IBM is rated
4.0 out of 5 stars on
AmbitionBox, based on 49 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IBM is rated
4.0 out of 5 stars on
AmbitionBox, based on 49 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in IBM Technical Support Associate Reviews
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49 reviews found
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Technical Support Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Oct 2023
Likes
Nice company ethics
Dislikes
No growth
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Oct 2023
Likes
Good offices and facilities. Good leave policy.
Dislikes
Do not join here for Helpdesk related jobs as neither the initial pay is good, nor the annual hike. Service Desk is severely under-paid and budgets for hike are nothing more than peanuts.
Technical Support Associate in
Hyderabad / Secunderabad
Full Time
·
Technical Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 29 Sep 2022
Likes
Work from Home facility
Dislikes
Partiality and irresponsible behaviour to wards tenured employees
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 May 2023
Likes
Work Culture
Dislikes
No Promotions and increament
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Apr 2023
Likes
Good work culture.
Dislikes
Work life balance not very good.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
IT Security Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Sep 2018
Likes
IBM is great company to work with. you can't expect hike and growth in the company but you will have a smooth and stress-free life with IBM
Dislikes
Growth and hike are less very so it is the company who want to have smooth and peace full life with no work stress
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Technology and Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Sep 2018
Likes
It was great working with IBM.
Amazing work place and a platform to learn.
Dislikes
Shift timings
Work Details
Work at IBM was fun filled and a bit of pressure because of the shift timing.
But a very good platform to learn and grow.
I enjoyed the journey and I did learn a lot from IBM.
They really give great opportunities for women employees and focus on divers
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
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Technical Support Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 May 2018
Likes
Obsoletely IBM has a great work environment, glad to working with IBM since 2015
1. Work-Life Balance
2. Monotonous Work
3. Absolutely no promotions (Stuck For Eternity)
4. 2-5% Appraisals per year (10% If you are Managers Spoon)
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Construction Engineering Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2022
Likes
It has a good work culture.
Provides various benefits and compensations.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Hyderabad / Secunderabad
Banking Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Sep 2021
Likes
Super cool.
Dislikes
Nothing Dislikes, Super good company.
Work Details
Fantastic
Work days: Monday to Friday
(Strict Timings)
Technical Support Associate in
Bangalore / Bengaluru
Service Desk Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 09 Sep 2021
Likes
Work culture, learning opportunity.
Dislikes
Rotational shifts, long 10 hours shift, unqualified managers.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Global Technology Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 May 2021
Likes
It's overall a good company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Technical support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 28 Jan 2020
Likes
The Job security wise , it offers a secure place where you can sit back and not worry of getting fired because of the market fluctuations
Dislikes
There is not just one thing that I dislike about IBM.
The facilities provided at IBM for it's employees is really poor , work culture is really bad , employees are made to work for 10hrs with just 1 hour break. There is strict rules on break utilization , you cannot increase your breaks , if you do they cut your pay.
Travel is provided one way and it's pathetic.
It's just sick here and I really don't recommend anyone to get into IBM if you have a good experience...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Bangalore / Bengaluru
Domlur Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 23 Sep 2019
Likes
Leaening
Dislikes
Work life balance
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Navi Mumbai
Cybersecurity Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 18 Aug 2021
Likes
It was pretty good.
Dislikes
No onsite opportunities
Work Details
It was good at the start but got pretty hectic in a month
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Gurgaon / Gurugram
Tech support Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 28 Feb 2020
Likes
People around are good but the work is full of pressure
Dislikes
Work pressure is high and growth is really slow
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 20 Mar 2018
Likes
Nothing
Dislikes
Ibm is completely a manager driven company which does not not support in the growth of the employees
People also ask about IBM's Technical Support Associates
Is IBM a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 49 employee reviews, it's clear that most technical support associates have a positive experience working at IBM. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does IBM pay their Technical Support Associates well?
According to AmbitionBox reviews, IBM technical support associates rate their salary and benefits at 3.6 out of 5, based on 49 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IBM's technical support associates salaries here and to read reviews specifically about salary and benefits at IBM for technical support associates, click here.
How is the work culture at IBM for Technical Support Associates?
Work culture at IBM for technical support associates is rated 4.2 out of 5 by 49 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at IBM. To read reviews specifically about work culture at IBM for technical support associates, click here.
How is the job security at IBM for Technical Support Associates?
Based on 49 reviews on AmbitionBox, IBM's technical support associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IBM for technical support associates, click here.
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