Gartner Customer Success, Service & Operations Department Reviews

Likes

The team is incredibly collaborative, always helping each other to succeed The company fosters an inclusive, diverse, and respectful workplace where everyone can thrive

Dislikes

The company understands the importance of personal time and offers flexible working hours to ensure a good worklife balance Management listens to employee feedback and is committed to making changes based on that input, which makes you feel like your voice matters

Likes

The culture is one of collaboration and teamwork, where individual contributions are seen as key to the overall success of the organization The company promotes a healthy worklife balance with flexible hours and remote work options, helping employees to manage personal commitments alongside professional responsibilities

Dislikes

Employees are encouraged to learn from each other and grow, making it an ideal environment for career advancement Leaders are dedicated to the professional growth of their teams, offering constructive feedback, career development support, and guidance

Likes

The leadership team genuinely supports creative initiatives and encourages new ways of thinking to drive the company forward Teamwork is a big part of the company culture, making it easy to collaborate and succeed together The company provides a high level of workplace flexibility, allowing employees to adjust their schedules or work remotely as needed...Read More

Dislikes

The company offers mental health programs, including counseling services, mindfulness sessions, and stress management workshops

Likes

Managers are approachable and always ready to help employees grow and succeed Both project management and team communication are topnotch, keeping everyone aligned and informed It’s reassuring to know that the company values its employees' financial wellbeing

Dislikes

The company has a collaborative and respectful team dynamic, fostering a supportive and friendly atmosphere The company promotes innovation and encourages employees to think outside the box and propose new ideas

Likes

The company does a great job of equally distributing the workload, allowing for personal growth without the stress of being overworked Leaders are approachable, transparent, and always willing to offer guidance and support The company values professional development and actively works to help you expand your skill set and knowledge

Dislikes

Teambuilding exercises are an excellent opportunity to build trust and improve collaborative skills across different teams within the organization Encourages constructive feedback and healthy discussions rather than divisiveness or gossip

Likes

From my first day, I felt like part of a strong, supportive team It’s rare to find a company with leave policies that are both generous and flexible The company invests in training and mentorship programs that help employees achieve their career goals

Dislikes

Employees are given access to cuttingedge tools, ensuring they are always working with the latest technologies and methodologies in their field

Likes

The leadership team really focuses on helping employees develop their skills and advance in their careers The team is very understanding and fosters an atmosphere where everyone’s voice is heard The benefits package is one of the best in the industry, with flexible work options, generous paid time off, and a strong emphasis on family support...Read More

Dislikes

The organization fosters an inclusive and supportive environment that makes everyone feel valued The company supports a healthy balance between personal and professional life, promoting overall employee satisfaction

Likes

The company fosters a positive and inclusive work culture where collaboration and respect are paramount The company recognizes hard work and celebrates achievements, motivating employees to perform at their best Employees have the chance to collaborate onsite with different teams, enhancing skills and fostering a sense of community

Dislikes

The leadership team is transparent about company performance, challenges, and future objectives

Likes

Professionalism and perks

Dislikes

If you try to manage your work life , you will not get promotions. It may be specifically in my department but the growth is biased

Work Details

Work policy: 2-4 times a month

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.