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Premium Employer

HCLTech

Compare

3.5

based on 34k Reviews

Filter reviews by

HCLTech Customer Service Executive Chennai Reviews

based on 9 reviews

Updated 6 Jun, 2024

Overall Rating

4.4/5

How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.8

Company culture

3.4

Skill development

3.2

Work Satisfaction

3.1

Work-Life balance

3.0

Promotions/Appraisal

2.7

Salary & Benefits

Top Mentions in HCLTech Customer Service Executive Chennai Reviews

9 reviews found for "salary"

Return to all reviews

Customer Service Executive in Chennai

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 06 Jun 2024

Likes

brand

Dislikes

night shift- DPO - Salary at starting of career and all

Customer Service Executive in Chennai

Authorization Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 05 May 2022

Likes

Good environment. Good people. Good start

Dislikes

Work pressure. Target problems.salary issues

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Chennai

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 May 2021

Likes

Good work environment. It is very good for freshers to start their career & very supportive leads & teammates.

Dislikes

Salary is low & career growth will be very low.

Customer Service Executive in Chennai

Am5 Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 18 Mar 2019

Likes

Thanks for inquiring about job in HCL BPO sector yes there is a job no position growth or expected appraisal won't raise but you can die hard and end up with nothing that's what I feel now HR manager never come in volunteer but come after employees problems reported via managers alone.... Never consider seniors but someone will come from somewhere they will be senior occupation and their pay scale is higher than us... Which way it's just....money changed, GST introduced but Pascale for tenured employees not raised instead new joinees get those.... Is this right??? Or wrong think... Are you happy about my feedback......Read More

Dislikes

Never considering tenured employees position or appraisal soon

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Service Executive in Chennai

customer care Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 01 Aug 2019

Likes

I worked for chat process the work will be good and the working environment will be fine,there is no complaint about job security, if you jump to another company the brand name of hcl plays a major role. according to HCL if you want to switch the process they will switch you internally after several requests.

Dislikes

The only bad about HCL bserv is the hike, compensation, incentive and salary is verryyyyy poor.

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Service Executive in Chennai

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 17 Dec 2018

Likes

Totally waste of your time.

Dislikes

I dislike totally hcl and it's salary worst.

Work Details

Hectic but no use waste of time

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Chennai

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 15 Mar 2019

Likes

Manager and TL was good

Dislikes

Appraisal, salary, carrier growth

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about HCLTech.

Customer Service Executive in Chennai

CUSTOMER SERVICE REPRESENTATIVE Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 22 Feb 2018

Likes

Dislikes

Poor compensation and insufficient salary

Work Details

Placing purchase orders to customers online using sap tool. Order Management

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Chennai

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Nov 2019

Likes

Career Growth, Employee Engagement & WLB

Dislikes

Compensation was reduced when there was a change in the process assigned

Work Details

Work timings: Flexible Timings

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What people are saying about HCLTech

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beautifulcutlet

works at

HCLTech

Salary discussion for Accenture India

I completed My interviews for Application Tech Support Practitioner Accenture India I have 6 years of experience as a Network Security Engineer currently working with HCL Technologies How much should I ask as Expected CTC? CCTC 7.25 LPA

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People also ask about HCLTech, Chennai Customer Service Executives

Is HCLTech, Chennai a good place to work for Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 9 employee reviews, it's clear that most customer service executives have a positive experience working at HCLTech, Chennai. Job Security holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about job security and salary & benefits on AmbitionBox.

Does HCLTech, Chennai pay their Customer Service Executives well?

According to AmbitionBox reviews, HCLTech, Chennai customer service executives rate their salary and benefits at 2.7 out of 5, based on 9 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech, Chennai's customer service executives salaries here and to read reviews specifically about salary and benefits at HCLTech, Chennai for customer service executives, click here.

How is the work culture at HCLTech, Chennai for Customer Service Executives?

Work culture at HCLTech, Chennai for customer service executives is rated 3.8 out of 5 by 9 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech, Chennai for customer service executives, click here.

How is the job security at HCLTech, Chennai for Customer Service Executives?

Based on 9 reviews on AmbitionBox, HCLTech, Chennai's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, Chennai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech, Chennai for customer service executives, click here.

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AmbitionBox has 9 HCLTech reviews submitted by HCLTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HCLTech is the right company for you. 72% of employees reported the workin...Read more