This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 21 Mar, 2019
Overall Rating
1.0/5
How AmbitionBox ratings work?
Category Ratings
1.9
Company culture
1.9
Skill development
1.9
Promotions/Appraisal
1.3
Job Security
1.3
Salary & Benefits
1.3
Work-Life balance
1.0
Work Satisfaction
HGS is rated
1.0 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
1.0 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Customer Support Representative in
Bangalore / Bengaluru
CSR Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2018
Likes
Working in WFM department
Dislikes
Few girls complained without any proof that I sexually harassed them. Which was very upsetting for me. Because of this I had to bear a lot of losses. So I did not wanted to continue my career in HGS.
Work Details
My work was to resolve customer queries or concerns regarding the services through call and email.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Representative in
Bangalore / Bengaluru
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2018
Likes
nothing
Dislikes
Treatments towards north Indian people.
Work Details
Boring
Work timings: Strict Timings
Work related travel:This is a desk job.
Similar companies for Customer Support Representative
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Associate in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Dec 2024
Likes
Liked nothing at all
Dislikes
Salary is around 23 to 28k ctc.
In the name of dynamic process there is no urge to develop a stream to the process
Favoritism is at top from superiors, offcourse for females only. (IYKYK)
Contract which gets renewed every month,
Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you.
No job security at all
Quality Analyst in
Mysuru / Mysore
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Salary & benifits
Dislikes
Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Sales Executive in
Buxar (working remotely)
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Dec 2024
Likes
Hinduja global solutions is best company
Dislikes
No
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2024
Likes
Super
Dislikes
Superb environment to work
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Quality Analyst in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Everything is good
Dislikes
Nothing is bad in HGS
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 25 Nov 2024
Likes
I like work culture and good environment and support in a team.
Dislikes
Salaries and benefits apprisals.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Quality Analyst in
Mumbai
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Time to time salary good work culture good work environment
Dislikes
In case of mediclaim some long process to disburse
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Nov 2024
Likes
I learned lot from hgs because it's my first job experienced was good
Dislikes
No
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Best place to start your career
Dislikes
Noting
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Process Associate in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 14 Nov 2024
Dislikes
I don't have a work satisfaction.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Other HGS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Business Analyst in
Mumbai
Full Time
·
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Semi Government cultural, no new learning, HR become project manager
Dislikes
No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relationship Officer in
Durgapur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Nov 2024
Likes
Work environment: Some say the work environment is good, flexible, and supportive.
Training and career development: Some say that HGS offers good training and opportunities for skill development.
Global presence: HGS has a global presence, which can provide opportunities for international exposure.
Friendly management: Some say that the management is friendly.
Dislikes
Low pay: Some say the pay is low and unlivable.
Poor management: Some say the management is poor and doesn't appreciate hard work.
No work life balance: Some say there is no work life balance and pressure.
Unrealistic requirements: Some say the daily requirements are unrealistic.
Lack of support: Some say there is no support on the workplace.
Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Associate in
Mumbai
Full Time
·
HR Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Okay
Dislikes
The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Claim Processing Executive in
Bangalore / Bengaluru
Full Time
·
Health Informatics Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.
Dislikes
This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
DGM in
New Delhi
Full Time
·
Other Hospital Staff Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 Sep 2024
Likes
Hinduja policy is god for one oTT there no policy for employees
Dislikes
There is HR Vaishali and she is not even want talk or listen employee problems
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Consultant in
Chennai
Full Time
·
Health Informatics Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 10 Jul 2024
Likes
Best organisation for freshers to start their career
I joined as a fresher and gained more knowledge about healthcare.
Thanks to HGS!
Dislikes
Appraisal and rotational shifts
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Process Consultant Trainee in
Hyderabad / Secunderabad
Full Time
·
Payroll & Transactions Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Jul 2024
Likes
Nothing
Dislikes
They make us work 2x times faster like robots. They will increase the targets frequently. During the initial days they will say 2 week offs but when the time passes they will ask us to work on the week offs in the name of deficit hours without showing the proper data. And the office politics are the worst they will have the personalgrudges which they will show during the appraisals and promotions....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Executive in
New Delhi
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jul 2024
Likes
I worked very well in Hinduja and DBS Bank India Limited, worked with an honest team.
Dislikes
I worked very well in HGS pvt Ltd and DBS Bank India Ltd.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Senior Executive in
Indore
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 08 Jun 2024
Likes
Good managers helping member in my team whenever you have required additional learning is provided also available some games in office which is removing your stress and so many more
Dislikes
Increment & time is not fixed that's why some time it is problemetic
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Senior Executive - Finance in
Gurgaon / Gurugram
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 May 2024
Likes
ACTUALLY NOON.COM IS VERY GOOD COMPANY, IT IS SISTER COMPANY OF THE EMAAR PROPERTIES (BIG ONE REAL STATE CO.)
But I Worked with noon as a outsourcing of MYND solutions.. mynd also very big and good company but you all guys know when we are in offrole then some benefits and salaries depend upon outsourcing company side...
Otherwise Noon pay very good salary pay.. higher then your expectation ...
Through mynd i worked with Noon 4.6 year total..
If you have good manager then all company look good......Read More
Dislikes
Through mynd integrated solutions
* Mobile expenses and other net expenses not received
* Gratuity considered , CTC part (it not good)
People also ask about HGS's Customer Support Representatives
How is HGS to work for?
HGS is rated 1.0 out of 5, based on 3 reviews by employees on AmbitionBox.
HGS is known for Company culture which is rated at the top and given a rating of 1.9. However, Work Satisfaction is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at HGS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HGS?
According to AmbitionBox ratings, HGS employees rate its salary and benefits as 1.3 out of 5. You can know more about HGS Salaries at AmbitionBox
How is the work culture at HGS?
Work culture is rated 1.9 at HGS by 3 employees. While job security is rated 1.3 and work-life balance is rated 1.3 at HGS. Read detailed reviews by employees of HGS on AmbitionBox.