HCLTech Customer Service Representative Noida Reviews

Likes

HCL is a great organization to work with. It provides lots of benefits and also HCL takes well care of its employees. They have helped a lot during the tough times of pandemic. Job security is 100%. Happily served 2 years as a fresher.

Dislikes

As a fresher salary was less but other benefits are too good. Plus the job security and new learnings makes the organization perfect

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good for freshers. Low salary package. Good for Entry level. Too much internal politics. No development in skills. Average appraisal is below 5 percent. Transport deductions only for males. Invest very less for employee growth. Compensation is below market standard . One can join HCL because of its reputation , nothing else. Employees are charged very high for every facility and take home salary is much less than any other. Health benefits, transport are extremely expensive....Read More

Work Details

Work timings: Strict Timings

Likes

I didn't work there at the time of lockdown. I leave the job earlier than that.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More

Work Details

Generally speaking, my work is slightly challenging as I have to look after the entire product marketing and distribution life cycle as well as manage day-to-day yield operations. Pitching for my company as a marketer gets tiring and the task is slightly

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was good experience.

Dislikes

I think Sallery is less.

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Likes

Company havent given the stat bonus and there is no one whome we can speak to pathatic

Dislikes

No management

Work Details

Hactic

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.