

Dislikes

Everything about the company they know just how to shout and make their own mistakes headed to someone else

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

1.0

posted on 06 Feb 2024

Overall Rating

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People also ask about Icall Support Services's Senior Quality Analysts

How is Icall Support Services to work for?

Icall Support Services is rated 4.0 out of 5, based on 3 reviews by employees on AmbitionBox. Icall Support Services is known for Salary which is rated at the top and given a rating of 4.3. However, Work-life balance is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Icall Support Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Icall Support Services?

According to AmbitionBox ratings, Icall Support Services employees rate its salary and benefits as 4.3 out of 5. You can know more about Icall Support Services Salaries at AmbitionBox

How is the work culture at Icall Support Services?

Work culture is rated 3.3 at Icall Support Services by 3 employees. While job security is rated 3.3 and work-life balance is rated 2.7 at Icall Support Services. Read detailed reviews by employees of Icall Support Services on AmbitionBox.

Tell us how to improve this page.

Icall Support Services Reviews by Designations

Icall Support Services Quality Analyst Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Icall Support Services reviews submitted by Icall Support Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Icall Support Services is the right company for you. ... 100% of employees reported the working days at Icall Support Services as Monday to Saturday. 0% employees reported the work timings at Icall Support Services as . Read more

Home >
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Icall Support Services Reviews >
Icall Support Services Senior Quality Analyst Reviews

Working Days for Icall Support Services Senior Quality Analyst

based on 3 reviews

Monday to Saturday

100%

Work Timings for Icall Support Services Senior Quality Analyst

based on 3 reviews

Strict (10am - 7pm)

100%

Shift Timings for Icall Support Services Senior Quality Analyst

based on 3 reviews

Day shift

100%

Business Travel for Icall Support Services Senior Quality Analyst

based on 3 reviews

No travel

100%

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