GUS Education India Customer Success, Service & Operations Department Hyderabad / Secunderabad Reviews

Likes

Worklife Balance is something impeccable at GEI. Annual promotions are good too.

Dislikes

If you're in management, make sure you're on good terms with Dr. Jose and Anton, the deputy CEO. They don't tolerate disagreement. I was surprised to learn that at GEI, they can decide not to hire someone if the departing employee doesn't accept the retention efforts, even if you complete the entire notice period. They resist any changes. It seems like GUS, the parent organization, could really benefit from some fresh leadership, like Max E...Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Good work life balance but many senior take adavntage of their positions. Management is not aware of it and its fifficult for an individual to voice out. Salary is satisfying. Work life balance is well maintained.

Dislikes

Corporate politics. No job security. No respect to the hardwork. Bootlickers have more job security then hardworker.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No coordination between the management. Having grudges on employees just planning to remove the employees at any cost no matter it takes, no job security and the work culture is worst no one is friendly and simply blamed on work and nothing is good over there.

Dislikes

Very worst company

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing much except salary on time & pick-and-drop facility.

Dislikes

Unfortunately, my experience at GUS Education India - Hyderabad Office, has been deeply disappointing due to systematic favouritism within the organization. The management's preferential treatment towards employees from the local community, especially towards the people from Telangana, is blatantly evident. This bias extends to promotions, salary hikes, and performance ratings. Despite consistent hard work and good performance reviews throughout the year, employees who are not from Telangana or who do not belong to the Telugu-speaking community find it nearly impossible to advance in their careers here. Merit and contributions seem to take a backseat to personal connections, favouritism and cultural affiliations, undermining the organizations claims of providing equal opportunities. The situation has worsened in the last few years, especially since the new HR head joined, with many talented individuals leaving the company over the past two years due to the discriminatory environment. It's baffling how "GUS Education India - Hyderabad" continues to claim the title of a "Great Place To Work" while failing to ensure fair treatment and inclusivity for all employees. Most notably, "GUS" demonstrates inconsistencies in compensation practices by offering varying pay packages to individuals in identical designations. These discrepancies occur regardless of prior experience or current salary. Locals tend to receive higher compensation packages, while candidates from outside the regions are often offered lower pay, highlighting a disparity in treatment. If you are considering joining this company and are not from the local community, I would strongly recommend thinking twice. A workplace should value diversity and merit. Sadly this is not the case here in GUS Education India....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

1) Job security, During pandemic multimillion dollar companies were forced to implement layoffs, GEI stood out as a rare exception by not only retaining its entire work force, but we also ramped up, even food was provided for the staff working from office during pandemic. 2) Work Life Balance :- More than 95 % of the teams operatein India & UK shift with a mandate, Sat & Sun off, dont think so any other ed tech company has this approach of fixed offs. 3)Two way Company Provided Transport. 4)Growth :- If you have the right skill set GEI is the best place for any one to be in, i have see tremendous growth opportunities, employees joined as associates made their way untill AM & TL's within the span of 4-5 Years, 5)Skill Development:- Free access to Learning platform's to upskill our-self. 6)Open door Policy with leaders & MD:- Any one can walk up to our MD or senior leaders with their concerns....Read More

Dislikes

1) Not much to mention, every organization will have issues, and they are part and parcel of corporate life

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The Managers are really understanding and they help you in every possible way. The office environment is very friendly and helping. The corporate policies and values are correctly followed.

Dislikes

There should be a work from home policy for people who actually need it, as currently there is none. Also, a speedy and responsive HR team is required, along with the finance team so that the person doesn’t get mentally drained of his arrears don’t come on time.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No work load

Dislikes

Management is zerooooo

Likes

There is nothing to like if u work for German University. Tl and managers works like Leeches.

Dislikes

Worst company with worst TL, managers and their higher managers. HR having a conversation with Advisors is a myth.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worst company Very slow interview process Put candidates on hold at last moment Worst Management Third class HR with no commitments.

Work Details

Work days: Monday to Friday (Flexible Timings)