Globiva is rated
2.7 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Globiva is rated
2.7 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Globiva Customer Care Executive Kolkata Reviews
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16 reviews found
Sort by:
Popular
Customer Care Executive in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 May 2024
Likes
Nothing
Dislikes
Everything
Bhr charu, kuch bhi problem, dekhti hoon or 4 mahine baad bhi same apna issue puchoge kya hua, kya status h problem ka, dekhti hu
Saare AM bhi aise hi h, chahe Harish ho ya Umesh chand
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 20 Sep 2023
Likes
Tl & manager were good
Dislikes
Upper management being to much reliant on client decision
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 05 Nov 2023
Likes
Some of the people were genuine and you will get good guidance from them.
Dislikes
Terrible job security, they will kick you out and then text you for rehiring. Half of the salary will be deducted for crappy reason.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Top Globiva Customer Care Executive Interview Questions
Guys please stay away from hena trainer she forced me to quit this job she is the worst girl ever i have ever seen in this company, she literally play mind games with everyone only sirf dusro ki majboori ka fayda lena hi iska kaam hain
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Jul 2023
Likes
Good place to work
Dislikes
Processing is late
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2023
Likes
The trainer was good and good to know alot but being good is wrong thn they will trick you with mistakes during work and then ask to leave that the speciality of Globiva
Dislikes
Each and everything worst management
Work Details
Work policy:
If you are not performing well wfo otherwise wfh
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Oct 2023
Likes
The manager is very supportive
Dislikes
A little pressure
You are reading trusted reviews. Keep reading to find out more about
Globiva.
Customer Care Executive in
Kolkata
Part Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 May 2023
Likes
Work culture is good out here
Dislikes
Salary is very low out here
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
My experience was good in globiva as colleges used to be good and supportive.
Dislikes
I disliked only one thing which is time management as sometimes organization asks the employees to extend their working hours without any pay so in my opinion there should be some pay for working extra hours as well as if someone works extra even one hour hence it should be considered as OT.
Work Details
My work life was fine and productive.
Work timings: Flexible Timings
Customer Care Executive in
Kolkata
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 28 Apr 2024
Likes
Nothing
Dislikes
Nothing
Customer Care Executive in
Kolkata
Ola Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 10 Dec 2021
Likes
Good people but terrible management.
Dislikes
Not good enough as a workplace if you care about your mental well being.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kolkata
Customer Service Executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Nov 2021
Likes
Most pathetic organisation. People there are more into personal things rather than professionals. Specially one QA there ia not helpful at all in the name of help he behaves very rudely.
Customer Care Executive in
Kolkata
Customer Care Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 21 Apr 2022
Likes
NA
Dislikes
Bad Office Politics, Biasness, No Salary hike, Even after serving Notice they haven't provided me my Relieving letter. I got the letter after one year that too after sending multiple emails to management.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Kolkata
Micro Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Mar 2021
Likes
Good management, good environment,their policies are also good
Dislikes
Nothing
Work Details
Good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Customer service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Apr 2020
Likes
Terrible management, they don't want to pay you for the work you do, frequent changes in shifts and the process, issue does not get addressed, employees get targeted.
Dislikes
Worst BPO, worst experience
Work Details
Customer support
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about Globiva, Kolkata Customer Care Executives
Is Globiva, Kolkata a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 16 employee reviews, it's clear that most customer care executives have a below average experience working at Globiva, Kolkata. Salary & Benefits holds the highest rating at 2.6, while career growth is rated the lowest amongst all factors at 2.0. Read reviews about salary & benefits and career growth on AmbitionBox.
Does Globiva, Kolkata pay their Customer Care Executives well?
According to AmbitionBox reviews, Globiva, Kolkata customer care executives rate their salary and benefits at 2.6 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Globiva, Kolkata's customer care executives salaries here and to read reviews specifically about salary and benefits at Globiva, Kolkata for customer care executives, click here.
How is the work culture at Globiva, Kolkata for Customer Care Executives?
Work culture at Globiva, Kolkata for customer care executives is rated 2.6 out of 5 by 16 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Globiva, Kolkata for customer care executives, click here.
How is the job security at Globiva, Kolkata for Customer Care Executives?
Based on 16 reviews on AmbitionBox, Globiva, Kolkata's customer care executives rate job security at 2.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Globiva, Kolkata. To read reviews about job security at Globiva, Kolkata for customer care executives, click here.
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