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Freshworks Customer Success Specialist Reviews

Updated 24 Mar, 2025
Overall Rating
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3.5/5
based on 8 reviews

Rating distribution

Category Ratings

4.1

Work-life balance

3.9

Salary

3.8

Job security

3.6

Company culture

3.2

Work satisfaction

2.9

Promotions

2.6

Skill development

What employees say about Freshworks?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

100% employees reported

Flexible timing

Flexible timing

71% employees reported

No travel

No travel

86% employees reported

Gender based rating

4.2
female

Rated by Women

2 reviews

3.3
male

Rated by Men

6 reviews

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8 reviews found

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People also ask about Freshworks's Customer Success Specialists

How is Freshworks to work for?
Freshworks is rated 3.5 out of 5, based on 8 reviews by employees on AmbitionBox. Freshworks is known for Work-life balance which is rated at the top and given a rating of 4.1. However, Skill development is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Freshworks read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Freshworks?
According to AmbitionBox ratings, Freshworks employees rate its salary and benefits as 3.9 out of 5. You can know more about Freshworks Salaries at AmbitionBox
How is the work culture at Freshworks?
Work culture is rated 3.6 at Freshworks by 8 employees. While job security is rated 3.8 and work-life balance is rated 4.1 at Freshworks. Read detailed reviews by employees of Freshworks on AmbitionBox.

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Freshworks Customer Success Specialist Salary
based on 59 salaries
₹7.5 L/yr - ₹19 L/yr
82% more than the average Customer Success Specialist Salary in India
View more details
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