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based on 21.1k Reviews

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IBM Technical Support Associate Reviews

based on 49 reviews
Updated 11 Oct, 2023

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.5

Job Security

4.2

Company culture

3.7

Work Satisfaction

3.7

Work-Life balance

3.6

Salary & Benefits

3.2

Skill development

3.2

Promotions/Appraisal

Top Mentions in IBM Technical Support Associate Reviews

49 reviews found

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People also ask about IBM's Technical Support Associates

Is IBM a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 49 employee reviews, it's clear that most technical support associates have a positive experience working at IBM. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does IBM pay their Technical Support Associates well?
According to AmbitionBox reviews, IBM technical support associates rate their salary and benefits at 3.6 out of 5, based on 49 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IBM's technical support associates salaries here and to read reviews specifically about salary and benefits at IBM for technical support associates, click here.
How is the work culture at IBM for Technical Support Associates?
Work culture at IBM for technical support associates is rated 4.2 out of 5 by 49 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at IBM. To read reviews specifically about work culture at IBM for technical support associates, click here.
How is the job security at IBM for Technical Support Associates?
Based on 49 reviews on AmbitionBox, IBM's technical support associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IBM for technical support associates, click here.

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Gender Based Ratings for IBM Technical Support Associate

based on 41 reviews
4.0
Rated by 20 Women

Rated 4.6 for Job Security and 4.3 for Company Culture

women
4.1
Rated by 21 Men

Rated 4.5 for Job Security and 4.2 for Company Culture

men

Working Days for IBM Technical Support Associate

based on 49 reviews
Monday to Friday
52%
Rotational Shift
46%
Monday to Saturday
2%

Work Timings for IBM Technical Support Associate

based on 49 reviews
Flexible timing
Strict (8.30pm - 6.30am)
Strict (2pm - 12pm)
56%
4%
4%
36% employees reported other strict timings

Shift Timings for IBM Technical Support Associate

based on 49 reviews
Day shift
Night shift
77%
23%

Business Travel for IBM Technical Support Associate

based on 49 reviews
No travel
79%
Within city
16%
Within country
5%
IBM Technical Support Associate Salary
based on 247 salaries
₹2 L/yr - ₹5.7 L/yr
At par with the average Technical Support Associate Salary in India
View more details
cab
Office cab/shuttle
8 total responses
healthInsurance
Health insurance
4 total responses
officeGym
Office gym
3 total responses
childCareBenefits
Child care facility
1 total response
+3 more benefits
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