This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 10 Jun, 2020
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
4.3
Work Satisfaction
4.0
Job Security
4.0
Promotions/Appraisal
3.3
Company culture
3.3
Salary & Benefits
3.3
Work-Life balance
3.3
Skill development
Genisys is rated
3.3 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Genisys is rated
3.3 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Customer Support Executive in
Bangalore Rural
Shantinekatan office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Mar 2021
Likes
Nothing, Genisys managers, supervisor and management very much unprofessional.
Dislikes
This company is meant for those who are 12th pass and they lack professionalism. Especially HR department and so called manager's there.
Work Details
Dull
Work days: Alternate Saturday off
(Strict Timings)
Customer Support Executive in
Bangalore / Bengaluru
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Oct 2024
Likes
Good support of management
Dislikes
Environment
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Aug 2024
Likes
Na
Dislikes
Work culture is not that good .....
Customer Care Executive in
Bangalore Rural
Trading, Asset & Wealth Management Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Jan 2022
Likes
Terrible experience
Dislikes
They do not care about employee just they care is work like dogs they do not provide any benefits like cab salary is way too less Hr policies really sucks
Work Details
Pathetic
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bangalore / Bengaluru
CSE Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 16 Jun 2022
Likes
Very bad experience.
Dislikes
Everything.
Work Details
Very bad.
Work days: Rotational Shift
(Strict Timings)
Employee Benefits
Nothing.
Relationship Manager in
Bangalore / Bengaluru
Calls Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Team leader and the team mate and the office atmosphere.best office i have been worked ever.
Dislikes
Security and the quality feed back
Work Details
Excellent
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bangalore / Bengaluru
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Dec 2021
Likes
Team work is the only one prog
Dislikes
NA
Work Details
It's good
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Bangalore / Bengaluru
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Nov 2021
Likes
Work and process
Dislikes
Supervisor support
Work Details
Nothing
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Other Genisys Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Associate in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Jul 2023
Likes
Working Atmosphere is good
Dislikes
Salary is very low
Quality Analyst 1 in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2023
Likes
Nothing
Dislikes
managers and other colleague involving in personal life
Transition Manager in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2022
Likes
Good environment
Dislikes
Learning focus required
Work Details
Not much of pressure
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
I'm fresher graduatr in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2024
Likes
No targets, no work pressure, friendly environment
Dislikes
No hike in salary until agent got promoted
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior media campaign specialist in
Bangalore / Bengaluru
Full Time
·
Digital Marketing Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Nothing
Dislikes
Micro management and no work life balance
B.P.O in
Itpl
Full Time
·
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Sep 2022
Likes
Nothing I was liked there
Dislikes
All the rules and regulations
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Risk Analyst in
Bangalore / Bengaluru
Risk Advisory Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jan 2022
Likes
Worked in the company for 2 years. Company cheated us. We were a team of 10 memeber put to work in client location and they forced us to work with no hike or promotion or any perks. They made us sign something called service aggreement telling it's not a bond. But they used that aggreement as a bond and misused.
It's been 8 months that I have left the firm and till day my full and final settlement is not cleared. They are still making stories and playing with us....Read More
Work Details
Horrible
Work days: Monday to Friday
(Strict Timings)
Customer Support in
Bangalore / Bengaluru
Domestic Marketing Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 25 Apr 2022
Likes
Work culture.
Dislikes
The bad one is if agent did something wrong instead of telling his fault.they treat it very badly. They directly dismiss the agents.
Work Details
Happy
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Technical Consultant 2 in
Bangalore Rural
Quality Assurance and Testing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Apr 2022
Likes
Work life balance
Dislikes
Nothing
Work Details
Balanced
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Genisys's Customer Support Executives
How is Genisys to work for?
Genisys is rated 3.3 out of 5, based on 2 reviews by employees on AmbitionBox.
Genisys is known for Work Satisfaction which is rated at the top and given a rating of 4.3. However, Company culture is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Genisys read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Genisys?
According to AmbitionBox ratings, Genisys employees rate its salary and benefits as 3.3 out of 5. You can know more about Genisys Salaries at AmbitionBox
How is the work culture at Genisys?
Work culture is rated 3.3 at Genisys by 2 employees. While job security is rated 4.0 and work-life balance is rated 3.3 at Genisys. Read detailed reviews by employees of Genisys on AmbitionBox.