HCLTech Customer Response Executive Reviews

Likes

Company is an excellent, female’s employees are over protected by the organisation. Company has health insurance that is very useful. They have so many benefits for pregnant ladies like insurance also in cabs they will carefully taken care. Infrastructure is awesome.

Dislikes

HR will not respond properly. No one will question what every happen inside the project. Some managers are from heaven so no one can ask anything to them even they hurt the employees emotionally inside the project. There is no rules for the heavenly managers.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Some stability,learning opportunities

Dislikes

Manager given too much power even if he's incompetent, HR non existent , too much politics like manager can twist company policies against u and there is no check. Leadership needs to be more competent. New comer less experience, average performance, but managers favorite will get appraisal in first few months even. While u beinga great performer but boss doesn't personally like u, he will gv appraisal that too hike of 6% in 2.5 years (first appraisal after 2.5yrs). Unequal policies, company running on whims...Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work stations, parking zones, all facilities like cafe, washrooms, infrastructures even locations are very excellent and multiple projects gives you opportunities not to go anywhere, ......

Dislikes

Females dont have general shifts when they become mothers so that they will not use the day care facility from the co. And it will impact to the womens employess work performance to their project.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No Comments

Dislikes

If you ask for an increment they will say it like we're not doing well and the client is not happy with our performance. But their financials say there's a huge profit.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

They ensure that they make all arrangements for employees to develope their skills in all possible ways

Dislikes

Nowadays I feel that they are considering only the organization growth not about the employees genuine concerns which leads employees to get frustrated at some point.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Food available everytime in cafeteria. Outside view is good .

Dislikes

Perks and benefits are not good and deduction in salary on the basis of performance which is not good by compony . Every employee wants more and more hikes and who do not perform well for money . Who wants deduction but compony policy is to deduct from variables on the basis of performance .washrooms and breakout area are not hygienic .

Likes

Biased managements

Dislikes

I have been working here from 2.5 years and there was no hike from past 2 years last month received hike even that is not justified. No Proper clarification for anything, Their Unified ticket tool is also not worth their team is not responding properly. They are just closing the tickets without clarifications.

Likes

Nothing

Dislikes

Seriously a bad management, no humanity, no concern for agents, no appraisals, no incentives, no perks, no bonus, no outings, no enthusiasm, they won't even care if you are sick you are supposed to come to office faint or die and then they would accept that you are actually sick orelse you can never get sick as per them

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Likes

What stands out to me about IBC Techno is the opportunity for growth. The company offers a clear path for career advancement and supports continuous learning through training, certifications, and mentorship programs.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

If you are mechanical engineer then please do job in small scale industries but dont join this HCL as mechanical engineer. They dont give hikes more than 3% on your CTC. Be jobless and frustrated but once you join, its more frustrating than being jobless

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Dislikes

1) No Appreciation 2) No encouragement 3) For HCL you are only a resource who are working to generate revenue. But you don't dare to ask any rewards of your hardwork. If you will ask also no one will bothered. They ll treat you like you don't exit . Company only knows how to take from you. Inflation ll be completely ignore by hcl. If you are earning 100 rs in 5 years you ll reach out 102 rs where as inflation rates ll be much hire. Sometime you have to borrow money to survive while working in HCL....Read More

Likes

No such

Dislikes

Managers will never promote you instead rate you below so that you will never get hike. Managers think they are owners of company. Never value your skills as fresher if you ask they will put in Service desk. No skill fresher will be in developer roles. Skilled fresher will be in Service desk/ Supporting roles

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security at HCL is generally stable. Work-life balance, however, largely depends on the project, client, and manager.

Dislikes

HCL offers stable job security; however, career growth opportunities, including promotions, rewards, and salary increments, are limited. Working harder or more dedicatedly often results in being assigned additional responsibilities rather than receiving recognition through salary increases or promotions.

Likes

Benefits including maternity policies, medical bill claiming are good

Dislikes

Poor appraisal process.work life balance depends on the project.Not learning anything new.Freshers when they look for other job opportunities, it will be difficult.HR won't be available for addressing your issues.

Likes

Nothing is likable in this company.

Dislikes

1. No salary hikes. 2. No perks of being an employee at this valuable company. 3. Experienced people stay silent no work done by them.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Healthy environment and encouraging for personal growth

Dislikes

Increments and promotion system. Especially a system where many a times your increment is delayed by months or even quarters, but company have no policy to give arrears

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.