Hitech Digital Solutions Customer Service Representative Reviews by 10 Employees | Rated 4.1/5

10 reviews found

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Customer Service Representative in Ahmedabad

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 28 Sep 2024

Likes

Company Culture & Environment

Dislikes

Politics

Customer Service Representative in Ahmedabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 21 Jun 2024

Likes

Work culture

Dislikes

Appraisal are less

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Representative in Ahmedabad

Full Time

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Feb 2022

Likes

Work culture ,team work and environment of employees as well office

Dislikes

Nothing as such

Work Details

Very flexible and enjoying work culture

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 10 Jun 2020

Likes

Tye company is good for new comers they will get higher salary apart from current employee.

Dislikes

Compensation is decent, but growth is slow. Due to covid 19 they decide to not given any increments and promotion but we all are working well in this situation that's very bad experience.

Work Details

My work is slightly challenging as i have to look after thr entire product life cycle as well as manage day to day yield operations. As long as i get to work closely with the client, it will be great learning experience.

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Mar 2020

Likes

N/A

Dislikes

N/A

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Business Process Management Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 09 May 2021

Likes

Good work environment and culture. Teammates are supportive. There is a huge cafeteria and gaming arcade for chilling. Well management system. Company policies are not good. They are given very poor salary as per your quality.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 1 years before which you cannot resign. On the job training is not given to new joinees.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

BPM Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 31 Dec 2019

Likes

Everyone is too ground to the earth

Dislikes

A lot of favouritism and biased managers

Work Details

My work was to quality check the work done by the vendors and make them ready to dispatch to the clients

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

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Customer Service Representative in Ahmedabad

Accounting & Taxation Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 21 Dec 2018

Likes

Colleagues come from different cultural back grounds and we work happily in collaboration.

Dislikes

Job security , No work life balance , Salary appraisal not satisfactory

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Customer Service Representative in Ahmedabad

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 17 Jan 2024

Likes

Nothin

Dislikes

Conn

Work Details

Work related travel: This is a desk job.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Customer Support Executive in New Delhi

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Data Science & Machine Learning Department

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posted on 26 Sep 2024

Likes

good skills nd good learnging

Dislikes

three members are danger to company 1.Mr. Vaibhav Bhonde & Janak Panchal & Graham (HR) this people are very poor nd polticals of employee

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Ahmedabad

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Customer Success Department

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posted on 10 Jun 2024

Likes

All good

Dislikes

I dont find anything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Associate in Nagpur (working remotely)

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

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Company Culture

1.0

Work Satisfaction

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Salary & Benefits

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Job Security

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Work-Life Balance

posted on 17 Apr 2024

Likes

Nothing is there to like .

Dislikes

The worst part is the toxic environment cultivated by the company. Instead of fostering a supportive work environment they resort to personal attack to personal attack on employees private lives, creating a toxic atmosphere of fear and mistreat. Moreover the company has a troubling pattern of firing employees at will . They demand rent less work without breaks or appreciation , offer low pay, and engage in personal attack. Job security? Non existent. Save yourself and stay away...Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Ahmedabad

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 06 Oct 2023

Likes

It wqs good experuence.

Dislikes

Work Details

Work policy: Some people work from home and some from office.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Ahmedabad

Full Time

Aviation Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Jan 2023

Likes

Relaxed atmosphere, work culture. Regular events. No Layoffs in adverse situations.

Dislikes

6 Days working on 2 Saturdays

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 02 May 2023

Likes

Work culture

Dislikes

Salary , hike

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Ahmedabad

Full Time

Business Process Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Nov 2022

Likes

All over Calture good

Dislikes

None

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Ahmedabad

Full Time

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Sep 2021

Likes

Superb experience about hi-tech I solution llp

Dislikes

Superb experience about hi-tech I solution job

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Associate in Ahmedabad

Full Time

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Apr 2022

Likes

All matters are well and good.

Team Lead (working remotely)

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Jan 2023

Likes

Friendly environment where your suggestions and concerns are all heard. A great scope to learn and progress one's career. After 6 months of engagement, Hitech gives the option to switch fields/roles within the organization.

Dislikes

There is a systematic approach to dealing with every problem that properly follows all hierarchical checkpoints, which sometimes becomes a bit cumbersome & time consuming.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Design Engineer in Ahmedabad

Full Time

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

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Work-Life Balance

posted on 31 Aug 2024

Likes

Working at Hitech Digital is great. My teammates and colleagues are very friendly, all my managers are very supportive. They try to encourage all team members which makes it a positive place to work. My mentors guide me to focus on learning and developing new skills which has helped me grow in my career. Salary is decent and managers are accommodating regarding leaves. The scorecards are very transparent and rewarding. The company's work culture is good, and the engineering department is one of the best divisions to work in....Read More

Dislikes

Work Details

Work days: Alternate Saturday off

Work related travel: This is a desk job.

Assistant Manager in Ahmedabad

Full Time

Content Management (Print / Online / Electronic) Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 31 Aug 2024

Likes

Working at HitechDigital has been a fantastic experience! Right from the work culture to the opportunities for growth, Hitech provides a very supportive environment for all its employees. The management and the team members are very cooperative, understanding and friendly. I remember how the company went above and beyond and helped all the employees who were affected by the COVID crisis. From providing daily meals, to helping find hospital rooms to be admitted to, the entire team was super helpful. One of the best things that I like about Hitech is that help all employees maintain a good work-life balance. Overall, great place to work at!...Read More

Dislikes

I like everything about Hitech!

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Ahmedabad

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Apr 2024

Likes

The company culture is very good in hitech. they celebrate each and every festival with lot of joy. if you are a person who enjoy cafe alot. they have seprate floor for that and you can do lot of activities over there.

Dislikes

don't want to share

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Representative in Ahmedabad (working remotely)

Full Time

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 20 Dec 2024

Likes

Work life balance

Dislikes

No promotions

Image Editor in Ahmedabad (working remotely)

Full Time

Other Design Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 16 Dec 2024

Likes

Work from home policy

Dislikes

Long list in a few words Payment is very very bad Work time more than 12 hours in a day No work life balance

Aeronautical Analyst in Ahmedabad (working remotely)

Full Time

Aviation Engineering Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

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Skill Development

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Company Culture

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Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Nov 2024

Likes

Company Culture On time salary Transparent incentive policy

Dislikes

Future growth in current field is limited Salary is low as as compared to industry standards

Associate Director in Ahmedabad

Full Time

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 19 Nov 2024

Likes

A lot of scope to learn and develop.

Dislikes

Culture

Mechanical Engineer in Mumbai

Full Time

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2024

Likes

All work is good

Dislikes

everything is good

Customer Support Representative in Sagar (working remotely)

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

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Work-Life Balance

posted on 09 Oct 2024

Likes

Permanent work from home

Dislikes

Appraisals & promotions

Senior Designer in Ahmedabad

Full Time

Engineering & Manufacturing Department

4.0

Overall Rating

4.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 31 Jul 2024

Likes

👍🏻 Like

Dislikes

👎🏻 Dislike , Dislike Dislike

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AmbitionBox has 10 Hitech Digital Solutions reviews submitted by Hitech Digital Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hitech Digital Solutions is the right company for...Read more

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Hitech Digital Solutions Customer Service Representative Reviews

Hitech Digital Solutions Customer Service Representative Reviews

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