Hexaware Technologies Customer Service Associate Reviews
based on 26 reviews
Updated 19 Nov, 2024
Overall Rating
4.1/5
How AmbitionBox ratings work?
Category Ratings
4.0
Skill development
4.0
Salary & Benefits
3.9
Job Security
3.9
Company culture
3.8
Work-Life balance
3.6
Work Satisfaction
3.6
Promotions/Appraisal
Hexaware Technologies is rated
4.1 out of 5 stars on
AmbitionBox, based on 26 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Hexaware Technologies is rated
4.1 out of 5 stars on
AmbitionBox, based on 26 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Hexaware Technologies Customer Service Associate Reviews
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26 reviews found
Sort by:
Popular
Customer Service Associate in
Nagpur
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Nov 2024
Likes
being a fresher they have highest package to offer for candidtaes selected in intl BPO
Dislikes
Starts with management one of the terrible magangement and toxic managers. Transportation team is really challenging and can give you hard time whenver they want and you can't complain about it. Work-culture is very toxic worst policies are there you can't get ill or else you'll face deductions from salary, yes you can apply SL but they have vpa ratings. Job insecurity would always be there if management don't like you than it's over for you....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bhopal
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Nov 2024
Likes
Good Communication Skills development faculty
Dislikes
Work load
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
What people are saying about Hexaware Technologies
There is no fixed salary..we will receive the payment depends upon the rating
Work Details
Work policy:
Due covid 19 2 years we got work from home
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Nagpur
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 08 Dec 2022
Likes
Securities on work place
Dislikes
Working hours,
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Mumbai
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Apr 2024
Likes
environment , some thing new to learn
Dislikes
nothing else, all is good
Customer Service Associate in
Nagpur
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jul 2022
Likes
Freedom,management support.
Dislikes
Nothing to say , everything is fine
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Nagpur
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 May 2022
Likes
All thing
Dislikes
Nothing'
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Nagpur
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jul 2022
Likes
Good work to place
Work Details
Work related travel: This job involves
Travel Within City.
Customer Service Associate (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Nov 2023
Likes
Heaven to work
Dislikes
I wish I could write something here
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Millenium business park, Mahape.Ghansoli
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Jul 2023
Likes
Experience was good with company..
Dislikes
I am also disappointed, because I have completed my 34 days notice period, but company just provided my 24 days salary, but still 10 days I have not received and also my experience letter not provided. I spoke to H.R and team leader, but no one has giving me response.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate in
Ghansoli MBP
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
I would like to say 1 thing salary should not be in rating base ..
Dislikes
Overall the company is good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Nagpur
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jun 2022
Likes
Nothing
Dislikes
Everything
Work Details
Hectic
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Cheenai, Tamil Naidu
Mumbai Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jul 2021
Likes
Permanent job, friendly behavior, always support customer&policyis good who hier also fresher candidate
Dislikes
I m working for fist time in this company so I can't found atlest now anything to be dislike
Work Details
I m just apply to this not worked yet
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Navi Mumbai
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 16 Apr 2021
Likes
Work culture
Dislikes
No cooperation
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Hexaware Technologies's Customer Service Associates
Is Hexaware Technologies a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 26 employee reviews, it's clear that most customer service associates have a positive experience working at Hexaware Technologies. Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about skill development and career growth on AmbitionBox.
Does Hexaware Technologies pay their Customer Service Associates well?
According to AmbitionBox reviews, Hexaware Technologies customer service associates rate their salary and benefits at 4.0 out of 5, based on 26 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Hexaware Technologies is generally seen as a place that values and rewards its workforce fairly. You can know more about Hexaware Technologies's customer service associates salaries here and to read reviews specifically about salary and benefits at Hexaware Technologies for customer service associates, click here.
How is the work culture at Hexaware Technologies for Customer Service Associates?
Work culture at Hexaware Technologies for customer service associates is rated 3.9 out of 5 by 26 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Hexaware Technologies for customer service associates, click here.
How is the job security at Hexaware Technologies for Customer Service Associates?
Based on 26 reviews on AmbitionBox, Hexaware Technologies's customer service associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Hexaware Technologies for customer service associates, click here.
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