IBM is rated
4.0 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IBM is rated
4.0 out of 5 stars on
AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in IBM Technical Support Associate Reviews
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8 reviews found
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"salary"
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Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Oct 2023
Likes
Good offices and facilities. Good leave policy.
Dislikes
Do not join here for Helpdesk related jobs as neither the initial pay is good, nor the annual hike. Service Desk is severely under-paid and budgets for hike are nothing more than peanuts.
Work Details
Work policy:
3 days/week from office
Work days: Rotational Shift
(Strict Timings)
Technical Support Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Jul 2023
Likes
Good people.. open culture.. diversity hiring... work life balance is good..
Dislikes
Salary hikes are hardly there.. incentives are not transparent. So would hardly get anything..
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Associate in
Hyderabad / Secunderabad
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2018
Likes
The company is open to innovation and readily adopts latest technology.
Dislikes
Compensation is decent,but growth is slow
Work Details
I use to take challenging role as my team needs to monitor customer applications were in customer product related application services, in terms of technical I can clearly say that all application related data are stored in servers.
Work days: Monday to Friday
(Flexible Timings)
Technical Support Associate in
Bangalore / Bengaluru
Customer Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2019
Likes
Proximity to my house
Dislikes
Salary compensation.
Work Details
😀
Work days: Rotational Shift
(Strict Timings)
Technical Support Associate in
Bangalore / Bengaluru
IT Network Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2017
Likes
If I talk about IBM,so here work environment is superb teammates are also good .so many thing for learning like how to talk with Client ,how to handle Calls there is nothing Seniors and juniors everyone are equal there is no discrimination between them so I thing this most important thing for any organisation .If I talk about job security here is more in the comparison of other MNC.so over all good exp....Read More
Dislikes
I joined IBM as a fresher .before joining I was very excited that I am going to one of the best MNC .but when I came here I saw here so many guys are waiting project and even they did not get project but by luck I got project soon in technical operation .in starting I was very happy that I got project this is first project in my life I going to work here but after sometime i realise that there is not much to learn what have i to learn that I learn that means how to handle calls and about tools what we are using .one of most thing i hate here POLITICS because I hate politics I believe myself<mark style="background-color: #fff5e4;">.and there is not more salary hike </mark>....Read More
Technical Support Associate in
Bangalore / Bengaluru
Nab Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Jan 2019
Likes
It’s constant growth and shudders. One true experience of a corporate life.
Dislikes
Compensation can be drastically improved, growth is slow.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Technical Support Associate in
Bangalore / Bengaluru
Sd Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Mar 2020
Likes
Great place to work
Dislikes
Very poor incentives and salary hike in this position
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IBM.
Technical Support Associate in
Hyderabad / Secunderabad
University Level Educator Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Dec 2018
Likes
IBM culture is really a welcoming place for any employee...the company strategy in the employee's career growth is much appreciated...
Dislikes
Was given less salary initially and was continued for almost 2 years plus..at times I feel it's a manager driven company...
Work Details
It was different in different profiles and I enjoyed the change...
People also ask about IBM's Technical Support Associates
Is IBM a good place to work for Technical Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 8 employee reviews, it's clear that most technical support associates have a positive experience working at IBM. Job Security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does IBM pay their Technical Support Associates well?
According to AmbitionBox reviews, IBM technical support associates rate their salary and benefits at 3.6 out of 5, based on 8 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IBM's technical support associates salaries here and to read reviews specifically about salary and benefits at IBM for technical support associates, click here.
How is the work culture at IBM for Technical Support Associates?
Work culture at IBM for technical support associates is rated 4.2 out of 5 by 8 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at IBM. To read reviews specifically about work culture at IBM for technical support associates, click here.
How is the job security at IBM for Technical Support Associates?
Based on 8 reviews on AmbitionBox, IBM's technical support associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IBM for technical support associates, click here.
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